May 19, 2019, 4:20 pm
Last edit by: FlyinHawaiian
January 2021 Update, courtesy of CalItalian:
Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.
Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.
Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread
Feb 24, 2022, 11:02 am
#826
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,401
2/19 8PM pick up. Almost NO cars on the lot. Gold and 5* completely empty and less than a dozen cars in PC. Rest of the lot was also pretty much empty. Not sure what was going on. In PC there were a few newer Corollas and Sentras, a few domestic SUVs (didn't look that closely), a couple of mustangs and an Acura iLx. People were already grabbing the Corollas, I had no interest in an SUV or a Mustang, so I took the Acura. Big mistake. Turned out to be a 2017 model with almost 62K miles. Fortunately I didn't have a ton of driving to do.
I left Hertz very low ratings in my post rental survey.
I left Hertz very low ratings in my post rental survey.
Feb 24, 2022, 2:56 pm
#827
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
None of the vehicles that were out had those stickers on there, or if they did, they were already ripped. I am not even sure they still put those on.
Feb 24, 2022, 11:07 pm
#828
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
23-Feb-2022 at 8:45am. PC was completely full. A Mustang convertible, Camaro SS convertible, Suburban, BMW 330, Subaru Forester, 2018 VW Tiguan, 2021 Ford Escape Titanium, 2022 Toyota Tacoma TRD Offroad with 4 miles on it. I took the Ford because I was deprived of one that was in the PC lot in Orlando two weeks ago and I hadn't driven one until now. Plus I have two passengers this week and need the rear legroom. The Tacoma had poor rear legroom.
About 40 Teslas on the lot. Some dual motor. No cars available in Gold or 5*. The yellow stickers are still used.
About 40 Teslas on the lot. Some dual motor. No cars available in Gold or 5*. The yellow stickers are still used.
Feb 28, 2022, 11:03 am
#830
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
If your reservation is to pick up at the JW Marriott, you wouldn’t be eligible to pick up from LAX unless your reservation is created for that location
Feb 28, 2022, 11:47 am
#831
Join Date: Feb 2015
Location: Copenhagen
Posts: 47
I’ll pick it up at JW, then drive to LAX to try and get an upgrade. Hertz confirmed it’s possible, but they don’t know their fleet for April this far ahead.
Feb 28, 2022, 2:17 pm
#832
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
It would be a paid upgrade under your description you just can’t bring the car to another facility (LAX) and ask for an upgrade. Am I missing something here?
Feb 28, 2022, 2:24 pm
#833
Join Date: Feb 2015
Location: Copenhagen
Posts: 47
LOL - No you're not missing out, it would for sure be a paid upgrade, and therefore i'm looking into what cars in the fleet they have right now :-)
Apr 7, 2022, 4:32 pm
#836
Join Date: Feb 2015
Posts: 18
thanks ! Group F is called Large Sedan but i see the Challenger R/T listed under Group V ( Adrenaline Collection ) I am still trying to figure out what group the Charger R/T is in.
Apr 9, 2022, 4:03 pm
#839
Join Date: Jan 2012
Programs: Hilton Honors, Hertz Presidents Circle, National Executive Elite
Posts: 275
RT are definitely more common than other trims
Apr 11, 2022, 11:47 pm
#840
Join Date: Mar 2007
Posts: 340
How long have folks typically waited for LAX to close out their reservation if they weren't able to close out with someone upon return? I've previously always waited for someone to check me in before leaving, but this time there appeared to be only one person for probably a dozen cars and he was busy helping someone who I believe lost the key card to their Model 3 (ugh), and I was worried about making my flight (correctly, it turns out--LAX traffic is as bad as I remember it from before the pandemic). So I reluctantly took a video of the exterior as well as photos of the dash and headed out. Despite reaching out to Hertz CS for help--they said they would send a message to the station to close out my rental--it's been over 24 hours and I've still yet to receive confirmation that my rental's been closed. I know there are other threads on this general topic, but I figured experiences may vary by station, so I'm posting here (mods feel free to remove if you think it doesn't fit).
As for the actual subject of the thread, PC was pretty full when I picked up on Thursday, 4/7 around 9:00pm. Mostly usual suspects, but I was happy to grab a 2021 Q50 with 16K miles. Other options I considered included a brand-new Tacoma (I think it was a TRD of some sort) and a low-mileage Pathfinder SV.
As for the actual subject of the thread, PC was pretty full when I picked up on Thursday, 4/7 around 9:00pm. Mostly usual suspects, but I was happy to grab a 2021 Q50 with 16K miles. Other options I considered included a brand-new Tacoma (I think it was a TRD of some sort) and a low-mileage Pathfinder SV.
Last edited by KE81; Apr 12, 2022 at 11:05 am Reason: Fixed missing punctuation