Last edit by: FlyinHawaiian
Questions regarding specific locations (eg, "I am Renting From XXX; What Might I Get?") may be moved to specific/dedicated threads for that location. All major airport codes may be searched using FlyerTalk's search engine; otherwise, words in " " quotation marks will bypass the character limit filter.
Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp
Am I Eligible? Is My Vehicle Eligible?
Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).
Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.
Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.
Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.
Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.
Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.
Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.
Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.
Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp
Am I Eligible? Is My Vehicle Eligible?
Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).
Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.
Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.
Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.
Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.
Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.
Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.
Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.
Questions/Discussion About Hertz Ultimate Choice Service
#181
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
It's not weird at all. I always do this, and I suspect many others do as well. Those of us who rent cars often have at one time or another been accused of causing damage that was already there when you picked up the vehicle. Best to not any dings, scratches, etc. on the rental form to avoid surprised at the end of the rental. It literally takes 30 seconds to do a quick walk around the vehicle.
Yup. I do it every rental. And any minor to major issues I photograph.
#183
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
It's not worth it. I've pulled out my cell phone and said "Look at the date/time. This is when I picked it up." This is after being asked to fill out of damage/incident report. Not on my watch mr. check-in agent.
#184
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
My father tells a story that, many years ago, he was in line at Hertz in Phoenix behind a gentleman who, when offered a Chevy of some sort, said "can't take that, I'm going to the Ford proving ground." He was then offered an Oldsmobile, at which point he repeated "I'm going to the FORD proving ground." They found him a Taurus.
#185
Original Poster
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
The days are gone when you used to get a sheet with the damage marked on it.
I normally take a stroll round in the stall, but hard to show every minor mark in a photo. Usually the lighting is so poor as well.
I normally take a stroll round in the stall, but hard to show every minor mark in a photo. Usually the lighting is so poor as well.
#186
Join Date: Sep 2007
Location: London
Posts: 1,546
"The days are gone when you used to get a sheet with the damage marked on it. "
Still stand practice in Europe - where damage control is way stricter than N America. Always pay close attention to the existing damage sheet when renting in Europe.
Still stand practice in Europe - where damage control is way stricter than N America. Always pay close attention to the existing damage sheet when renting in Europe.
#187
Join Date: Dec 2000
Location: Nr. Zurich
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,610
In CLT yesterday half the Gold Service stalls were empty, some vehicles were u/s (dirty, dead battery, no key...). Spent twenty minutes traipsing round looking for a bog standard car with a GPS.
Give me an assigned car in a bay anyday. I just want the wheels I ordered....
Give me an assigned car in a bay anyday. I just want the wheels I ordered....
#188
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
Shortly after a fresh shipment of Suzuki Grand Vitaras came in to replace our aging Intermediate SUV fleet of Jeep Liberties, I rented a midsize SUV to a guy who was mortified when I tried to give him a brand-new Grand Vitara. He said, "I can't show up at a union event in a foreign car! They'll kill me." I think he had to wait half an hour for us to find and clean up a Jeep with 20,000 miles on it...
#189
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
I did some new search on the hertz app and arrived to same rate on Cadillac Escalade or Lincoln Navigator (group p6) LFAR.
I believe I can acomodate six on those, the rate is around USD 600 for 16 days...
Will 6 people Plus 6 28" cases and like four carry one work on those SUVs??
I believe I can acomodate six on those, the rate is around USD 600 for 16 days...
Will 6 people Plus 6 28" cases and like four carry one work on those SUVs??
#190
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,226
Sidebar discussion moved to it's own thread
If you're looking for the discussion JuanAl started "looking to rent a minivan for my family vacation in Miami/Orlando", go to this new thread:
http://www.flyertalk.com/forum/hertz...te-choice.html
http://www.flyertalk.com/forum/hertz...te-choice.html
#191
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Quick question re: Ultimate Choice: I have a FRAR-reservation which probably will direct me to the Reserved Aisle, but can I take a peek into the PC-area to see if they have something nicer there? My so-far only UC experience at ORD was just mind-blowing: For my $50 mid-size rental I could pick almost everything you could imagine up to Escalades and several Mercedes sedans...
Greetings - Dirk
Greetings - Dirk
#192
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,658
Quick question re: Ultimate Choice: I have a FRAR-reservation which probably will direct me to the Reserved Aisle, but can I take a peek into the PC-area to see if they have something nicer there? My so-far only UC experience at ORD was just mind-blowing: For my $50 mid-size rental I could pick almost everything you could imagine up to Escalades and several Mercedes sedans...
Greetings - Dirk
Greetings - Dirk
That said, it seems an aberration that anything much nicer than an FCAR or a small SUV is in the UC area, so I certainly wouldn't expect to repeat your previous ORD experience very often...
#193
Join Date: Jan 2008
Location: Chicago, Illinois
Programs: United 1K, Hilton Diamond, National Executive Elite, Hertz President's Circle
Posts: 690
- Infinity Q60
- Infinity Q70
- SS Camaro Convertible (Silver)
- SS Camaro Convertible (Black)
- Jaguar XE
Why shouldn't we expect to receive anything greater than F cars at UC?
I've contemplated taking Escalades, CTSs, ATSs, Mercedes 250s, Q50s, 300s, Evoques, Discoverys, QX70s.
Granted, SUVs haven't been up there much lately, but it's been a fantastic selection at ORD.
I guess you've potentially come at bad times there.
#194
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,658