FlyerTalk Forums - Charged for a car I did NOT pickup

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inpd	Oct 21, 2017 2:03 am

Charged for a car I did NOT pickup

Hi,

I am visiting Europe and booked a car. 2 hours before the pick up time I canceled it. Since I'm a Gold member they have my credit card on file. But after I canceled I see a pending charge of nearly $1000 on my credit card.

Can someone explain what's going on? I've reserved in France before and they've never charged me *before* the trip. I hope someone else did not pick up the car by pretending to be me.

TerryK

Oct 21, 2017 8:17 am

Quote:

Originally Posted by inpd (Post 28958467)

.....2 hours before the pick up time I canceled it. Since I'm a Gold member they have my credit card on file. But after I canceled I see a pending charge of nearly $1000 on my credit card.........

You were not charged.@:-) Hertz put an authorization on your card in anticipation of your same day pick up. The authorization will drop off in a few days.

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