Has a Hertz employee given you a ride back to the terminal?
Aug 2, 2014, 9:27 am
#16
Join Date: Apr 2006
Posts: 156
I'm been offered it a few times at PHL probably as far back as 2009 or 2010. I've only taken it 1 time as at PHL, it was always easier to just walk. Those times and 1 time the manager drove me to the offsite lots to find my sunglasses was the only good experiences I had at that location.
Its not like they are really doing anything extra on their part. They already have someone to take the car to the lot to be cleaned, gassed, etc. So they just have them drop you off on the way.
Its not like they are really doing anything extra on their part. They already have someone to take the car to the lot to be cleaned, gassed, etc. So they just have them drop you off on the way.
Aug 3, 2014, 10:12 pm
#17
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Have been offered 3-4 times each at DFW (huge bonus) and DCA (not as important but still nice) over the past two years. I don't think it's been on account of being President's Circle, it's just been when the station hasn't been busy.
I've also asked a few times at both DFW and DCA, but only when it has been quiet and when there's been a reason (it was raining, cold, etc.) and I've always been told yes.
I've also asked a few times at both DFW and DCA, but only when it has been quiet and when there's been a reason (it was raining, cold, etc.) and I've always been told yes.
Aug 5, 2014, 4:28 pm
#20
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
I have gratefully accepted a ride to the terminal every time I was offered it with Hertz. It really helps and I make sure to tip generously.
I've had the offer on all my trips to the US at every destination except no offer at SFO on a Sunday afternoon recently - no service staff, lines of cars being dropped everywhere, staff barely coping at checking the cars back in so of course there was no one free to make the offer !
I've had the offer on all my trips to the US at every destination except no offer at SFO on a Sunday afternoon recently - no service staff, lines of cars being dropped everywhere, staff barely coping at checking the cars back in so of course there was no one free to make the offer !
Aug 6, 2014, 11:00 am
#21
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Have this twice- once in PHL and once in SEA. Both times were very helpful as I had *a lot of stuff*
Have this twice- once in PHL and once in SEA. Both times were very helpful as I had *a lot of stuff*
Aug 8, 2014, 12:07 pm
#23
Join Date: Sep 2012
Location: Paris, France
Programs: FB Gold/ AMEX Gold/ Hertz Five Star
Posts: 48
Happened to me for the first time last month in SFO... I must say the ride was very convenient. I heard this is mandatory for every dream car rental, it's been the first time for me though...
Aug 10, 2014, 5:22 am
#24
Join Date: Mar 2006
Location: Paris
Posts: 1,301
Happened to me couple of weeks ago at FLL. I'm 5* PC.
However it was very quiet, pretty much the only customer there, and I took it to be a personal offer from the guy that was there, either for a tip or simple friendliness. He said we wanted to stretch his legs out, was very friendly.
We had about 4 large bags and more, we were very happy to accept his offer.
However it was very quiet, pretty much the only customer there, and I took it to be a personal offer from the guy that was there, either for a tip or simple friendliness. He said we wanted to stretch his legs out, was very friendly.
We had about 4 large bags and more, we were very happy to accept his offer.
Aug 10, 2014, 10:52 pm
#25
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
I had this happen yesterday in SAN. I was alone and dropped off a C250, which was a 5 day rental and expensive owing to the season. They dropped me off in downtown at my hotel. Unsolicited, but much appreciated. ^
Aug 10, 2014, 11:05 pm
#26
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Is it customary to tip on this service? It seems to solicit this but am not sure what is standard.
Aug 12, 2014, 2:21 pm
#27
In memoriam
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
Over the years I've had three experiences at LAX where I was offered a ride to the terminal, and once to my local hotel.
Last night at SNA the agent checking my car in offered me a ride to the terminal. Aside from the fact I can use the exercise, I figured it would take as long for the trip around the loop as it would to walk to the terminal.
Last night at SNA the agent checking my car in offered me a ride to the terminal. Aside from the fact I can use the exercise, I figured it would take as long for the trip around the loop as it would to walk to the terminal.
Aug 20, 2014, 9:04 pm
#28
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Aug 21, 2014, 10:16 pm
#29
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
A couple of weeks ago, I was returning a C250 to San Diego, for which I paid for the upgrade and when the return agent saw my bill, he offered a direct return to our hotel in downtown SD. ^^
Aug 21, 2014, 10:34 pm
#30
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
In Baltimore (BWI) they offer this complimentary to USAA members. During my ride they also picked up another customer who wasn't USAA (they had room so why not)? I didn't know about the service - they told me about it at the exit gate.