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Questions/Discussion About Hertz Ultimate Choice Service

Old Mar 29, 2017, 6:02 am
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Last edit by: FlyinHawaiian
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Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp

Am I Eligible? Is My Vehicle Eligible?

Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).

Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.

Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.

Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.

Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.

Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.

Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.

Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.

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Questions/Discussion About Hertz Ultimate Choice Service

Old Feb 25, 2017, 3:07 pm
  #106  
 
Join Date: Oct 2016
Location: MCO
Programs: AA EXP, National EE
Posts: 36
Originally Posted by Cymro
Does anyone know if Houston will be on Ultimate Choice by Easter (April 14th?)

Currently have a midsize reservation there (fullsize was $25/day more); unfortunately I get caught by the redirect when trying to view the UC site on hertz.com as I am outside the US.
It does not appear so. Per the e-mail I received; CLE, DFW, LAX, MSP, BNA, EWR, LGA, PHL, SJC and DCA are due to receive UC this spring. IAH should roll out later in 2017.
jcfla is offline  
Old Feb 26, 2017, 1:51 am
  #107  
 
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,236
Thanks. Slightly disappointing but Gold Choice has worked well for me there in the past compared to some other locations.
Cymro is offline  
Old Mar 2, 2017, 9:49 am
  #108  
 
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
Originally Posted by CalItalian
You need to book a midsize or higher if you're planning on using the President's Circle area.
Ah same as Gold Choice. I missed that. Made the change! $1 more hahahha
SKYEG is offline  
Old Mar 3, 2017, 11:54 am
  #109  
 
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I ordered a GLC300 but not before test driving the CLA250 and GLA250. Quite a difference between the two for a $6K price difference. A huge gap.
bergamini is offline  
Old Mar 4, 2017, 9:30 pm
  #110  
 
Join Date: Jan 2016
Posts: 624
I'm a PC member, but just booked a NYOP reservation through Priceline that Hertz picked up. (was approx. 1/3 the cost of booking Hertz directly). Based on my trials on the Hertz website and searches of previous threads on FT, I can't add my Gold Plus number to the reservation or use the Gold desk to check in.

Anyone know what would happen if I tried to pick a car from the PC ultimate choice area, if I had my PC card in hand and booked midsize or bigger? Is that benefit also blocked for these kind of reservations? And what would happen if I wanted to upgrade -- would it be $35/day or $25/day?

Last edited by prometa; Mar 4, 2017 at 9:40 pm
prometa is offline  
Old Mar 5, 2017, 12:10 am
  #111  
Original Poster
Hilton Contributor Badge
 
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 3,018
You shouldn't get any benefits. YMMV.
GentleGiant is offline  
Old Mar 6, 2017, 2:41 am
  #112  
 
Join Date: Apr 2008
Location: Auckland, NZ
Programs: AirNZ *G, HHonors, Hertz Gold, OmniHotels Black card
Posts: 75
Is the LAX area working with Ultimate choice yet? Keen to know what is in Gold Plus Area for example.
runtothehills is offline  
Old Mar 6, 2017, 5:17 pm
  #113  
 
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
Originally Posted by runtothehills
Is the LAX area working with Ultimate choice yet? Keen to know what is in Gold Plus Area for example.
I was there yesterday and it was not.
SKYEG is offline  
Old Mar 6, 2017, 11:18 pm
  #114  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,535
Originally Posted by runtothehills
Is the LAX area working with Ultimate choice yet? Keen to know what is in Gold Plus Area for example.
I was told they're behind because of all the rainfall over the winter we had up until a week ago or so.
CalItalian is offline  
Old Mar 8, 2017, 6:09 am
  #115  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,635
I'm liking Ultimate Choice. A lot.

Was able to get some neat cars a few times.

However, this time I just noticed that my contract (as opposed to my reservation) has an added "NeverLost GPS" charge on it. I guess if you pick a car with a GPS they will charge you for it.
Oh well...
narvik is offline  
Old Mar 11, 2017, 7:52 pm
  #116  
 
Join Date: Oct 2016
Posts: 3,804
A couple more observations - the system will probably only work at locations where they keep the keys in the car and you have to do a final checkout at a booth. So it won't come to locations that don't have it unless they redo the location.

Also, the booth had a list of Upgrade vehicles, probably to prevent people claiming they found a Mercedes in the gold section.
m907 is offline  
Old Mar 19, 2017, 12:54 pm
  #117  
 
Join Date: Sep 2015
Programs: Hertz PC, National EE, SPG Gold, Hilton Gold, Hyatt Platinum
Posts: 172
I have Hertz PC. Does that mean that i can reserve a full-size and be able to choose from a special PC area? (In JFK)
Nat25 is offline  
Old Mar 19, 2017, 1:55 pm
  #118  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,155
Yes, but JFK doesn't have an Ultimate Choice area yet. You actually can rent a mid-size if is cheaper and take any care in the PC area.
FlyinHawaiian is offline  
Old Mar 22, 2017, 1:53 pm
  #119  
 
Join Date: Oct 2016
Posts: 3,804
Does anyone know if you can use Ultimate Choice on a one-way rental? I don't see anything in their terms about it.
m907 is offline  
Old Mar 22, 2017, 1:55 pm
  #120  
 
Join Date: Mar 2014
Location: San Francisco
Posts: 1,378
Originally Posted by m907
Does anyone know if you can use Ultimate Choice on a one-way rental? I don't see anything in their terms about it.
I used it.
Yllanes is offline  

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