Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Hawaii-Based Airlines
Reload this Page > Hawaiian Airlines Credit Card, not all of my miles posting?

Hawaiian Airlines Credit Card, not all of my miles posting?

Reply

Old Sep 28, 11, 12:01 am
  #1
Thread Starter
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,520
Hawaiian Airlines Credit Card, not all of my miles posting?

So I recently was approved for both the BoH and BoA Hawaiian Airlines credit cards, problem is when I received them they were both branded exactly the same as Bank of America Hawaiian Airlines Visa Signature cards. I wasn't woried because I had confirmed that both would earn the 35k bonus (20k first spend and 15k more after $1k). Well the first statement just closed and only one of the statement's miles posted to my HawaiianMiles account despite the last page of both each statement showing 20,000 promotional miles and then a few more miles from purchases.

Has anyone else had experience with this? I don't want to call up BoA for fear of them telling me I am not eligible for the bonus on both cards; however, not even the non-promotional miles from the second card posted, which seems really odd.
The_Wrath_of_Khan is offline  
Reply With Quote
Old Sep 29, 11, 6:48 pm
  #2
Thread Starter
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,520
Just to report back, no idea why, but the statements closed on the same date. 3 days after the first deposit I received the miles from the second card. Everything is right in the world!
The_Wrath_of_Khan is offline  
Reply With Quote
Old Oct 9, 11, 8:53 pm
  #3
 
Join Date: Jul 2011
Location: Los Angeles
Programs: Delta Kryptonium-Platinum Medallion, Hyatt/Hilton Diamond
Posts: 357
This is good to know. Just got approved for the BOA one and am trying to get a reconsideration on the other one.
AirForceFlyer is offline  
Reply With Quote
Old Oct 12, 11, 11:36 pm
  #4
 
Join Date: Aug 2011
Location: New York
Posts: 117
Originally Posted by AirForceFlyer View Post
This is good to know. Just got approved for the BOA one and am trying to get a reconsideration on the other one.
I applied for both BOH and BOA cards today. Got a pending decision with further review on both. Are you planning to call the number for the reconsideration?
NYmetsfan111 is offline  
Reply With Quote
Old Oct 12, 11, 11:39 pm
  #5
Thread Starter
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,520
Originally Posted by NYmetsfan111 View Post
I applied for both BOH and BOA cards today. Got a pending decision with further review on both. Are you planning to call the number for the reconsideration?
If you applied at the same time make sure you call the reconsideration line as they will assume one app is a duplicate and deactivate it. Tell them you want to split receipts or something to get both cards.

Funny thing is that although I applied for both the BoH and BoA cards when they showed up they were both BoA, so maybe I can try for the BoH card next time.
The_Wrath_of_Khan is offline  
Reply With Quote
Old Oct 13, 11, 3:14 pm
  #6
 
Join Date: Aug 2011
Location: New York
Posts: 117
Originally Posted by keirnna View Post
If you applied at the same time make sure you call the reconsideration line as they will assume one app is a duplicate and deactivate it. Tell them you want to split receipts or something to get both cards.

Funny thing is that although I applied for both the BoH and BoA cards when they showed up they were both BoA, so maybe I can try for the BoH card next time.
I called two different numbers. Switched from declined to approved for the BOH card. Then called the second number and the guy said I was declined for the BOA and there's nothing he can do. He said he can't reopen the case up. He said to wait for the decline letter in the mail and reply to that. Should I just call the first number and speak to a different agent or wait for the mail?
NYmetsfan111 is offline  
Reply With Quote
Old Oct 13, 11, 4:10 pm
  #7
Thread Starter
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,520
Originally Posted by NYmetsfan111 View Post
I called two different numbers. Switched from declined to approved for the BOH card. Then called the second number and the guy said I was declined for the BOA and there's nothing he can do. He said he can't reopen the case up. He said to wait for the decline letter in the mail and reply to that. Should I just call the first number and speak to a different agent or wait for the mail?
That's what I would try. Both card offers are administered by the same company which is not BoA or BoH.
The_Wrath_of_Khan is offline  
Reply With Quote
Old Oct 13, 11, 6:38 pm
  #8
 
Join Date: Aug 2011
Location: New York
Posts: 117
Originally Posted by keirnna View Post
That's what I would try. Both card offers are administered by the same company which is not BoA or BoH.
Try which one? Call again and hope for a different agent or wait?
NYmetsfan111 is offline  
Reply With Quote
Old Oct 13, 11, 6:41 pm
  #9
Thread Starter
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,520
Originally Posted by NYmetsfan111 View Post
Try which one? Call again and hope for a different agent or wait?
Call again. Tell them you need to split receipts.
The_Wrath_of_Khan is offline  
Reply With Quote
Old Oct 15, 11, 1:34 am
  #10
 
Join Date: Aug 2011
Location: New York
Posts: 117
Originally Posted by keirnna View Post
Call again. Tell them you need to split receipts.
Tried it again and same result. Said to just wait for the letter. She didn't know what I meant when I saw to split receipt.
NYmetsfan111 is offline  
Reply With Quote
 


Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump


All times are GMT -6. The time now is 5:28 am.

Home - News - Forum - Hotel Reviews - Glossary - Contact Us - Airport Code Lookup - Terms of Use - Privacy Policy - Cookie Policy - Advertise on FlyerTalk - Archive - Top

This site is owned, operated, and maintained by Flyertalk.com. Copyright 2017 FlyerTalk.com. All rights reserved. Designated trademarks are the property of their respective owners.