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Questions/Discussion About Hertz Ultimate Choice Service

Old Mar 29, 2017, 6:02 am
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Last edit by: FlyinHawaiian
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Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp

Am I Eligible? Is My Vehicle Eligible?

Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).

Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.

Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.

Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.

Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.

Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.

Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.

Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.

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Questions/Discussion About Hertz Ultimate Choice Service

Old Oct 6, 2016, 1:04 pm
  #16  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,658
Originally Posted by GentleGiant
However I stay on hertz.com which is the strange thing.
same as myself, but it auto defaults to a spanish version
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Old Oct 6, 2016, 1:24 pm
  #17  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,535
Originally Posted by GentleGiant
Still blank.

Two adverts on the right about the autumn sale.
Try a different browser. I couldn't see it in Edge or IE but no problem in Chrome.
CalItalian is offline  
Old Oct 21, 2016, 3:18 pm
  #18  
 
Join Date: Nov 2006
Posts: 148
Pro tip... even at non-Ultimate locations, you can usually just grab any car you want as long as you're not upgrading at locations where a hertz employee scans you out at the gate. The assignment means nothing. They'll align the car with your reservation when they scan you out.
jfranci3 is offline  
Old Oct 22, 2016, 12:38 am
  #19  
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Originally Posted by jfranci3
Pro tip... even at non-Ultimate locations, you can usually just grab any car you want as long as you're not upgrading at locations where a hertz employee scans you out at the gate. The assignment means nothing. They'll align the car with your reservation when they scan you out.
Most scan you out anyway.

Not really sure how it might work at other locations as the keys would not be in the vehicle and without hertz knowing which vehicle you take would cause big issues.

Or am I missing something obvious here?
GentleGiant is offline  
Old Oct 25, 2016, 3:02 pm
  #20  
 
Join Date: Nov 2013
Posts: 28
Originally Posted by GentleGiant
Still blank.

Two adverts on the right about the autumn sale.
Right click on link -> Open in Incognito window -> Profit.
Panopreto is offline  
Old Oct 26, 2016, 7:36 am
  #21  
 
Join Date: Feb 2011
Posts: 188
Some of us are bound by company policy to book only intermediate class cars... National thus far has provided be the BEST car selection at major airports and I usually grab a full-size or SUV, depending on how I am feeling. I am never stuck in anything smaller. Once I had an Audi Q7...

Originally Posted by GentleGiant
Did you just stick with your original booking then?

For me, I book what I am happy driving.
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Old Nov 3, 2016, 3:43 pm
  #22  
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Buy how do you know how much extra you have to pay?
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Old Nov 3, 2016, 3:50 pm
  #23  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,147
I've already answered the "cost" of this service upthread; please review it.
FlyinHawaiian is online now  
Old Nov 3, 2016, 4:19 pm
  #24  
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Originally Posted by FlyinHawaiian
I've already answered the "cost" of this service upthread; please review it.
You didn't. AFAIK

I can't see any way to find out until you drive out of the gate. Which is a bit late.
GentleGiant is offline  
Old Nov 4, 2016, 12:22 am
  #25  
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Thanks.

They ought to have someone there to tell customers how much an upgrade will cost.

Will probably stick to the chrysler 300.
GentleGiant is offline  
Old Nov 6, 2016, 12:07 pm
  #26  
Moderator: Hawaii-based airlines & Hawai'i forums
 
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Location: Ka ʻĀpala Nui, Nuioka
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Like Gold Choice, I believe you need to book midsize or higher.
FlyinHawaiian is online now  
Old Nov 6, 2016, 12:31 pm
  #27  
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Join Date: Mar 2004
Location: SGF
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Posts: 23,220
Originally Posted by FlyinHawaiian
Like Gold Choice, I believe you need to book midsize or higher.
Makes sense. $10 more a day on my dates but probably worth it for the chance to try it out on a one-day rental--for educational purposes, if nothing else.
jackal is offline  
Old Nov 14, 2016, 12:36 am
  #28  
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Posts: 3,016
Great feedback, thanks.


So having booked a luxury Chrysler 300, I assume that there is no supplement for anything in the luxury area?

Sounds like I could have paid for a premium and got the same car!

I do not really want an infinity as these are not as good as the Chrysler in comfort / features having had to drive one in the summer so will not be happy if my booked class is not available. I think I had a Q56 or something like that. You can tell I am not an expert on cars lol.

I am due to collect around 9am on a Tuesday before Christmas, so fingers crossed!
GentleGiant is offline  
Old Nov 21, 2016, 3:51 pm
  #29  
 
Join Date: Aug 2003
Location: MSN
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Posts: 1,987
Ultimate Choice Requires "Mid-Size" Car That Doesn't Exist?

Several posts in this thread reference the requirement to have a mid-size vehicle reserved to take advantage of the Ultimate Choice President's Circle benefit. I don't see that a mid-size vehicle class exists. There is Intermediate, Standard and Full-Size but no mid-size and that's even in the sticky in the Hertz forum. So I have an Intermediate reserved, does that count as mid-sized? I'm flying into FLL and while on business trips I really don't care about the car I get (which is good since Hertz cars have degraded for me over the past several years), but this is a long personal trip with drives between the Keys and I'd like the nicest car I can get. Should I change my reservation to full-size now?
bergamini is offline  
Old Nov 21, 2016, 4:46 pm
  #30  
 
Join Date: Mar 2014
Location: San Francisco
Posts: 1,378
Intermediate and mid-size are the same. Hertz calls in Intermediate in the US.
Yllanes is online now  

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