Mar 29, 2017, 6:02 am
Last edit by: FlyinHawaiian
Questions regarding specific locations (eg, "I am Renting From XXX; What Might I Get?") may be moved to specific/dedicated threads for that location. All major airport codes may be searched using FlyerTalk's search engine; otherwise, words in " " quotation marks will bypass the character limit filter.
Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp
Am I Eligible? Is My Vehicle Eligible?
Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).
Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.
Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.
Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.
Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.
Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.
Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.
Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.
Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp
Am I Eligible? Is My Vehicle Eligible?
Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).
Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.
Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.
Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.
Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.
Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.
Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.
Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.
Questions/Discussion About Hertz Ultimate Choice Service
Sep 9, 2018, 3:57 pm
#556
Join Date: Oct 2017
Programs: Hertz PC
Posts: 13
Hi Trappy, you are experiencing one of the wonders of Hertz's website. The same website link produces different results whether you are in the UK or the USA. To see what our friends across the pond see, try using the Google cached link here: https://webcache.googleusercontent.c...&ct=clnk&gl=uk
I've taken screenshots of them. The first is what we see in the UK and the second is the Google cached one so presumably the USA version. Both are from the same URL!
I've taken screenshots of them. The first is what we see in the UK and the second is the Google cached one so presumably the USA version. Both are from the same URL!
Oct 2, 2018, 9:23 am
#558
Join Date: Feb 2016
Posts: 350
Ultimate series upgrade?
I am a Hertz PC member. At LAX, I noticed there was an aisle called Ultimate Series (not premium upgrades). Does that mean they are specifically reserved for people that got those cars or can I upgrade to them for $25 also? I was confused. The person at hte counter says it starts at $75. I didn't want to take that risk and I ended up with a car in their premium upgrades slot. They ended up not charging me, probably because that Infiniti was pretty crappy.
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
Oct 2, 2018, 4:34 pm
#559
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Discussed ad infinitum here Questions/Discussion About Hertz Ultimate Choice Service
Oct 3, 2018, 2:01 am
#560
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,689
I am a Hertz PC member. At LAX, I noticed there was an aisle called Ultimate Series (not premium upgrades). Does that mean they are specifically reserved for people that got those cars or can I upgrade to them for $25 also? I was confused. The person at hte counter says it starts at $75. I didn't want to take that risk and I ended up with a car in their premium upgrades slot. They ended up not charging me, probably because that Infiniti was pretty crappy.
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
Thanks
Jason8612 Hertz mod
Oct 3, 2018, 2:12 am
#561
Original Poster
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
I am a Hertz PC member. At LAX, I noticed there was an aisle called Ultimate Series (not premium upgrades). Does that mean they are specifically reserved for people that got those cars or can I upgrade to them for $25 also? I was confused. The person at hte counter says it starts at $75. I didn't want to take that risk and I ended up with a car in their premium upgrades slot. They ended up not charging me, probably because that Infiniti was pretty crappy.
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
BTW, the PC aisle had nothing but crappy full size cars on Saturday night. No SUV, convertible or anything remotely cool. They did have a Q60 coupe that smell like a weed plant. It was sad
Oct 12, 2018, 6:25 am
#563
Suspended
Join Date: Nov 2010
Location: Paris, Chicago, Rome, London, St John
Programs: DeltaPrivateJet, Ritz PP, Delta 4 million miler - Flying Colonel; AA Exec Plat (3 million + USAir)
Posts: 796
So as a hertz platinum, they have your car waiting for you at the gate and it is usually a 2 car upgrade. But I have nerver driven around to the presiddents cirslce and switched. Anybody?
Oct 12, 2018, 10:35 am
#564
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
If you're a Platinum, why not just call ahead and request what you want? I imagine you certainly could choose something else from PC, but I can't imagine there's anything that they would put in the PC aisle that they wouldn't be willing to put aside for you...
Nov 21, 2018, 6:15 am
#567
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 561
Dec 1, 2018, 4:49 am
#568
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,266
Does a Standard or Full Size allow me to select from President's Circle
I've been presidents circle for a while, but never really paid attention. I usually select Luxury but noticed I usually end up getting tossed back into the PC area.
If I select a standard level, will it also put me into the presidents circle area?
If I select a standard level, will it also put me into the presidents circle area?
Last edited by FlyinHawaiian; Dec 1, 2018 at 5:34 am Reason: moved into consolidated thread where the answer to this question is found
Dec 1, 2018, 5:04 am
#569
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,657
With a Luxury (LCAR) selected, you should be assigned a vehicle with the option to pick from the PC area. If the location is not assigning you a luxury car in a specific space, they are not following the guidelines for the Ultimate Choice program. The reason is that while Ultimate Choice can often have a great selection, there is nothing that guarantees there will be a Premium or Luxury car there when you arrive. If you book an ICAR-FCAR you should be sent to Ultimate Choice (and Presidents Circle section if you have status) to choose.
If you book anything other than that (or an ECAR/CCAR which has their own sections) then you should be assigned a vehicle in a specific space. If this is not happening you should:
a. Complain to the location
and/or
b. Stop booking LCARs and just book ICARs since you can choose from UC anyway (although not from the PC section unless you have PC status)
If you book anything other than that (or an ECAR/CCAR which has their own sections) then you should be assigned a vehicle in a specific space. If this is not happening you should:
a. Complain to the location
and/or
b. Stop booking LCARs and just book ICARs since you can choose from UC anyway (although not from the PC section unless you have PC status)