SFO / OGG plane downgrade!
Apr 17, 2018, 6:04 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,605
SFO / OGG plane downgrade!
Omg HA42 OGG to SFO was downgraded to old config. Any chance of a cash credit, how would off I go about getting it?
I'm freaking out but I guess no remedy? The SFO/OGG leg was downgraded because of a Mx part issue. I appreciate being on a plane but omg.
I'm freaking out but I guess no remedy? The SFO/OGG leg was downgraded because of a Mx part issue. I appreciate being on a plane but omg.
Apr 19, 2018, 3:27 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Really? Until ALL planes are reconfigured, this is always a possibility (check all airlines' reconfiguration threads). Did you not receive a seat in the proper class of service?
Apr 20, 2018, 8:11 am
#4
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369
I was on a flight from OGG to LAX in Nov (booked in Extra Comfort) that was downgraded from an A330 to a 767 (with no Extra Comfort seating). Exactly as HA had advised, my credit card was refunded for the amount of the Extra Comfort charges within days (I didn't have to do anything at all).
Apr 20, 2018, 11:58 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,605
It's so hard to go from new plane to the former less-great plane, esp from lie-flat to angled seat.
To add insult, bags came out late at SFO but I know it's not HA's control. It's just frustrating.
Blah
the pog pie was amazing, though, but would have been extra amazing if the plane hadn't had a downgrade.
There were 3 empty seats in F, including next to my wife.
To add insult, bags came out late at SFO but I know it's not HA's control. It's just frustrating.
Blah
the pog pie was amazing, though, but would have been extra amazing if the plane hadn't had a downgrade.
There were 3 empty seats in F, including next to my wife.