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Consolidated "Hertz Points Expiring/Expired" Thread

Old Jun 11, 2021, 10:20 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FlyinHawaiian
Excerpt of email sent in early January 2021 from Hertz Gold Plus Rewards (HertzGoldOffers[at]emails.hertz.com)

Hi [Member],
As a Presidents Circle member, rent assured knowing were committed to going the extra mile to provide you a safer, faster, easier experience.

Important Reminder & Announcement
To thank you for your loyalty, we are delaying loyalty point expirations. Your points are now good through Dec. 31 (or longer if youve completed a rental in the last six months) and wont expire as long as you rent or redeem at least once every 18 months. Weve also extended your elite status until Jan. 31, 2022.

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Consolidated "Hertz Points Expiring/Expired" Thread

Old Dec 1, 2018, 4:44 pm
  #61  
 
Join Date: Sep 2018
Location: Miami,Fl
Programs: Hertz PC, National Executive Elite, Marriott Platinum, Chase Sapphire Reserve, HH Diamond
Posts: 168
where on the site do you see the expiration date for your points.
Joonydell is offline  
Old Dec 2, 2018, 1:04 pm
  #62  
 
Join Date: Nov 2018
Programs: Hertz, Hilton, Marriott, National
Posts: 5
There is no such date displayed on site, what you can do, if dont remember the last time you completed a rental, is checking the 24 months rental history, go to:
My Account
Rewards Account Activity

There you can check month by month the activity on your account. The last month where you had activity thats the beggining of your points expire date, meaning, 24 months after that date, if no activity is recorded your points would expire.
Auto Enthusiast likes this.
Paquito43 is offline  
Old Dec 2, 2018, 2:35 pm
  #63  
 
Join Date: Sep 2018
Location: Miami,Fl
Programs: Hertz PC, National Executive Elite, Marriott Platinum, Chase Sapphire Reserve, HH Diamond
Posts: 168
i only see a max of 6 month rental history....
Joonydell is offline  
Old Dec 2, 2018, 2:39 pm
  #64  
 
Join Date: Nov 2018
Programs: Hertz, Hilton, Marriott, National
Posts: 5
Originally Posted by Joonydell
i only see a max of 6 month rental history....
When did you start being a Hertz member?

I do see 24 months history.
Paquito43 is offline  
Old Dec 5, 2018, 9:17 am
  #65  
 
Join Date: Nov 2018
Programs: Hertz, Hilton, Marriott, National
Posts: 5
1 week after points expire date, the points are still available.
IDM79 likes this.
Paquito43 is offline  
Old Feb 16, 2019, 2:35 am
  #66  
Marriott Contributor BadgeAccor Contributor Badge
 
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
I'm confused. Awardwallet shows my latest activity on 31/12/2016 and says my points will expire at the end of the month. Went through the 24-month history on Hertz's website and it doesn't show anything either (only a few rentals with 0 points). My points are still there though (lucky enough)

To stop them from expiring I tried to make a points reservation in the future (compact car - 1 day) but I always get an error that I don't have any points. In the end I tried to make a reservation for the day after tomorrow and that works.
Not sure what to think of this: It seems it's no longer possible to make point reservations after their expiration date.
(just not sure why they haven't expired yet, maybe you get a 2 month grace period?)
Joonydell likes this.
kcaluwae is offline  
Old Mar 26, 2019, 3:42 pm
  #67  
 
Join Date: Nov 1999
Posts: 236
Looks like the expiration is 18 months now

Do my Hertz Gold Plus Rewards points expire?
Points do not expire if you have a Hertz Gold Plus Rewards rental activity in the prior 18 months. Activity means a Gold Plus Rewards point was either earned or redeemed on a rental.
charles is offline  
Old Jun 24, 2019, 1:25 pm
  #68  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,112
I'm not an active Hertz renter at present (mainly due to the BA/Avis linkup), but have a decent Hertz Gold Points Plus balance, which is about to expire.

So I've been looking to book a minimal points reservation to keep the account alive. As noted previously, this has turned out to be a highly frustrating process

1) The "Use My Gold Plus Points" option on My Account on the website leads into a dead end, not leading to any function where you can actually book a redemption.
2) Most combinations of location and date I have tried end up with the "You don't have enough points" message, even though I do have enough and am selecting the right groups of car.
3) The one location and date I did get to offer a redemption asked for a residual balance (a few dollars) be paid upfront.

So, a couple of questions :
1) If I pay the residual fee, is it refunded if I then cancel ?
2) Can anyone suggest a location and date (preferably sometime next year in 2020) that does price up a redemption, with the minimum possible points outlay and no (or negligible) up-front payment ?
Oxon Flyer is offline  
Old Jul 25, 2019, 3:40 pm
  #69  
 
Join Date: Mar 2019
Posts: 796
Does the reserving with points for a future date method still work and does the cancellation penalty apply 24 hours before the pickup time or from the booking time
Ijones027 is offline  
Old Jul 25, 2019, 6:18 pm
  #70  
 
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,220
24 hours after booking time
Auto Enthusiast is offline  
Old Jul 25, 2019, 6:29 pm
  #71  
 
Join Date: Mar 2019
Posts: 796
Originally Posted by Auto Enthusiast
24 hours after booking time
so unless your a PC how does the advanced points reservation make sense to do?
Ijones027 is offline  
Old Jul 25, 2019, 7:37 pm
  #72  
 
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,220
The location might sell out at any time.
Auto Enthusiast is offline  
Old Jul 25, 2019, 11:36 pm
  #73  
 
Join Date: Mar 2019
Posts: 796
Originally Posted by Auto Enthusiast
The location might sell out at any time.
I'm confused how does the booking in advances method for points expiring help if the place is sold out?

Last edited by FlyinHawaiian; Jul 26, 2019 at 7:25 am Reason: Repaired broken quote
Ijones027 is offline  
Old Jul 26, 2019, 9:33 am
  #74  
 
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,220
I'm saying if the location is sold out, you won't be able to book with points at the last minute.

If you are just making a reservation for the sake of extending the points expiration date, you should cancel it almost immediately, so the points can be returned to your account. The points reservation will, at least as of now, count as activity. It wouldn't surprise me if Hertz eventually changes the definition of activity to be a completed rental.
Auto Enthusiast is offline  
Old Jul 26, 2019, 6:07 pm
  #75  
 
Join Date: Mar 2019
Posts: 796
Originally Posted by Auto Enthusiast
I'm saying if the location is sold out, you won't be able to book with points at the last minute.

If you are just making a reservation for the sake of extending the points expiration date, you should cancel it almost immediately, so the points can be returned to your account. The points reservation will, at least as of now, count as activity. It wouldn't surprise me if Hertz eventually changes the definition of activity to be a completed rental.
just want to give a data point made a reservation for Jan and had some remaining points left my expiration date was july 26 my account today balance is negative
Ijones027 is offline  

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