Higher prices reserving on phone vs online?
Nov 25, 2019, 11:31 pm
#1
Original Poster
Join Date: Oct 2019
Posts: 7
Higher prices reserving on phone vs online?
Are Hawaiian Airlines fares higher when booking through the phone versus online? I don't mean the booking fee. I know they charge you a fee if you book over the phone, but the price they quoted me was over $100 higher than the online price. I politely declined but never asked about the price discrepancy and booked online instead.
Did the operator just give me a crappy rate and I could have asked her to find a lower one? Or are phone prices normally higher for HA than online prices?
Did the operator just give me a crappy rate and I could have asked her to find a lower one? Or are phone prices normally higher for HA than online prices?
Dec 5, 2019, 2:44 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
HA does have web-only fares. So, it is likely that the agent quoted the correct fare (higher than the fare seen on the web). These days, I prefer to book on the web anyway.