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Hawaiian A330 Lie Flat Seats Uncomfortable

Hawaiian A330 Lie Flat Seats Uncomfortable

Old Aug 8, 19, 2:28 pm
  #16  
 
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Best I can say about the A330 Lie Flats is "Meh". Tolerable for a 5 hr OGG flight, but have had better experience on TPACS on other carriers w/ different metal
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Old Aug 16, 19, 3:28 am
  #17  
 
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For those who may have flown both, any comparison between Alaska air and Hawaiian? Iím on Alaska in business class on a 737-800, but a schedule change may give me an option to change carriers without penalty.

Are the Hawaiian seats angle flat or horizontal?
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Old Aug 16, 19, 9:47 am
  #18  
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Originally Posted by beachfan View Post
For those who may have flown both, any comparison between Alaska air and Hawaiian? Iím on Alaska in business class on a 737-800, but a schedule change may give me an option to change carriers without penalty.

Are the Hawaiian seats angle flat or horizontal?
Thereís no comparison. Hawaiian sears are fully horizontal; Alaskaís seats are not any kind of flat, just standard domestic first class seats that recline only a few inches. However I would be very skeptical if Alaska would rebook you on Hawaiian just because of a schedule change. I guess you could ask but most typically I would expect they would only rebook you on their own flights or give you a refund if their own flights no longer work.
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Old Aug 16, 19, 3:04 pm
  #19  
 
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Originally Posted by bgriff View Post


Thereís no comparison. Hawaiian sears are fully horizontal; Alaskaís seats are not any kind of flat, just standard domestic first class seats that recline only a few inches. However I would be very skeptical if Alaska would rebook you on Hawaiian just because of a schedule change. I guess you could ask but most typically I would expect they would only rebook you on their own flights or give you a refund if their own flights no longer work.
I don't need them to rebook, just refund.

For a daytime 6 hour flight that I don't intend to sleep on, a hard lie flat without leg rest doesn't automatically trump a comfortable first class seat. But if they only recline a few inches, then it's not great. A comfortable reclining seat with a legrest would trump a hard lie flat without a reachable leg rest for this timing.
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Old Aug 16, 19, 3:13 pm
  #20  
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Originally Posted by beachfan View Post
I don't need them to rebook, just refund.

For a daytime 6 hour flight that I don't intend to sleep on, a hard lie flat without leg rest doesn't automatically trump a comfortable first class seat. But if they only recline a few inches, then it's not great. A comfortable reclining seat with a legrest would trump a hard lie flat without a reachable leg rest for this timing.
There is little to nothing left by way of a significantly-reclining first class seat, and just about nothing for legrests, in the US domestic first class market. (Virgin America's first class seats were one of the only examples, but I believe those are mostly if not entirely gone as Alaska has updated those airplanes to the Alaska cabin standard.) But, agree with you that Hawaiian's seat is not necessarily massively more comfortable if you're not planning to sleep. Though one other factor in favor of Hawaiian is that the lie-flat seat also means the person in front of you can't recline into your space, whereas they can on Alaska.
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Old Aug 16, 19, 7:18 pm
  #21  
 
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Originally Posted by beachfan View Post
I don't need them to rebook, just refund.

For a daytime 6 hour flight that I don't intend to sleep on, a hard lie flat without leg rest doesn't automatically trump a comfortable first class seat. But if they only recline a few inches, then it's not great. A comfortable reclining seat with a legrest would trump a hard lie flat without a reachable leg rest for this timing.
HA’s seat would be my choice if seat comfort is only criteria. You have an ottoman. You have an option of sleeping in a prone position if you need rest. However, if you won’t be sleeping, you might be able to save money flying AS.
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Old Aug 17, 19, 3:25 am
  #22  
 
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Originally Posted by 747FC View Post


HAís seat would be my choice if seat comfort is only criteria. You have an ottoman. You have an option of sleeping in a prone position if you need rest. However, if you wonít be sleeping, you might be able to save money flying AS.
Thanks all! I'll go with HA.
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Old Dec 3, 20, 12:41 pm
  #23  
 
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Thought I would resurrect this thread with my observations overall in F and the seat.

Flew LAS-HNL 12/1.

The Bad: Far more expensive than the competition with the only benefit being the nonstop (which for many important - but still a $300 price premium over UA via LAX or SFO also with a lie flat seems excessive). Had a seat in row 1 in the middle section - boarded with someone already poaching it to sit with his wife, with his stuff already in my seat and him parked in it, with Covid concerns reluctantly took his row 2 aisle seat not in the middle section. Immediately noticed the lack of padding - and then the funky footrest thing that I realized I'd have to use for a lie flat function with my seat practically stuck in the aisle. It is just a weird setup. It took me awhile to notice no entertainment system built into the seat - just some massive metal rod you pull out - while you wait awhile for the iPad to be distributed (then taken away well before landing). Entertainment choices not robust - and some of the TV documentaries only have Part 1, like Lance and Last Dance. Just Part 1? Everyone got the same breakfast choice, the Cheese Blintzes with Berry Sauce are mostly Berry. The Chicken Apple Sausage was smaller than a small women's pinky. Could not sleep in that lie flat seat, was just uncomfortable with lack of padding and funky footrest - when upright a tight fit from elbow to elbow. The seat has only 1 control. 1 restroom at the front of the plane. My back is still sore from the seat and that doesn't happen.

To be fair, The Good. While lack of built in seat entertainment is poor - at least the iPad is very large (albeit you need to plug it in and not a lot of movies/TV). My seatmate in the Window could get out to the Aisle relatively easily due to the footrest. Printed menu. The Pineapple Vanilla Shortcake was actually very good. Lots of fruit. Everyone is very friendly. Full drink menu with unique items. I landed safely.
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Old Dec 4, 20, 1:19 am
  #24  
 
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Originally Posted by HNLbasedFlyer View Post
Thought I would resurrect this thread with my observations overall in F and the seat.

Flew LAS-HNL 12/1.

The Bad: Far more expensive than the competition with the only benefit being the nonstop (which for many important - but still a $300 price premium over UA via LAX or SFO also with a lie flat seems excessive). Had a seat in row 1 in the middle section - boarded with someone already poaching it to sit with his wife, with his stuff already in my seat and him parked in it, with Covid concerns reluctantly took his row 2 aisle seat not in the middle section. Immediately noticed the lack of padding - and then the funky footrest thing that I realized I'd have to use for a lie flat function with my seat practically stuck in the aisle. It is just a weird setup. It took me awhile to notice no entertainment system built into the seat - just some massive metal rod you pull out - while you wait awhile for the iPad to be distributed (then taken away well before landing). Entertainment choices not robust - and some of the TV documentaries only have Part 1, like Lance and Last Dance. Just Part 1? Everyone got the same breakfast choice, the Cheese Blintzes with Berry Sauce are mostly Berry. The Chicken Apple Sausage was smaller than a small women's pinky. Could not sleep in that lie flat seat, was just uncomfortable with lack of padding and funky footrest - when upright a tight fit from elbow to elbow. The seat has only 1 control. 1 restroom at the front of the plane. My back is still sore from the seat and that doesn't happen.

To be fair, The Good. While lack of built in seat entertainment is poor - at least the iPad is very large (albeit you need to plug it in and not a lot of movies/TV). My seatmate in the Window could get out to the Aisle relatively easily due to the footrest. Printed menu. The Pineapple Vanilla Shortcake was actually very good. Lots of fruit. Everyone is very friendly. Full drink menu with unique items. I landed safely.
Just curious: With 4M Miles on UA, would you prefer their 777 Hawaii lie flat or HAís?
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Old Dec 4, 20, 11:31 am
  #25  
 
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Originally Posted by 747FC View Post
Just curious: With 4M Miles on UA, would you prefer their 777 Hawaii lie flat or HAís?
I took the HA due to 36 hour COVID test turnaround with a partner in LAS. A clear first world problem - I don't see myself in that HA seat again unless they somehow got price competitive - they are way way off the mark. My rt trip in a couple of weeks back to LAS on UA is literally less than 50% of HA's price in F, with the trans-pacific legs in a lie flat seat. Maybe HA really does get $950-$1250 each way from the nonstop, or maybe it is upgrades - if they get that in revenue, more power to them - they wanted an eye popping over 80,000 miles each way in F.

On UA 100% of the time I sleep perfectly on the 777-200 seats from SFO or LAX, many people complain about the 4 across seats in the middle, but I have no issue - they are well padded, have a large entertainment system built in right in front of you - and feel almost bed like when in lie flat mode - they also have multiple controls for the seat, not a single wheel to advance it back/forward. Sometimes you get lucky with the 777-300, no US carrier to Hawaii from the mainland has anything close - it is a spectacular private seat. My only issue with UA seats is when they run the 767-400 from EWR-HNL, it has this small footwell - but I even prefer that. As you said, I am a 4MM on UA - maybe I am a creature of habit. I posted on this thread simply because it already existed and concur.

Take away the seat - the HA service is very good and of course a nonstop has a huge benefit. One thing I did not mention in the good is the plane literally looked brand new inside and out - it almost seemed like an inaugural flight. I just think HA missed the mark on the type of seat they chose - I don't know, maybe it is a limitation of the A330 dimensions. I believe the main driver for HA to go lie flat was pressure from the international carriers coming into HNL with mostly lie flat, to be fair - I don't know how JAL, ANA, Qantas, etc seats compare and maybe that was based in the decision of the seat they chose.
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Old Dec 4, 20, 1:30 pm
  #26  
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Having flown both the UA 777 lie-flat and the HAL 330 lie-flat, I actually like them both. The service and food is always consistently better on HAL, but UA wins for IFE. The UA seat seems more plush and soft, whereas the HAL seat is more firm, but I still get good rest. When flying international on HAL, there is better bedding including a mattress pad, better pillow and duvet. As opposed to the domestic blanket and pillow. The HAL seat, with the control dial, allows you to set the seat in any position you want, which is really nice. Of course, the new Polaris seats are better than both of the above. From what I hear, the HAL 787's will have a new cabin concept, especially in international business/domestic F.

As for nonstop premiums... every airline prices their nonstops that way. Pre COVID HAL had almost 3 flights/day to LAS from HNL on 330's, so obviously people are willing to pay for a nonstop. Those flights were almost always packed, a staff travel nightmare apparently, according to friends. Free upgrades are rare on HAL, with the cabin generally selling out at full fare. I'd happily pay a nonstop premium for JFK, BOS or other long haul's. LAS though, is a bit of a different animal with so many efficient connections whose elapsed time isn't much longer than HAL's nonstop. YMMV right?

Last edited by azj; Dec 4, 20 at 1:47 pm
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Old Dec 5, 20, 11:02 am
  #27  
 
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Originally Posted by Colin View Post
but who really flies to Hawaii by one’s self?

Or people who live here.... That is a bit of an ignorant comment
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Old Dec 6, 20, 8:17 pm
  #28  
 
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Originally Posted by HNLbasedFlyer View Post
I took the HA due to 36 hour COVID test turnaround with a partner in LAS. A clear first world problem - I don't see myself in that HA seat again unless they somehow got price competitive - they are way way off the mark. My rt trip in a couple of weeks back to LAS on UA is literally less than 50% of HA's price in F, with the trans-pacific legs in a lie flat seat. Maybe HA really does get $950-$1250 each way from the nonstop, or maybe it is upgrades - if they get that in revenue, more power to them - they wanted an eye popping over 80,000 miles each way in F.

On UA 100% of the time I sleep perfectly on the 777-200 seats from SFO or LAX, many people complain about the 4 across seats in the middle, but I have no issue - they are well padded, have a large entertainment system built in right in front of you - and feel almost bed like when in lie flat mode - they also have multiple controls for the seat, not a single wheel to advance it back/forward. Sometimes you get lucky with the 777-300, no US carrier to Hawaii from the mainland has anything close - it is a spectacular private seat. My only issue with UA seats is when they run the 767-400 from EWR-HNL, it has this small footwell - but I even prefer that. As you said, I am a 4MM on UA - maybe I am a creature of habit. I posted on this thread simply because it already existed and concur.

Take away the seat - the HA service is very good and of course a nonstop has a huge benefit. One thing I did not mention in the good is the plane literally looked brand new inside and out - it almost seemed like an inaugural flight. I just think HA missed the mark on the type of seat they chose - I don't know, maybe it is a limitation of the A330 dimensions. I believe the main driver for HA to go lie flat was pressure from the international carriers coming into HNL with mostly lie flat, to be fair - I don't know how JAL, ANA, Qantas, etc seats compare and maybe that was based in the decision of the seat they chose.
Thanks for your insights.

I'm no fan of HA's A330 (seats are hard; AVOD difficult and needs to be distributed and collected), and aisle-side armrest does not drop down to allow easy access to aisle.). I do like that there are only 18 seats in the group as opposed to the doubling of seats with UA's 777-200 and their four-complex middle section.

HA's planes are a lot newer and better-maintained than UAs.

HA's FAs are typically perkier, but the UA attendants to/from Hawaii are usually pretty good compared to some of the more mature FAs flying internationally.

I actually like the 767-400 to EWR, where I choose the single middle seat. Access to both aisles along with drop-down armrest. Pull out my plush Polaris eyeshades, pop an Ambien, and I'm good to go!
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Old Dec 7, 20, 12:00 am
  #29  
 
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Originally Posted by azj View Post
YMMV right?
Yes, Competition is good - I hope all the airlines find a way to thrive in these unprecedented times.
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Old Dec 7, 20, 8:10 am
  #30  
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Originally Posted by azj View Post
Having flown both the UA 777 lie-flat and the HAL 330 lie-flat, I actually like them both. The service and food is always consistently better on HAL, but UA wins for IFE. The UA seat seems more plush and soft, whereas the HAL seat is more firm, but I still get good rest. When flying international on HAL, there is better bedding including a mattress pad, better pillow and duvet. As opposed to the domestic blanket and pillow. The HAL seat, with the control dial, allows you to set the seat in any position you want, which is really nice. Of course, the new Polaris seats are better than both of the above. From what I hear, the HAL 787's will have a new cabin concept, especially in international business/domestic F.

As for nonstop premiums... every airline prices their nonstops that way. Pre COVID HAL had almost 3 flights/day to LAS from HNL on 330's, so obviously people are willing to pay for a nonstop. Those flights were almost always packed, a staff travel nightmare apparently, according to friends. Free upgrades are rare on HAL, with the cabin generally selling out at full fare. I'd happily pay a nonstop premium for JFK, BOS or other long haul's. LAS though, is a bit of a different animal with so many efficient connections whose elapsed time isn't much longer than HAL's nonstop. YMMV right?
Also would note that BOS and JFK get the same upgraded amenities as the international stations (they did pre-COVID anyway) -- a "mattress pad" which goes over the seat and helps somewhat with the firmness of the seat, and a much bigger pillow and nicer blanket. On routes where those amenities are offered I think the downsides of the seat are significantly reduced, though not eliminated. But what they offer on the west coast routes is nowhere near as comfortable, unfortunately.
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