Autoslash booking questions

Reply

Old Feb 13, 18, 10:43 am
  #1  
Original Poster
 
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL, Hilton GLD, IHG PLT
Posts: 2,564
Autoslash booking questions

Few questions :
1. Booked Hertz OGG through Autoslash. But now we'll arrive in Maui 2 hours earlier than pick up time. Will this be a problem?

2. When I look up my Autoslash Hertz reservation # on Hertz.com, the quote is 3x more expensive. I still pay the autoslash price, correct?

3. I need to add liability insurance (but decline CDW). Autoslash website doesn't have that option. If I add it through Hertz.com, will I lose the cheaper quote? I sort of want to avoid checking in at the counter in OGG.

TIA.
adamak is offline  
Reply With Quote
Old Feb 13, 18, 10:53 am
  #2  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: New York, NY
Posts: 2,920
No, picking up early won't be a problem. As far as the price goes, I'm not sure why Hertz would be showing a higher rate. Can you please email [email protected] with your details and one of our escalation reps will look into this for you?

With regard to the liability insurance, if you have your Hertz Gold Rewards member number on the reservation, then you can skip the counter as usual and add the liability insurance at the exit booth or when you pick up your keys at the Gold kiosk. I forget off-hand how OGG is configured. Bottom line, no need to wait on the "regular" line to add it. Any Hertz employee you interact with should be able to add it on for you.
AutoSlash is offline  
Reply With Quote
Old Feb 13, 18, 2:32 pm
  #3  
Original Poster
 
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL, Hilton GLD, IHG PLT
Posts: 2,564
Thank you. I'll email.
adamak is offline  
Reply With Quote
Old Feb 14, 18, 9:39 pm
  #4  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, TK Elite, DL Gold, Hilton Diamond, Marriott/SPG Gold, IHG Gold, Hertz PC, Avis First
Posts: 5,960
Originally Posted by adamak View Post
1. Booked Hertz OGG through Autoslash. But now we'll arrive in Maui 2 hours earlier than pick up time. Will this be a problem?
Generally not a problem, but keep in mind that if it pushes you over an extra 24 hour period then the rate will go up.

eg, if your rental is for 4pm today until 4pm tomorrow, and you pick it up at 2pm, then it's now a 1 day, 2 hour rental which will likely add an extra day to the price.
AutoSlash likes this.
docbert is offline  
Reply With Quote
Old Feb 15, 18, 11:06 am
  #5  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: New York, NY
Posts: 2,920
Originally Posted by docbert View Post
Generally not a problem, but keep in mind that if it pushes you over an extra 24 hour period then the rate will go up.

eg, if your rental is for 4pm today until 4pm tomorrow, and you pick it up at 2pm, then it's now a 1 day, 2 hour rental which will likely add an extra day to the price.
Good point to make. If that is indeed the case, the solution to that is to sit at baggage claim and enjoy the tropical breeze for two hours before going to get your car, returning your car two hours early and enjoying the tropical breeze for two hours at your gate, or splitting the difference and enjoying said breeze for one hour before you pick your car up and one hour after you drop it off.

The point is, even if picking up early does push you beyond 24 hours, you're only ultimately charged for the actual time you possess the vehicle, so just make sure that whatever time you drop it off is less than a multiple of 24 hours from whatever time you actually pick it up (as shown on your rental agreement when you leave the lot).
AutoSlash is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread