COVID-19 Hawaiian Airlines Network/Flight Schedule/Cancellations/Restart of Routes
May 14, 2020, 8:38 pm
#1
Original Poster
Join Date: May 2005
Posts: 40
COVID-19 Hawaiian Airlines Network/Flight Schedule/Cancellations/Restart of Routes
I just looked at our flight from JFK-Honolulu and there still is no schedule changed on the 25th of June for a non stop flight. It is available to fly with a discounted price but only 1/2 full. Does this mean most have cancelled their flight and received the credit?. Hawaii is on a 14 day quarantine until the end of June and we obviously now are waiting for HA to change the schedule or cancel the flight altogether so we can receive a refund. Would it be possible that they fly anyway with a 1/2 empty flight and not care if we have to be quarantined in our hotel room or will they try and do as the island is doing and cancel?
Last edited by FlyinHawaiian; May 15, 2020 at 5:39 am Reason: original thread title was too vague - https://www.flyertalk.com/help/rules.php#threadtitles
May 14, 2020, 9:08 pm
#2
Join Date: Oct 2019
Location: PDX, OGG or between the two
Programs: AS 75K
Posts: 2,864
Most airlines are waiting until closer to the flight date to cancel. Expect Hawaiian to do the same. The best indicator I've found is to watch your favorite flight tracker to see what is actually flying.... not what is scheduled. With the governor extending the 14-day quarantine through the end of June things throughout June will probably look somewhat similar to how they have looked through May as far as routes, etc.
May 14, 2020, 11:08 pm
#3
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
HA 51 is cancelled through the end of May. It is 99% certain it will eventually be cancelled on your departure date and beyond. The locals have a better at home order through June and tourists are effectively persona non grata for some time beyond that with a 14 day quarantine. Wait for the flight to be cancelled then ask for a refund back to your original form of credit. Just keep checking on your own, don’t wait for HA to contact you.
May 15, 2020, 8:22 am
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Do nothing. Late June is the distant future and HA itself has no idea whether and what it will be operating. If your flight is cancelled or substantially changed, you are due a refund. If it goes, at worst, you can take a credit just as you can do today. Because JFK-HNL is the only East Coast departure, anything changing realistically means a cancellation and reroute using non-HA flights, which gets you a refund for yet a third reason.
May 15, 2020, 11:14 am
#6
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Unless some lucrative cargo contract is picked up - which is unlikely, expect HA to only fly LAX, SFO, SEA and interisland in June.
Cancellations may end up being last minute - although the quarantine extension was only announced yesterday, so they may proactively take flights off of schedule soon.
Cancellations may end up being last minute - although the quarantine extension was only announced yesterday, so they may proactively take flights off of schedule soon.
May 20, 2020, 9:51 am
#9
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
As mentioned earlier - they may not officially cancel until a few days before the flight in order to hold on to the money longer - this isn't unique to Hawaiian.
May 21, 2020, 4:08 am
#11
Original Poster
Join Date: May 2005
Posts: 40
I woke up this morning to the cancellation of the flights but not my interisland. So I will end up with a credit for the interisland and a refund for the main flight. We cannot go back next year so I really hope they end up cancelling the interisland as well.
Last edited by bec; May 21, 2020 at 7:31 am
Jun 16, 2020, 10:28 am
#13
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Latest round of updates (as of June 10) show that HA is restarting HNL-PDX service beginning July 1, 2020 ( https://www.hawaiianairlines.com/coronavirus )
So we will have:
HNL-LAX
HNL-SFO
HNL-SEA
HNL-PDX (July 1)
HNL-ITO/KOA/LIH/OGG x5 daily
HNL-MKK/LNY 2x daily
HNL-PPG may restart July 1
Japan/ICN/PPT routes suspended through July 14 and Australia/NZ suspended through July 31.
So we will have:
HNL-LAX
HNL-SFO
HNL-SEA
HNL-PDX (July 1)
HNL-ITO/KOA/LIH/OGG x5 daily
HNL-MKK/LNY 2x daily
HNL-PPG may restart July 1
Japan/ICN/PPT routes suspended through July 14 and Australia/NZ suspended through July 31.
Jun 25, 2020, 10:13 am
#15
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
HA's June 24, 2020 update reads: "All U.S. Mainland routes are suspended through July 27, excluding the once-daily service between Honolulu and Los Angeles/San Francisco/Seattle/Portland (starting July 1)/San Diego and Sacramento (starting July 15). Service between Kahului and Līhu‘e/Hilo/Kona will resume starting July 15. All French Polynesia, Korea and Japan routes (excluding Chitose) are suspended through July 27 as well. Flights between Honolulu and Chitose are suspended through July 25."
Really interesting that July 27 is the key date, prior to the partial lifting of the quarantine.
Really interesting that July 27 is the key date, prior to the partial lifting of the quarantine.