Last edit by: FlyinHawaiian
Link to previous (archived) thread:
https://www.flyertalk.com/forum/hertz-gold-plus-rewards/2103590-increase-easy-pass-convenience-fee.html
https://www.flyertalk.com/forum/hertz-gold-plus-rewards/2103590-increase-easy-pass-convenience-fee.html
Hertz PlatePass (General Discussion) Thread [New Charge Policy, Eff. Feb 2018]
#76
Join Date: Apr 2012
Location: South Florida
Programs: Hertz #1 Club Gold
Posts: 19
I just got back from South Florida today and saw signs saying that at least one tollway (the I-95 express lanes in Miami) no longer has any cash lanes. I set my GPS to avoid tolls and was careful not to use any toll roads since I was in a Hertz car.
I believe there is a "SunPass" transponder you can use, but if you don't have a SunPass transponder, then you'll probably get nailed by PlatePass if you take a cashless tollway. I don't know about the other tollways in South Florida (Florida's Turnpike, Sawgrass Expy, etc.).
I believe there is a "SunPass" transponder you can use, but if you don't have a SunPass transponder, then you'll probably get nailed by PlatePass if you take a cashless tollway. I don't know about the other tollways in South Florida (Florida's Turnpike, Sawgrass Expy, etc.).
#77
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
Basically what others have mentioned: doesn't read and I haven't added the rental car's plate to my E-Z account (which will result in billing to Hertz and extra fee tied back to the rental info eventually), or adding the plate and getting charged for tolls for that car that are not in my rental period.
Thus I've stuck with cash on personal rentals. Usually I don't go through a lot of tolls on those (a short stint on the Mass Pike sometimes, plus a toll bridge at the Hudson). I might use PlatePass on a biz rental, but they just haven't turned up much recently, or they turn up for the one place I go where I don't have tolls.
Thus I've stuck with cash on personal rentals. Usually I don't go through a lot of tolls on those (a short stint on the Mass Pike sometimes, plus a toll bridge at the Hudson). I might use PlatePass on a biz rental, but they just haven't turned up much recently, or they turn up for the one place I go where I don't have tolls.
#78
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Basically what others have mentioned: doesn't read and I haven't added the rental car's plate to my E-Z account (which will result in billing to Hertz and extra fee tied back to the rental info eventually), or adding the plate and getting charged for tolls for that car that are not in my rental period.
Thus I've stuck with cash on personal rentals. Usually I don't go through a lot of tolls on those (a short stint on the Mass Pike sometimes, plus a toll bridge at the Hudson). I might use PlatePass on a biz rental, but they just haven't turned up much recently, or they turn up for the one place I go where I don't have tolls.
Thus I've stuck with cash on personal rentals. Usually I don't go through a lot of tolls on those (a short stint on the Mass Pike sometimes, plus a toll bridge at the Hudson). I might use PlatePass on a biz rental, but they just haven't turned up much recently, or they turn up for the one place I go where I don't have tolls.
My spare (third) ez-pass has just shown up. I'll have one in each of my cars and one with my travel stuff. Until something changes, my plan is to NOT add any rental cars to my account and just use my personal spare ez-pass.
#79
Join Date: Jul 2008
Location: NY
Programs: UA Plat (1mm), Marriott Titanium, HH Gold, Hertz Pres
Posts: 430
Platepass website not working
So checked my Amex card today and saw a charge for Platepass for Hertz. Problem is that I can't remember when I used it last on a Hertz rental. It appears the website for platepass is down so I can't get an invoice.
The last time I used it in Houston, the surcharges were greater than the tolls
The last time I used it in Houston, the surcharges were greater than the tolls
#80
Join Date: Aug 2010
Location: Fort Lauderdale, Florida
Programs: Hyatt Explorist, AA Platinum, National Emerald Exec Elite
Posts: 125
Platepass has replaced the clunky transponder boxes on all of the newer issued vehicles although there is a problem with this. I was in New York and getting on the Throg's Neck Bridge which has EZ Pass lanes, but they have a swing arm gate to prevent people from just driving through without paying. I drove into the EZ Pass lane and expected the arm to lift, but of course it didn't. At this point, I had pissed off drivers stacking up behind me (mind you I had a Massachusetts license plate in NY) so everyone started honking. I managed to call over a transit policeman and pay in cash, although I rarely carry a ton of cash (toll is $6.50 each way) but I can foresee this being an issue for Hertz renters at some toll booths. The bottom line is I rarely carry more than $20 on me in cash because I use my cards everywhere so I will have to be prepared next time, but Hertz needs to think their strategy over or there will be other people like me stuck in a jam.
#81
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Platepass has replaced the clunky transponder boxes on all of the newer issued vehicles although there is a problem with this. I was in New York and getting on the Throg's Neck Bridge which has EZ Pass lanes, but they have a swing arm gate to prevent people from just driving through without paying. I drove into the EZ Pass lane and expected the arm to lift, but of course it didn't. At this point, I had pissed off drivers stacking up behind me (mind you I had a Massachusetts license plate in NY) so everyone started honking. I managed to call over a transit policeman and pay in cash, although I rarely carry a ton of cash (toll is $6.50 each way) but I can foresee this being an issue for Hertz renters at some toll booths. The bottom line is I rarely carry more than $20 on me in cash because I use my cards everywhere so I will have to be prepared next time, but Hertz needs to think their strategy over or there will be other people like me stuck in a jam.
#82
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,231
about that post as well. If there was no transponder, there's no EZPass, at least not in NY, AFAIK.
#83
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
At least I'm not the only one who was confused. Interestingly, Massachusetts is also part of EasyPass, so I would think that a car from there would also have a transponder.
#84
Join Date: Jul 2007
Programs: HH Diamond
Posts: 221
So yeah, if there's a gate, that's a problem.
#85
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,231
Might be intended to work like in other areas. I use platepass in Florida. The plate is scanned and but instead of a violation, it gets charged to the rental. There were places with green/red light indicators in Florida I went through that went red for violation, but I just got charged the normal toll.
So yeah, if there's a gate, that's a problem.
So yeah, if there's a gate, that's a problem.
Florida is different, Canada is different, and I think California might be different (and allow registration of the license plate).
#86
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
And no one has yet to explain what the OP meant by "Platepass has replaced the clunky transponder boxes on all of the newer issued vehicles although there is a problem with this."
1) The new transponder boxes don't work?
2) There is no way to disable the new transponder boxes?
3) Something else?
1) The new transponder boxes don't work?
2) There is no way to disable the new transponder boxes?
3) Something else?
#87
Join Date: Jan 2003
Location: NYC
Posts: 8,498
And no one has yet to explain what the OP meant by "Platepass has replaced the clunky transponder boxes on all of the newer issued vehicles although there is a problem with this."
1) The new transponder boxes don't work?
2) There is no way to disable the new transponder boxes?
3) Something else?
1) The new transponder boxes don't work?
2) There is no way to disable the new transponder boxes?
3) Something else?
That wouldn't be that hard a mistake to make for someone without a lot of EZ Pass specific Platepass experience since since (1) there are other parts of the country (like Florida) where a transponder isn't needed for Platepass to work with the local toll systems and (2) I'm pretty sure that the Platepass boilerplate is now included in all Hertz contracts in the NYC area (if not all of the US), which might lead someone to think that their car had Platepass even if it didn't.
#88
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
My last Hertz rental had an EZPass but no clunky silver box. The back of the EZPass had the label instruction to close if paying cash, but I could find nothing to close. I carry my own personal EZ Pass and refuse to pay Hertz's PP surcharges, so that meant either wait in the csh lane or avoid tolls. I chose the latter.
If I had slipped a piece of paper in front of the EZ Pass, would that have effectively "closed" it?
If I had slipped a piece of paper in front of the EZ Pass, would that have effectively "closed" it?
#89
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
My last Hertz rental had an EZPass but no clunky silver box. The back of the EZPass had the label instruction to close if paying cash, but I could find nothing to close. I carry my own personal EZ Pass and refuse to pay Hertz's PP surcharges, so that meant either wait in the csh lane or avoid tolls. I chose the latter.
If I had slipped a piece of paper in front of the EZ Pass, would that have effectively "closed" it?
If I had slipped a piece of paper in front of the EZ Pass, would that have effectively "closed" it?
#90
Join Date: Jan 2003
Location: NYC
Posts: 8,498
No. It needs to be in a "metal" bag similar to electronics are shipped in. When I got my spare EZPass from New York (we have three, one for each car and a spare for traveling), I got such a bag. I carry my spare EZPass in the bag. Then it doesn't read on the way to the airport and if the Hertz one in the car doesn't have a box, I can just put it in the bag.
Anybody who travels with their own EZPass should be carrying it around in a read-prevention bag. I've many times replaced the EZPass in Hertz on Demand cars with my own and put the Platepass one in my read prevention bag while I drove around. It's saved me quite a bit of money (especially since Hudson River crossings are $3.50 on the car pool plan, but $12 with Platepass).