Hertz President's Circle Member Experiences (2017-Onward)
Mar 12, 2018, 10:54 am
#226
Join Date: Nov 2012
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, Will never by anything with airlines
Posts: 287
"explorer84, thank you for reserving a vehicle with Hertz.
Congratulations, you are eligible for an upgrade to the all-new Chevrolet Traverse compliments of Chevrolet and Hertz* on reservation XXXX.
Please accept upgrade 24 hours prior to pick-up date."
I accepted it and received a second email confirming the upgrade about 48 hours before the rental. Knowing Hertz, I printed out the email and brought it with me. Of course, it only had "Pres Cir." next to my name and no reservation. Went to the front desk and they had to manually enter it - it appeared the desk was upgrading all PCs to Traverse for free if asked. They were pushing it, had a model traverse out front all opened up. Supposedly, GM can reach out to you and ask about your rental.
The SUV was great, highest trim level with free 4TE wifi.
This was at MCO, which has UC.
Mar 12, 2018, 11:20 pm
#227
Join Date: Oct 2016
Posts: 3,703
Yes, the Chevy Traverse. Just had the rental, I received an email that said the offer was available:
"explorer84, thank you for reserving a vehicle with Hertz.
Congratulations, you are eligible for an upgrade to the all-new Chevrolet Traverse compliments of Chevrolet and Hertz* on reservation XXXX.
Please accept upgrade 24 hours prior to pick-up date."
I accepted it and received a second email confirming the upgrade about 48 hours before the rental. Knowing Hertz, I printed out the email and brought it with me. Of course, it only had "Pres Cir." next to my name and no reservation. Went to the front desk and they had to manually enter it - it appeared the desk was upgrading all PCs to Traverse for free if asked. They were pushing it, had a model traverse out front all opened up. Supposedly, GM can reach out to you and ask about your rental.
The SUV was great, highest trim level with free 4TE wifi.
This was at MCO, which has UC.
"explorer84, thank you for reserving a vehicle with Hertz.
Congratulations, you are eligible for an upgrade to the all-new Chevrolet Traverse compliments of Chevrolet and Hertz* on reservation XXXX.
Please accept upgrade 24 hours prior to pick-up date."
I accepted it and received a second email confirming the upgrade about 48 hours before the rental. Knowing Hertz, I printed out the email and brought it with me. Of course, it only had "Pres Cir." next to my name and no reservation. Went to the front desk and they had to manually enter it - it appeared the desk was upgrading all PCs to Traverse for free if asked. They were pushing it, had a model traverse out front all opened up. Supposedly, GM can reach out to you and ask about your rental.
The SUV was great, highest trim level with free 4TE wifi.
This was at MCO, which has UC.
Mar 13, 2018, 11:35 am
#228
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
Mar 13, 2018, 9:39 pm
#229
Join Date: Jan 2017
Location: GEG/DEN/ATL
Programs: UA 1K, TK E+, AS MVPG, SPG&Marriott Plat, HHD, Hertz PC
Posts: 407
Mar 13, 2018, 11:45 pm
#230
Join Date: Jul 2013
Posts: 3
Hi everyone, just wondering if anyone has any feedback on the following:
I have Hertz Presidents circle, but I booked a rental at LAX through Hotwire. It doesn't show in my hertz account until i put in the reservation number I got from hotwire. My booking is for a midsize SUV (q4). Will they be able to honor my status at the Hertz at LAX and would i get any upgrade options? thx
I have Hertz Presidents circle, but I booked a rental at LAX through Hotwire. It doesn't show in my hertz account until i put in the reservation number I got from hotwire. My booking is for a midsize SUV (q4). Will they be able to honor my status at the Hertz at LAX and would i get any upgrade options? thx
Mar 13, 2018, 11:55 pm
#231
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Was it a prepaid Hot Rate or a regular, non-prepaid retail rate? If the latter, you should be able to have them add your Gold number at the counter (or Gold booth, if the line is shorter) for full benefits. If the former, they may or may not be able to add the number, and I would doubt you'd get any benefits.
That said, the PC upgrade benefit is technically only up to a fullsize car, so if you've booked an SUV, you aren't really due any upgrade perks. Anything they do offer you would be by local employee/manager discretion.
That said, the PC upgrade benefit is technically only up to a fullsize car, so if you've booked an SUV, you aren't really due any upgrade perks. Anything they do offer you would be by local employee/manager discretion.
Mar 14, 2018, 12:33 am
#232
Join Date: Jul 2013
Posts: 3
Was it a prepaid Hot Rate or a regular, non-prepaid retail rate? If the latter, you should be able to have them add your Gold number at the counter (or Gold booth, if the line is shorter) for full benefits. If the former, they may or may not be able to add the number, and I would doubt you'd get any benefits.
That said, the PC upgrade benefit is technically only up to a fullsize car, so if you've booked an SUV, you aren't really due any upgrade perks. Anything they do offer you would be by local employee/manager discretion.
That said, the PC upgrade benefit is technically only up to a fullsize car, so if you've booked an SUV, you aren't really due any upgrade perks. Anything they do offer you would be by local employee/manager discretion.
Mar 18, 2018, 2:26 pm
#233
Join Date: Jun 2007
Posts: 1,406
Presidents circle - Confirmed one-car-class upgrade?
Does it always been Confirmed one-car-class upgrade for Presidents circle members?
If so, can you book a class less than what you minimally want and guaranteed to get at least what you minimally want?
If so, can you book a class less than what you minimally want and guaranteed to get at least what you minimally want?
Mar 18, 2018, 5:16 pm
#234
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Mar 19, 2018, 5:25 am
#235
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Jason8612 - Hertz Mod
Mar 19, 2018, 4:15 pm
#236
Join Date: Jan 2018
Posts: 4
First year with PC status... have been pretty happy so far:
3/5: TPA - Infiniti Q50
2/14: AEX - Cadillac CTS (random airport I know - I was not expecting anything good here!)
2/1 : LOG - Mercedes SLC. This was pretty fun but the weather totally killed any serious driving.
3/5: TPA - Infiniti Q50
2/14: AEX - Cadillac CTS (random airport I know - I was not expecting anything good here!)
2/1 : LOG - Mercedes SLC. This was pretty fun but the weather totally killed any serious driving.
Mar 20, 2018, 10:47 am
#237
Join Date: Feb 2013
Location: NC
Posts: 49
So I was able to get a PC upgrade at a Hertz Local edition back in February - Toyota Camry to Infiniti QX70. Here's to hoping the Local Edition comes through again next month! Rented an IFAR (Jeep Compass or similar).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
Last edited by ajumbaje; Mar 20, 2018 at 12:06 pm
Mar 20, 2018, 3:12 pm
#238
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
So I was able to get a PC upgrade at a Hertz Local edition back in February - Toyota Camry to Infiniti QX70. Here's to hoping the Local Edition comes through again next month! Rented an IFAR (Jeep Compass or similar).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
Mar 20, 2018, 4:15 pm
#239
Join Date: Oct 2016
Posts: 3,703
So I was able to get a PC upgrade at a Hertz Local edition back in February - Toyota Camry to Infiniti QX70. Here's to hoping the Local Edition comes through again next month! Rented an IFAR (Jeep Compass or similar).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
If I am unable to get an upgrade via PC at a local edition, can I drive the car I would have over to the airport, get and upgrade there (STL), and still only pay my original IFAR fee? The local editions were $100 less than the airport for the rental period (three days).
Mar 20, 2018, 5:23 pm
#240
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
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