Cancelling unused reservations?
Nov 12, 2017, 3:33 pm
#2
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,481
Nov 13, 2017, 1:57 pm
#3
Company Representative, CashSwap
Join Date: Jun 2009
Programs: Hertz, Avis, Marriott, Hilton, Hyatt, United, JetBlue
Posts: 105
Hi, JBG89.
You remember that Seinfeld bit about Jerry going to the car rental place and they've run out of cars? People who make bookings but then don't show up are what causes this scenario. All car rental companies overbook to compensate for the percentage of people who don't show up. So if not for Hertz, do it for your fellow travelers and cancel any bookings you know you don't need! Thanks!
Mike McDowell
Director, Value and Insights
Hertz
You remember that Seinfeld bit about Jerry going to the car rental place and they've run out of cars? People who make bookings but then don't show up are what causes this scenario. All car rental companies overbook to compensate for the percentage of people who don't show up. So if not for Hertz, do it for your fellow travelers and cancel any bookings you know you don't need! Thanks!
Mike McDowell
Director, Value and Insights
Hertz