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Hawaiian Airlines introduces "Extra Comfort"

Hawaiian Airlines introduces "Extra Comfort"

Old Nov 16, 14, 1:19 pm
  #46  
azj
 
Join Date: Mar 2002
Posts: 2,540
Originally Posted by ORDnHKG View Post
Do anyone know or have a photo about what is the comfort kit look like for economy comfort for international flights ? Is it something really basic like the SQ/KE Y kit ? Or is it like a C class kit on major airlines ?

http://www.hawaiianairlines.com/serv...a-comfort.aspx

Experience our Extra Comfort seating and make your next travel experience more relaxing and comfortable. Extra Comfort seats include: Five or more inches of extra legroom

Priority security line*
Priority boarding
Personal electrical power outlet**
Complimentary “Unlimited TV & More” entertainment pack***
Pillow and blanket
Upgraded meal (For international main meal only, excluding Papeete)
Comfort kit (For international flight only, excluding Papeete)
I don't have any pictures, but the kit is a standard amenity kit and the same one given in Business class. It's nothing fancy or with a high end brand like Tumi or Bulgari but it's practical and is more refined than what the standard Economy passengers get. The kit is a blue bag that contains earphones with case, eye mask, ear plugs, lip balm, lotion, a pen and I think maybe a few more things that I can't remember.
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Old Nov 17, 14, 6:28 pm
  #47  
 
Join Date: Jun 2002
Location: ORD, HKG
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Originally Posted by azj View Post
I don't have any pictures, but the kit is a standard amenity kit and the same one given in Business class. It's nothing fancy or with a high end brand like Tumi or Bulgari but it's practical and is more refined than what the standard Economy passengers get. The kit is a blue bag that contains earphones with case, eye mask, ear plugs, lip balm, lotion, a pen and I think maybe a few more things that I can't remember.
Thanks, I was wondering as I saw a trip report on Anet for HNL-HND even in business class a year ago only have eyemask and toothbrush/paste set that's it.

http://www.airliners.net/aviation-fo...d.main/244677/

If anyone else has a photo on the actual kit would be appreciated. I am really big on collecting amenity kits, would fly on certain flights just to get one if it is something that I like but can't find it on ebay.
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Old Nov 18, 14, 7:11 am
  #48  
 
Join Date: Nov 2014
Programs: HA Plat
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Originally Posted by ORDnHKG View Post
Thanks, I was wondering as I saw a trip report on Anet for HNL-HND even in business class a year ago only have eyemask and toothbrush/paste set that's it.

http://www.airliners.net/aviation-fo...d.main/244677/

If anyone else has a photo on the actual kit would be appreciated. I am really big on collecting amenity kits, would fly on certain flights just to get one if it is something that I like but can't find it on ebay.
Just looks like this https://drive.google.com/file/d/0Bx5...ew?usp=sharing

Last edited by cblaisd; Nov 18, 14 at 7:20 am Reason: Fixed broken link
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Old Nov 18, 14, 1:36 pm
  #49  
azj
 
Join Date: Mar 2002
Posts: 2,540
Originally Posted by ORDnHKG View Post
Thanks, I was wondering as I saw a trip report on Anet for HNL-HND even in business class a year ago only have eyemask and toothbrush/paste set that's it.

http://www.airliners.net/aviation-fo...d.main/244677/

If anyone else has a photo on the actual kit would be appreciated. I am really big on collecting amenity kits, would fly on certain flights just to get one if it is something that I like but can't find it on ebay.
These amenity kits are new from August 2014 when Extra Comfort was launched. In Business class they still hand out slippers and usually have tooth brushes in the lav, along side facial mist and lotion.

Last edited by azj; Nov 19, 14 at 12:09 pm
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Old Nov 19, 14, 11:19 am
  #50  
 
Join Date: Jun 2002
Location: ORD, HKG
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Originally Posted by jsasaki View Post
Thank you.

It looks different but nice ! Is the oval shape thing in the bag the earphones case and I assume earbuds that you can keep ? What brands of skincare are they using ?

HA should put a photo up in their website of this kit as a selling point rather than just in writing. I think they can also sell this in the back of the bus too.
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Old Nov 19, 14, 12:08 pm
  #51  
azj
 
Join Date: Mar 2002
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Originally Posted by ORDnHKG View Post
Thank you.

It looks different but nice ! Is the oval shape thing in the bag the earphones case and I assume earbuds that you can keep ? What brands of skincare are they using ?

HA should put a photo up in their website of this kit as a selling point rather than just in writing. I think they can also sell this in the back of the bus too.
Yes, that's the headset. It's similar to what is on sale in standard Y, but comes in a nice case. The kit also includes a moist towelette and ear plugs, which I didn't mention before. The lotion and lip balm are non branded and just have the HAL logo and on the back "global inflight products." The lotion and face mist in the Business class restrooms are a local botanical brand however, that I can't remember at the moment. The USA website is being completely overhauled and relaunched in 2015, so hopefully the product descriptions will be more visual.
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Old Nov 20, 14, 2:36 pm
  #52  
 
Join Date: Jun 2002
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Originally Posted by azj View Post
I don't have any pictures, but the kit is a standard amenity kit and the same one given in Business class. It's nothing fancy or with a high end brand like Tumi or Bulgari but it's practical and is more refined than what the standard Economy passengers get. The kit is a blue bag that contains earphones with case, eye mask, ear plugs, lip balm, lotion, a pen and I think maybe a few more things that I can't remember.
Just curious, what standard economy passengers are getting on HA's int'l flights ?
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Old Nov 20, 14, 11:55 pm
  #53  
azj
 
Join Date: Mar 2002
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Originally Posted by ORDnHKG View Post
Just curious, what standard economy passengers are getting on HA's int'l flights ?
They get a little package with a eye mask, ear buds and ear plugs. It's sort of opaque/clear, has HAL branding and the same designs that are found on the cocktail napkins. This is distributed before takeoff, before or after the menu's.
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Old Feb 8, 15, 12:03 pm
  #54  
 
Join Date: Feb 2007
Location: NYC/HNL
Posts: 459
Anyone know if row 34 has AC power?

Thanks
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Old Feb 19, 15, 4:13 pm
  #55  
 
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369
I have 11 A&B, as well as 12 A&B for LAX to OGG in a few months. I've been flying HA for years, but am excited to try the EC seating!

Anyone have more pics? Am I the only one that loves the carpet that looks like wood?
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Old Feb 19, 15, 7:26 pm
  #56  
azj
 
Join Date: Mar 2002
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Originally Posted by laxsnaogg View Post
I have 11 A&B, as well as 12 A&B for LAX to OGG in a few months. I've been flying HA for years, but am excited to try the EC seating!

Anyone have more pics? Am I the only one that loves the carpet that looks like wood?
I love the carpet actually. It's not supposed to resemble wood, but ancient Hawaiian symbols that reflect the cabin concept "earth, ocean and sky."

Here's a review of the new cabin concept on the 330s, including pictures of each cabin. The headrests now sport the "Extra Comfort" logo instead of "reserved." The new 717 interiors will be of similar design:

http://thedesignair.net/2014/02/21/e...330-interiors/
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Old Mar 20, 15, 1:45 pm
  #57  
 
Join Date: Feb 2014
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Reposted in Thread "Did Hawaiian raise prices for Economy Comfort".

Last edited by Alex909; Mar 20, 15 at 8:01 pm Reason: Re-Posted
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Old May 1, 15, 1:42 pm
  #58  
 
Join Date: Oct 2009
Location: Southern California
Posts: 119
Extra Comfort(able) Seats?

I've read that the main cabin seats are quite uncomfortable-- are the EC seats better? The grandparents are going in August, and both have mild back issues. I'm hoping the seats are better than MC so they will be able to enjoy their flights.
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Old May 1, 15, 2:05 pm
  #59  
 
Join Date: Apr 2010
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Originally Posted by cali-gal View Post
I've read that the main cabin seats are quite uncomfortable-- are the EC seats better? The grandparents are going in August, and both have mild back issues. I'm hoping the seats are better than MC so they will be able to enjoy their flights.
The EC and MC seats are exactly the same (other than the space between them, obviously). That said, I am 6'2, with back problems, and I have never considered the seats uncomfortable. My family and I have flown from the west coast on HA many times on the A330, and its never been an issue for any of us.

I'm surprised to read so many posts about the seats. Personally, I wouldn't let it worry you...
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Old May 4, 15, 2:53 am
  #60  
 
Join Date: Oct 2009
Location: Southern California
Posts: 119
Originally Posted by laxsnaogg View Post
The EC and MC seats are exactly the same (other than the space between them, obviously). That said, I am 6'2, with back problems, and I have never considered the seats uncomfortable. My family and I have flown from the west coast on HA many times on the A330, and its never been an issue for any of us.

I'm surprised to read so many posts about the seats. Personally, I wouldn't let it worry you...
Thank you, that's reassuring.
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