Go Back  FlyerTalk Forums > Destinations > Europe > Germany
Reload this Page >

Problem entering German with new UK biometric passport

Problem entering German with new UK biometric passport

Old Jan 27, 18, 8:00 am
  #1  
Original Poster
 
Join Date: Jun 2010
Posts: 2
Problem entering German with new UK biometric passport

I recently acquired a new biometric UK passport.

It works at the ePassport gate at Heathrow. But but it doesn't work when I enter Germany at Düsseldorf airport. Instead, I have to present it to passport control staff who inspect it before allowing me through. I had no such problem with my old passport with which I could use the ePassport gates at both Heathrow and Düsseldorf.

This isn't a serious problem. But does anyone know why this occurs?
Misty Tom is offline  
Old Jan 27, 18, 3:13 pm
  #2  
 
Join Date: Nov 2012
Posts: 3,531
Is it possible, and this is just a wild guess, that Germany's facial recognition doesn't work as well as ours?
AllieKat is offline  
Old Jan 28, 18, 2:33 am
  #3  
:D!
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Sep 2012
Location: Aberdeen, Bella Vista and Croydon
Programs: BA Spire, Hilton *G, A3 Diamond, IHG Silver
Posts: 4,374
I have the same problem in all German airports except FRA. My passport is a few years old though, and (except at FRA) the German border police have a lot of typing to do before they let me through, but they never say what the problem is. This doesn't happen anywhere else, and I successfully enter the UK and all other EU countries using the eGates 95% of the time.
:D! is offline  
Old Jan 28, 18, 11:53 am
  #4  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 37,086
Do you have an entry in the SIS database? It could be a simple reason like you lost a passport or national ID in the past...

https://ec.europa.eu/home-affairs/wh...tion-system_en
oliver2002 is offline  
Old Jan 28, 18, 5:06 pm
  #5  
 
Join Date: Sep 2005
Location: DUS (and somewhere in transit)
Programs: LH SEN, AB PLAT, BA Gold, Hilton Lifetime Diamond, SPG Lifetime Platinum, IHG RA, Hyatt Globalist
Posts: 9,973
probably we start to give the Brits a post-Brexit feeling ;-)
offerendum and flyingfkb like this.
Flying Lawyer is offline  

Thread Tools
Search this Thread