Consolidated "Renting at OGG (Maui); What Kind of Cars to Expect?" Thread
#31
Join Date: Jun 2005
Location: YYC
Programs: Hilton Diamond, Hyatt Diamond, Accor Diamond, SPG Gold, Fairmont Premier, Club Carlson Gold
Posts: 326
Anyone with recent experience at the 5* area of Hertz? Have a reservation on Dec 26th and this will be my first time in OGG using Hertz.
#33
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 556
Even though their website does not have OGG as a Ultimate Choice location I can confirm it is. A couple days ago in the Presidents Club section there was all Midsized SUVs (no cars although there was a few cars in the 5 Star side), Ford, Chevy, Kia. I picked up an Explorer with 11,000 miles on it.
#34
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,151
Even though their website does not have OGG as a Ultimate Choice location I can confirm it is. A couple days ago in the Presidents Club section there was all Midsized SUVs (no cars although there was a few cars in the 5 Star side), Ford, Chevy, Kia. I picked up an Explorer with 11,000 miles on it.
#35
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,451
Even though their website does not have OGG as a Ultimate Choice location I can confirm it is. A couple days ago in the Presidents Club section there was all Midsized SUVs (no cars although there was a few cars in the 5 Star side), Ford, Chevy, Kia. I picked up an Explorer with 11,000 miles on it.
#36
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 556
#37
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
What's it like on the ground these days? My understand is Ultimate Choice is gone. Do they preassign vehicles for elite or you wait in line for whatever gets returned?
#38
Join Date: Dec 2008
Location: PHX
Programs: UA 1K, AA EXP, Hyatt Globalist, IHG Plat, HH Gold, Marriott Gold, Hertz PC, Avis PC
Posts: 144
You will have to make sure you have the 2 green check marks from your QR code ready to show them. I went inside to the counter and the wait wasn’t too bad, maybe a couple of other customers.
Presidents Circle
Five Star
#39
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Thanks. So they check for the QR code at the exit booth? Or you have to show the code before you get into the vehicle and then the normal check at the exit booth for UC locations?
#41
Join Date: Dec 2008
Location: PHX
Programs: UA 1K, AA EXP, Hyatt Globalist, IHG Plat, HH Gold, Marriott Gold, Hertz PC, Avis PC
Posts: 144
For reference I reserved a full size, but ended up with a GMC Terrain from the Five Star zone (even though I’m PC - nothing there was interesting).
Side note - the cell reception is bad in the parking garage (at least for AT&T), so be sure to screenshot your QR code with green check marks and the details right below (names, dates, etc.) before proceeding into the lot.
Good catch, I didn’t even notice that. Would make sense given the limited inventory.
Last edited by FlyinHawaiian; May 31, 2021 at 5:35 am Reason: consecutive posts merged
#42
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
PC today - Infiniti SUV, Lincoln Continental, Chrysler 300, Mercedes SL Roadster (had kids with me otherwise it would have been obvious choice). Altima, minivan.
Five star - mostly sedans as well as another Infiniti SUV. Nothing in Gold.
Five star - mostly sedans as well as another Infiniti SUV. Nothing in Gold.
#43
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,310
Strange that OGG has Ultimate Choice but HNL doesn’t.
#44
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,008
Arrived Sunday afternoon to OGG.
30 yard walk out from baggage claim, across the street, to the Rental Car Tram patio. Took just a few minutes to get on and get down to the RCC.
If you have gold counter service on our reservation, take an immediate right hand turn off of the tram and walk towards the garage, level 2 (the level you are already on, no need for elevator). Hertz Gold Desk is right inside the actual parking garage. Bit of a wait to go into office, as they had to verify your Hawaii Safe Check Mark. Other folks there must have had more issues or questions, as they were taking 10-15 minutes to get thru and my interaction was: Check ID, Check Safe Travels, Confirm Reservation and PC Status, head out to PC aisle. Maybe 2 minutes tops.
As I walked out of the office, an Infiniti QX50 was parked in PC. We grabbed that, 14K miles and it is pretty clean inside.
There were 5 Chevy Impala's, 1 Ford Taurus, 1 Pickup Truck, and some Mazda full size in PC as well.
And that was that! They were pulling in about 1-2 cars per 5 minutes into PC as I was waiting to walk into the office. Saw a few Ford Explorers in 5* as well, but they looked to be a few years old by body style.
We got a great rate for OGG for the week, so all in all I am happy with how it turned out. Sort of wanted a convertible for RTH trip, but the Inifniti ended up with a huge moonroof thing so that works just as well and we saved $500 compared to the backup resy I had for a convertible.
All good
30 yard walk out from baggage claim, across the street, to the Rental Car Tram patio. Took just a few minutes to get on and get down to the RCC.
If you have gold counter service on our reservation, take an immediate right hand turn off of the tram and walk towards the garage, level 2 (the level you are already on, no need for elevator). Hertz Gold Desk is right inside the actual parking garage. Bit of a wait to go into office, as they had to verify your Hawaii Safe Check Mark. Other folks there must have had more issues or questions, as they were taking 10-15 minutes to get thru and my interaction was: Check ID, Check Safe Travels, Confirm Reservation and PC Status, head out to PC aisle. Maybe 2 minutes tops.
As I walked out of the office, an Infiniti QX50 was parked in PC. We grabbed that, 14K miles and it is pretty clean inside.
There were 5 Chevy Impala's, 1 Ford Taurus, 1 Pickup Truck, and some Mazda full size in PC as well.
And that was that! They were pulling in about 1-2 cars per 5 minutes into PC as I was waiting to walk into the office. Saw a few Ford Explorers in 5* as well, but they looked to be a few years old by body style.
We got a great rate for OGG for the week, so all in all I am happy with how it turned out. Sort of wanted a convertible for RTH trip, but the Inifniti ended up with a huge moonroof thing so that works just as well and we saved $500 compared to the backup resy I had for a convertible.
All good
#45
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Arrived Sunday afternoon to OGG.
30 yard walk out from baggage claim, across the street, to the Rental Car Tram patio. Took just a few minutes to get on and get down to the RCC.
If you have gold counter service on our reservation, take an immediate right hand turn off of the tram and walk towards the garage, level 2 (the level you are already on, no need for elevator). Hertz Gold Desk is right inside the actual parking garage. Bit of a wait to go into office, as they had to verify your Hawaii Safe Check Mark. Other folks there must have had more issues or questions, as they were taking 10-15 minutes to get thru and my interaction was: Check ID, Check Safe Travels, Confirm Reservation and PC Status, head out to PC aisle. Maybe 2 minutes tops.
As I walked out of the office, an Infiniti QX50 was parked in PC. We grabbed that, 14K miles and it is pretty clean inside.
There were 5 Chevy Impala's, 1 Ford Taurus, 1 Pickup Truck, and some Mazda full size in PC as well.
And that was that! They were pulling in about 1-2 cars per 5 minutes into PC as I was waiting to walk into the office. Saw a few Ford Explorers in 5* as well, but they looked to be a few years old by body style.
We got a great rate for OGG for the week, so all in all I am happy with how it turned out. Sort of wanted a convertible for RTH trip, but the Inifniti ended up with a huge moonroof thing so that works just as well and we saved $500 compared to the backup resy I had for a convertible.
All good
30 yard walk out from baggage claim, across the street, to the Rental Car Tram patio. Took just a few minutes to get on and get down to the RCC.
If you have gold counter service on our reservation, take an immediate right hand turn off of the tram and walk towards the garage, level 2 (the level you are already on, no need for elevator). Hertz Gold Desk is right inside the actual parking garage. Bit of a wait to go into office, as they had to verify your Hawaii Safe Check Mark. Other folks there must have had more issues or questions, as they were taking 10-15 minutes to get thru and my interaction was: Check ID, Check Safe Travels, Confirm Reservation and PC Status, head out to PC aisle. Maybe 2 minutes tops.
As I walked out of the office, an Infiniti QX50 was parked in PC. We grabbed that, 14K miles and it is pretty clean inside.
There were 5 Chevy Impala's, 1 Ford Taurus, 1 Pickup Truck, and some Mazda full size in PC as well.
And that was that! They were pulling in about 1-2 cars per 5 minutes into PC as I was waiting to walk into the office. Saw a few Ford Explorers in 5* as well, but they looked to be a few years old by body style.
We got a great rate for OGG for the week, so all in all I am happy with how it turned out. Sort of wanted a convertible for RTH trip, but the Inifniti ended up with a huge moonroof thing so that works just as well and we saved $500 compared to the backup resy I had for a convertible.
All good