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Questions/Discussion About Hertz Ultimate Choice Service

Old Mar 29, 2017, 6:02 am
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Last edit by: FlyinHawaiian
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Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp

Am I Eligible? Is My Vehicle Eligible?

Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).

Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.

Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.

Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.

Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.

Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.

Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.

Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.

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Questions/Discussion About Hertz Ultimate Choice Service

Old May 22, 2024, 6:35 am
  #1006  
 
Join Date: May 2024
Posts: 2
Originally Posted by Loading130293
check the airport screen for your name, if itís on the screen then head to the PC area. Otherwise, stop by the gold desk to see an agent
Long story short, my name wasn't on the screen. I had to wait half an hour to hear the agent say "it doesn't matter you already have the biggest car we have in the lot". JFK style.
ManFlex is offline  
Old May 31, 2024, 10:53 pm
  #1007  
 
Join Date: Feb 2012
Posts: 2
Originally Posted by dascc
Hello,

My HTZ account is currently Gold status, but I should be PC by the time I pick up the rental. Is the access to the different Ultimate Choice areas based on status at time of booking or when picking up the rental car?

Also where does a "standard car" fit on the economy, mid-sized, full-size spectrum? My understanding is you need to book a mid-sized or higher to qualify to use the UC areas. The place I'm renting from doesn't have mid-size to book. Wasn't sure if standard car would work of if I needed to book a full-size.
Hello, my friend,I have the same question as yours. Did you find out the answer? many thanks
tony7711 is offline  
Old Jun 4, 2024, 2:09 pm
  #1008  
 
Join Date: Feb 2004
Posts: 128
This will be my first time using Hertz at LAS. I am PC via Venture X. Will I have to verify with the desk this first time? Also, am I understanding this correctly that PC members can choose from the PC, Five Star, or Gold level of cars if there is something there that I like?

Last edited by FlyinHawaiian; Jun 6, 2024 at 4:55 pm Reason: moved to thread where these questions have been discussed
dudspizza is offline  
Old Jun 5, 2024, 1:38 pm
  #1009  
 
Join Date: Feb 2024
Posts: 11
Originally Posted by dudspizza
This will be my first time using Hertz. I am PC via Venture X. Will I have to verify with the desk this first time? Also, am I understanding this correctly that PC members can choose from the PC, Five Star, or Gold level of cars if there is something there that I like?
When I rented the first time as pc the vip desk was closed so I just went to exit gate and they had no problem with me verifying there and it was very quick took less than 2 minutes. If you have presidents circle you can pick any car that is not in reserve, so yes you can pick from presidents circle, five star, or gold. And you can pick from premium upgrades for an additional $25 a day. I have heard on your first rental you have to use gold as president circle only activates on second rental, I donít know if thatís still true because when I went the first time the IT at las wasnít working and president circle had cars with no keys so they let me take a Maserati no questions asked.
A6LRD is offline  
Old Jun 7, 2024, 9:04 am
  #1010  
 
Join Date: Sep 2014
Posts: 81
Is it still the case that booking a Hertz reservation via Chase travel portal (using UR points) will not allow me to use my President's Circle benefits? There was a field to enter a loyalty program number and I entered my Hertz number, but the reservation does not show up in my Hertz account. If this is the case, is it possible to have it added manually at the counter? Thanks!
druryvanek26 is offline  
Old Jun 7, 2024, 9:53 am
  #1011  
 
Join Date: Jun 2014
Posts: 520
Originally Posted by tony7711
Hello, my friend,I have the same question as yours. Did you find out the answer? many thanks
I didn't find out. When I went to book, the site ended up having a mid-size available to book so I chose that one instead of the standard size.
dascc is offline  
Old Jul 1, 2024, 3:40 am
  #1012  
 
Join Date: Jul 2019
Programs: AA, UA
Posts: 125
Compact SUVs in the Presidents Circle area, can I get one for no additional charge?

I am a Hertz Gold Presidents Circle member. I rented a full-sized sedan car with Hertz.

Arriving at the Hertz area, I saw several Compact SUVs parked in the Presidents Circle section. Does that mean I can select a Compact SUV for no additional cost?

Last edited by FlyinHawaiian; Jul 1, 2024 at 4:42 am Reason: moved into dedicated thread for this question
Narrow Seat is offline  
Old Jul 1, 2024, 3:53 am
  #1013  
Company Representative - AutoSlash and HotelSlash
 
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,703
Yes, that is correct.
AutoSlash is offline  
Old Jul 12, 2024, 11:32 pm
  #1014  
 
Join Date: Jul 2024
Posts: 2
I have the President Circle member status and haven't used the Ultmiate Choice before. Does anybody know if I can book a small pickup truck (category O6) at a pre-paid rate and still can pick any car in the President Circle section? Last time I booked an EV SUV and when checking in at the VIP counter, the agent at the counter told me EV SUV is a special vehicle and it's pre-allocated to my reservation and I can't change it.
realmadrid is offline  
Old Jul 12, 2024, 11:38 pm
  #1015  
 
Join Date: Jun 2021
Programs: Marriott Titanium, Hilton Gold, Wydam Diamond
Posts: 15
Originally Posted by realmadrid
I have the President Circle member status and haven't used the Ultmiate Choice before. Does anybody know if I can book a small pickup truck (category O6) at a pre-paid rate and still can pick any car in the President Circle section? Last time I booked an EV SUV and when checking in at the VIP counter, the agent at the counter told me EV SUV is a special vehicle and it's pre-allocated to my reservation and I can't change it.
Yes you can. Usually if itís not a special car (I.e EV, luxury car, Shelby etc) or any car group that says ďthis model is guaranteedĒ then you can pick whatever you like in PC. But technically nothing canít be changed, gate agent usually have more ability to change (I.e. if you booked EV and picked a non-EV from PC and drive to the exit, most cases gate agent donít care)
realmadrid likes this.
Loading130293 is offline  
Old Jul 13, 2024, 12:37 am
  #1016  
 
Join Date: Jul 2024
Posts: 2
Originally Posted by Loading130293
Yes you can. Usually if itís not a special car (I.e EV, luxury car, Shelby etc) or any car group that says ďthis model is guaranteedĒ then you can pick whatever you like in PC. But technically nothing canít be changed, gate agent usually have more ability to change (I.e. if you booked EV and picked a non-EV from PC and drive to the exit, most cases gate agent donít care)
Many thanks. Looks like I can directly go to the PC section without checking in at the counter, and check out at the gate. If the gate agents don't usually care, then it'd be fine to pick any car even if I book a small EV SUV, correct?

realmadrid is offline  
Old Jul 13, 2024, 4:33 am
  #1017  
 
Join Date: Jun 2021
Programs: Marriott Titanium, Hilton Gold, Wydam Diamond
Posts: 15
Originally Posted by realmadrid
Many thanks. Looks like I can directly go to the PC section without checking in at the counter, and check out at the gate. If the gate agents don't usually care, then it'd be fine to pick any car even if I book a small EV SUV, correct?
Yes, but itís always YMMV
realmadrid likes this.
Loading130293 is offline  
Old Jul 13, 2024, 7:16 pm
  #1018  
 
Join Date: Jun 2013
Location: NYC
Programs: AA EXP, Delta PM, HH Gold, Hyatt Diamond, Etihad Gold, Amtrak Select
Posts: 133
Arrow How does Upgrade Aisle work as PC with Gold Canopy?

President's Circle member here, and familiar with being able to skip the counter and pick from the PC, 5*, or Gold aisles when booking Midsize (C). However, I have not yet tried picking from the Upgrade Aisle yet.

Does anyone have any experience with this? How does the upgrade work -- is it an additional daily rate on top of the existing rate, or is it a new rate all together? Do I need to return to the counter or do I continue as normal as a PC and meet the gate agent for the upgrade?

There was a post from 2014 that says the Upgrade Aisle is simply a surcharge on top of your current rate (varies depending on vehicle), but would like to confirm. I am always tempted by the upgrade aisle, but often don't have time to wait in line at the counter to switch from PC aisle to an upgrade and/or do not want to be surprised by a super high rate at the gate, especially if it overrides the CDP code I am using. Any guidance would be appreciated!!
luggagebin is offline  

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