Go Back  FlyerTalk Forums > Miles&Points > Car Rental Programs and Ride Services > Hertz | Gold Plus Rewards
Reload this Page >

Hertz Site - can login but cannot check reservations

Register
Community
Wiki Posts
Today's Posts
Search

Hertz Site - can login but cannot check reservations

Thread Tools
 
Search this Thread
 
Old Feb 21, 2014, 3:03 pm
  #1  
Original Poster
 
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
Hertz Site - can login but cannot check reservations
Can log in on Hertz.com but cannot check reservations made. Does anyne else have the same trouble? Thank you.
trzpio9510 and mapelle621 like this.
IncyWincy is offline  
Reply
Old Feb 21, 2014, 3:34 pm
  #2  
 
Join Date: Oct 2013
Posts: 40
I have two reservations in my account, can view one, but the other is unavailable online. This is what I got for the error one:

We are not able to find a rate that meets the criteria you've requested. This may be caused by one of the following:
The offer selected isn't available for the location, time and vehicle chosen, please check the terms and conditions of the offer and modify your request.
The minimum number of days required for this rental were not met, please modify the dates you have requested.
[DE105]
Why Hertz always have some kind of IT problem?
trzpio9510 likes this.
wsnju is offline  
Reply
Old Feb 21, 2014, 4:52 pm
  #3  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
I can log in but can't see my reservations or even book new ones. The whole front end appears to be down to me.
trzpio9510 likes this.
TravelinSperry is offline  
Reply
Old Feb 21, 2014, 7:49 pm
  #4  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
I'm having absolutely no problems. Able to login, view reservations, modify profile, make new reservations...
CalItalian is offline  
Reply
Old Feb 21, 2014, 8:40 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,188
I can log in but can't view one of my reservations. Keep getting some error code whenever I click on the confirmation number to view it. Its been doing that for a couple days since I made it. Another res I made yesterday and that one acts normally with being able to view/edit it.
trzpio9510 likes this.
rylan is offline  
Reply
Old Feb 21, 2014, 8:54 pm
  #6  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Originally Posted by CalItalian
I'm having absolutely no problems. Able to login, view reservations, modify profile, make new reservations...
Yea, its working again for me.
TravelinSperry is offline  
Reply
Old Feb 22, 2014, 7:14 am
  #7  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Looks like it's down again - can't book a reservation. It seems they are having intermittent problems. Very annoying.
TravelinSperry is offline  
Reply
Old Feb 22, 2014, 9:27 am
  #8  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Hertz site is working fine for me. No problems.
CalItalian is offline  
Reply
Old Feb 22, 2014, 7:32 pm
  #9  
Original Poster
 
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
Not working at all for me. Hope it works soon. Lucky my bookings are for later. If time is pressing and I don't have them stored somewhere else it will be worrying.
IncyWincy is offline  
Reply
Old Feb 22, 2014, 10:36 pm
  #10  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Saturday night in Los Angeles...NO problems with Hertz website here.
CalItalian is offline  
Reply
Old Apr 22, 2022, 10:46 am
  #11  
 
Join Date: Jul 2021
Programs: IHG Dia Amb; *Gold, Hertz PC, Europcar Elite VIP
Posts: 6
same error now ;/
  • We are not able to find a rate that meets the criteria you've requested. This may be caused by one of the following:
    • The offer selected isn't available for the location, time and vehicle chosen, please check the terms and conditions of the offer and modify your request.
    • The minimum number of days required for this rental were not met, please modify the dates you have requested.
    • [DE105]
trzpio9510 is offline  
Reply
Old Apr 22, 2022, 12:15 pm
  #12  
 
Join Date: Jun 2013
Programs: National Executive Elite, Marriott Bonfire Titanium, Hilton Gold, United Premier Silver, Hertz PC
Posts: 199
The app isn't letting me login citing a server issue. Been that was all day so far. There's a new animation when opening the app and the login page looks a little different. FWIW I'm on Android.
trzpio9510 likes this.
mapelle621 is offline  
Reply
Old Apr 24, 2022, 2:18 am
  #13  
 
Join Date: Jul 2021
Programs: IHG Dia Amb; *Gold, Hertz PC, Europcar Elite VIP
Posts: 6
does someone else have a problem with viewing reservations?
trzpio9510 is offline  
Reply
Old Apr 25, 2022, 11:57 am
  #14  
 
Join Date: Jul 2011
Posts: 1,133
Originally Posted by trzpio9510
does someone else have a problem with viewing reservations?
I stopped trying on the website - would often get stuck in an endless login loop. I can see everything fine on the mobile app.
Auto Enthusiast likes this.
MASTERNC is offline  
Reply
Old Apr 27, 2022, 8:59 am
  #15  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,188
Hertz IT is a dumpster fire.
Auto Enthusiast likes this.
rylan is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.