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Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread

Old May 19, 2019, 4:20 pm
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Last edit by: FlyinHawaiian
January 2021 Update, courtesy of CalItalian:

Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.

Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
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Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread

Old Mar 14, 2024, 6:53 am
  #1021  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Originally Posted by hollandog
in this case, can the PC members take the teslas at no extra charge?
No. Depends on what you are reserved in. Just ask one of the agents in the Gold booth or that are outside of it. But they were more willing to let them go on Tuesday because of the shortage of vehicles. Still, nobody wanted them.
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CalItalian is offline  
Old Mar 30, 2024, 6:48 am
  #1022  
 
Join Date: Mar 2024
Posts: 2
Hello all,

Background: have President's Circle at Hertz (also have President's Club at AVIS, Platinum at Enterprise, and Executive Elite at National).

Trip details: We have a trip coming up starting from LAX. There's 3 of us with possibly 4-5 large suitcases. I'm looking to rent at Hertz mid-late April 2024 from LAX (one way to SFO) because so far it seems to be giving the lowest prices (on top of giving LDW) for what they call a small SUV (Nissan Rogue or equivalent) (for some reason the Nissan Rogue is in the Mid-SUV tier at the other brands). Google suggests the Nissan Rogue can comfortably fit 5 large suitcases.

My questions:
  1. What kind of cars can I expect with the "Small SUV" category at Hertz? Will all these cars be able to accommodate 5 large suitcases?
  2. If not, how does the "Guaranteed one-car-class upgrades" for President's Circle work? Will I be guaranteed a free upgrade to a standard SUV?
  3. I know President's Circle gets to add their spouse as an additional driver, how about parents?
All suggestions / advice are welcome - especially if I should be looking to rent at another brand. Thank you.
murtabak is offline  
Old Mar 31, 2024, 6:09 pm
  #1023  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,122
Welcome to FlyerTalk, murtabak !

1. US Hertz Fleet - What Makes/Models are Available? (2021 and onwards Thread)

Small SUV (Q4, IFAR, 2WD versions are tagged as Q5)
Ford Bronco Sport
Ford Escape
Honda CRV
Jeep Cherokee
Jeep Compass
Mazda CX5
Nissan Rogue
Nissan Rogue Sport
Subaru Forester
Volkswagen Tiguan
Toyota Corolla Cross
Toyota RAV4
Toyota Venza
Kia Sportage
Hyundai Tucson
Dodge Journey (no longer being tagged as K6)

If you fold the rear seats down you should have enough room for five large suitcases and still see out the rear window. If you have passengers in the rear seat, it will be a challenge.

2. President's Circle upgrades are only good for sedans up to an upgrade to a full-size car. SUV are not eligible for upgrades. That being said, your SUV reservation makes you eligible to use Hertz' Ultimate Choice service; you can either take the SUV assigned to you or look for a superior vehicle in the eligible areas of the lot. Questions/Discussion About Hertz Ultimate Choice Service

3. Free additional driver benefit is for spouse/domestic partner, not parent(s).


I'm not renting at LAX until they move out of their current location and shared operation with Thrifty and Dollar. There are other members in this thread who feel differently.
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FlyinHawaiian is offline  
Old Mar 31, 2024, 10:04 pm
  #1024  
 
Join Date: Mar 2024
Posts: 2
Dear FlyinHawaiian,

Thank you very much for your detailed reply. Looks like I'll have to take the standard SUV then.

Also, you mentioned you're not renting with Hertz at LAX - please would you mind sharing which service have been using or would recommend? Thank you.
murtabak is offline  
Old Apr 2, 2024, 9:16 pm
  #1025  
YXU
 
Join Date: Dec 2021
Location: London (the one in Canada!)
Programs: AC 50K, Marriot Titanium, Hilton Diamond, UA Silver
Posts: 60
Hi all, flying into LA next week and lookign to rent a car for a day or two. I searched through the thread but I didn't find a definitive answer;

I am a PC member, and my local hertz would normally give me any car I want. For my visit next week I would love to get a convertible (or other sports car), how likely am I to get it at the LAX location? Would I have better chances renting from the downtown location?

My plan B would be an EV instead, and from what I see in this thread it's not unlikely that I can get an EV.

Thanks!
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Old Apr 4, 2024, 11:32 am
  #1026  
 
Join Date: Mar 2011
Location: Lethbridge, Alberta
Posts: 27
Originally Posted by YXU
Hi all, flying into LA next week and lookign to rent a car for a day or two. I searched through the thread but I didn't find a definitive answer;

I am a PC member, and my local hertz would normally give me any car I want. For my visit next week I would love to get a convertible (or other sports car), how likely am I to get it at the LAX location? Would I have better chances renting from the downtown location?

My plan B would be an EV instead, and from what I see in this thread it's not unlikely that I can get an EV.

Thanks!
At the LAX location you will be happy to not arrive to a 2 or 3 hour wait to get a vehicle. The Gold Booth might help you out but again YMMV in terms of wait versus benefit (Ive waited 20-30 minutes at the gold booth, and Ive waited 2 hours at the gold booth). Not trying to be completely negative but this location has wild swings in availability of vehicles and congestion if you read back several posts, and also from my personal experience. In many cases your PC Status will mean little if nothing I have experienced here, some "regulars" who have an "in" seem to have better luck, but you will find most have written this location off and rented elsewhere at least until the Consolidated Facility opens when we all hope that the service/flow will be a whole bunch better.
Soccerra is offline  
Old Apr 13, 2024, 6:04 am
  #1027  
 
Join Date: Oct 2018
Posts: 3
But if you have pc status and a gold canopy reservation you do not have to go to the gold booth? Or do you ? So then you would hhave no chance of waiting lines?
onyx666 is offline  
Old Apr 13, 2024, 6:32 pm
  #1028  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,892
Originally Posted by onyx666
But if you have pc status and a gold canopy reservation you do not have to go to the gold booth? Or do you ? So then you would hhave no chance of waiting lines?
I believe the Gold Booth comment had to do with getting a better car than what's reserved and/or available in Ultimate Choice.

I was here three weeks ago at around 9:30 p.m. and the Ultimate Choice selections were abysmal. They also have some exceptionally rude staff here. I've also had bad experiences with National and Sixt at LAX. Add in the bus ride, and it's just not a great place to rent a car.
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Kacee is offline  
Old Apr 14, 2024, 6:27 am
  #1029  
 
Join Date: Apr 2024
Location: CO
Posts: 1
Any talk regarding further premium car replenishments this year? Some pretty sobering vehicle reports lately - it's a far cry from years past when one would arrive to see rows of RR Sports, GLE Mercs, AMGs, Porsche etc.

Nice to read a few new Mercs have landed recently.

Last edited by HighBypass; Apr 14, 2024 at 6:35 am
HighBypass is offline  
Old Apr 14, 2024, 9:05 pm
  #1030  
 
Join Date: Mar 2011
Location: Lethbridge, Alberta
Posts: 27
Originally Posted by onyx666
But if you have pc status and a gold canopy reservation you do not have to go to the gold booth? Or do you ? So then you would hhave no chance of waiting lines?
At LAX often they have no vehicles in the various aisles so status means very little. Basically anyone with a gold canopy reservation stands in a line to get vehicles as they come in. When you get off the bus trip (which can take a fair bit of time if you land at T7, bus's are always full when they get that far around the "U"), and the Gold Board literally shows everyone as Gold Choice you can pretty much figure your screwed. God help you if you don't have a gold canopy and you have to wait inside, thats where good trips go to die..
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Soccerra is offline  
Old Apr 29, 2024, 10:26 pm
  #1031  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,960
Booked a Convertible Shelby GT-H

Ive rented plenty from LAX but not in the past year and with all the complaints about the location lately just wondering what to expect.

If Ive booked the Shelby which is a guaranteed model (Im aware nothing is guaranteed these days), and as a PC is there any reason I would have to stand in line to get service, or should my name be on the board and I can just get of the bus, and drive away with my rental?

For some reason the rental confirmation states that Gold service is not confirmed
clubman is offline  
Old May 7, 2024, 5:39 pm
  #1032  
 
Join Date: May 2022
Posts: 19
I booked FFAR/L4 (Tahoe or similar) and received a nice Yukon Denali with 27k miles. I don't know if this is an upgrade or not (because it is a Denali).

Michael MM is offline  
Old May 21, 2024, 9:42 am
  #1033  
 
Join Date: Oct 2014
Location: San Francisco
Programs: Amex Platinum, SPG Gold, Hertz Pres Circle
Posts: 78
Was at LAX this past Saturday around 1pm. Saw 2 white new generation 2023 Merc C classes, took one of them. There was a previous generation C class as well on the lot. Someone in front of me also took a Volvo XC60.
RXSF is offline  
Old Jun 5, 2024, 9:44 pm
  #1034  
 
Join Date: Jun 2014
Posts: 66
5/31/24 Experience

I fully expected a nightmare situation given past reports but was quick surprised at how seamless my experience was on the morning of Friday May 31, 2024. I landed around 10:20am PT and drove out of Hertz by 11am PT.

The three rows within PC aisle were full but pretty lacking and I spent enough time pacing back and forth that workers in vans asked if I needed assistance. I asked them if they had a larger SUV to be more comfortable for my party of four but they weren't taking requests.

There were the usual suspects of small SUVs like Nissan Rouges, GMC Terrain, Hyundai Tucson and sedans like Chevy Malibus and Honda Accords. Some fun cars that were scattered in there were the 2024 Volvo S60 Hybrid (I wanted to take this but the backseat was too tight), Mini Cooper, and Subaru Outback (which I eventually drove off on).
xeal is offline  
Old Jun 10, 2024, 3:07 pm
  #1035  
 
Join Date: Nov 2021
Posts: 3
How likely will I be assigned an EV (e.g., model 3) if I just book the cheapest "Economy" (described as "Can be electric vehicle or similar") at LAX?

I am relatively new to Hertz and got the five-star membership through cc perks. Can I place a pay-later "Economy" order to secure a spot, (2) wait until arriving at the location and check the five-star selection for EVs, (3) if they assign me an EV for the pay-later "Economy" order, let's go; if not, cancel the "Economy" order and immediately place a pay-now "standard/mid-size" order to grab an EV?
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