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Problem entering German with new UK biometric passport

Problem entering German with new UK biometric passport

Old Jan 27, 18, 8:00 am
Original Poster
Join Date: Jun 2010
Posts: 2
Problem entering German with new UK biometric passport

I recently acquired a new biometric UK passport.

It works at the ePassport gate at Heathrow. But but it doesn't work when I enter Germany at Düsseldorf airport. Instead, I have to present it to passport control staff who inspect it before allowing me through. I had no such problem with my old passport with which I could use the ePassport gates at both Heathrow and Düsseldorf.

This isn't a serious problem. But does anyone know why this occurs?
Misty Tom is offline  
Old Jan 27, 18, 3:13 pm
Join Date: Nov 2012
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Is it possible, and this is just a wild guess, that Germany's facial recognition doesn't work as well as ours?
AllieKat is offline  
Old Jan 28, 18, 2:33 am
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I have the same problem in all German airports except FRA. My passport is a few years old though, and (except at FRA) the German border police have a lot of typing to do before they let me through, but they never say what the problem is. This doesn't happen anywhere else, and I successfully enter the UK and all other EU countries using the eGates 95% of the time.
:D! is offline  
Old Jan 28, 18, 11:53 am
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Do you have an entry in the SIS database? It could be a simple reason like you lost a passport or national ID in the past...

oliver2002 is offline  
Old Jan 28, 18, 5:06 pm
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probably we start to give the Brits a post-Brexit feeling ;-)
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Flying Lawyer is offline  

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