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Originally Posted by Hatovim Letayis
(Post 17175679)
Maybe it is, maybe it is not - but I am in Germany right now, and not a single establishment will accept my (Visa-issued) debit card!
If you had told us that "it is the Maestro debit card that isd widely accepted" your words might have been that much more credible! |
Originally Posted by Flying Lawyer
(Post 17179589)
No reason for you to shout at him or consider his words to be not credible. We are Germans and for us is EC or Maestro or V-Pay the equivalent for a debit card. Why the heck do you expect that a US Visa debit card works overseas?
The OP is based in the Bailiwick of Jersey which was in Europe (and part of the British Isles) last time I looked on a map. UK banks used to issue Maestro cards. Over the last couple of years they have all switched to Visa debit card - which works fine in the UK (and the Channel Islands!) but causes problems in countries whose debit card systems are entirely Maestro-based. As an aside, I read somewhere recently that Lufthansa charges the same fee for Visa debit cards as they do for Visa credit cards because their system cannot tell the difference. |
Originally Posted by Flying Lawyer
(Post 17173176)
Margins in supermarket business are pretty small. This has nothing to do with customer service orientation. Increase all prices by 2 percent and CC will be accepted. Germany has one of the most competitive supermarket markets.
Funny that a comment like this comes from Switzerland. I wonder why thousands of Swiss come to Konstanz for their weekend shopping - prices in the supermarkets are one of the reasons. The markets in the US etc. are competitive too. In France, Netherlands, Uk, Scandinavia etc. its not aproblem, but in Germany it is. I guess it has to do how people are being "raised". When nobody really accepts those cards, why would anyone bother. Same goes for the very limited opportunities to collect miles and points. To me its still annoying... In regards to shopping in Germany during weekends, none of my Swiss relatives / friends do that. But I can understand that to some its reasonable to do so, as it´s quite expensive in Switzerland. |
This is far from affecting only Americans. Visitors from other parts of Europe have the same problem in Germany. Denmark has a comparable situation, though, with stores often only accepting their beloved Dankort, althogh things have improved in recent years.
For non-EC/Maestro credit/debit-card grocery shopping in Germany, I would suggest going to one of the high-end chains (Edeka, REWE...), rather than the discount places (Lidl, Aldi, Netto...). I know several stores in Hamburg who do accept VISA/MasterCard/Amex. |
Originally Posted by Aviatrix
(Post 17179707)
US???
The OP is based in the Bailiwick of Jersey which was in Europe (and part of the British Isles) last time I looked on a map. |
Originally Posted by SwissCircle
(Post 17179737)
The markets in the US etc. are competitive too. In France, Netherlands, Uk, Scandinavia etc. its not aproblem, but in Germany it is.
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Originally Posted by Will Fly Småland
(Post 17181045)
For non-EC/Maestro credit/debit-card grocery shopping in Germany, I would suggest going to one of the high-end chains (Edeka, REWE...), rather than the discount places (Lidl, Aldi, Netto...). I know several stores in Hamburg who do accept VISA/MasterCard/Amex.
Originally Posted by Flying Lawyer
(Post 17185728)
To what I have read the supermarket market in Germany is one of the most competive globally due to the competition between Aldi, Penny, Lidl and Netto. Margins can be as low as 1 or 2 percent. This is certainly different in other countries and as it has been said, it is different in Germany with chains like Edeka, Rewe, Tengelmann and others.
In the end, just keep asking -even if there is no sign at the door. Except for low-cost supermarket chains or small stores ("Tante-Emma-Laden"), there are more stores around that accept credit cards than it looks like. Using a debit-card system other than Maestro is a different story. However, I cannot expect that German debit-cards will work in any location of this planet - regardless of the company logo on it. |
Originally Posted by Scrooge McDuck
(Post 17185801)
Using a debit-card system other than Maestro is a different story. However, I cannot expect that German debit-cards will work in any location of this planet - regardless of the company logo on it.
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Originally Posted by Scrooge McDuck
(Post 17185801)
However, I cannot expect that German debit-cards will work in any location of this planet - regardless of the company logo on it.
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Originally Posted by Flying Lawyer
(Post 17185720)
My bad. Language and style appeared more to be New Jersey than Jersey, CI so I made that mistake.
Just keep up attitudes like those you have displayed here and your country might just lose the goodwill of a lot of other potential investors. We are Germans and for us is EC or Maestro or V-Pay the equivalent for a debit card. |
I think the situation can probably be summarised like this:
- The German banking system does not recognise Visa as a debit card, only as a credit card. So a Visa debit card can only be used in places that accept credit cards. - Retailers that expect trade from foreign visitors generally accept credit cards - Retailers that cater largely to locals (like grocery stores) generally only accept cards that they can process through the debit card system (i.e., Maestro) because there is insufficient demand for them to get connected to the credit card system. Germans don't expect to use credit cards in supermarkets, and I don't think supermarkets should be expected to make special provisions for the occasional visitor from abroad. |
Originally Posted by Clay_C.
(Post 17166585)
This is the correct answer! When I first arrived, I was shocked that I couldn't use my credit cards at Saturn (the number one consumer electronics shop for most of the country).
Even Ikeas in Denmark accept credit cards. In MUC we stored our bag at left luggage and we tried to use our credit card and the staff there said, 'Don't you have 3 Euros?' We didn't want to waste our cash (we probably need them somewhere) so we insisted on paying with CC and he was mumbling the whole time - 3 Euros paying with credit card. :td: |
Originally Posted by Scrooge McDuck
(Post 17185801)
Using a debit-card system other than Maestro is a different story. However, I cannot expect that German debit-cards will work in any location of this planet - regardless of the company logo on it.
Germans don't expect to use credit cards in supermarkets, and I don't think supermarkets should be expected to make special provisions for the occasional visitor from abroad. Even Ikea in Germany only accept EC card You clearly set your sights too low: the whole point of a credit card that it should be usable all over the world (subject, of course, to currency regulations). The whole point of my OP was to point out the insularity of the German banking system. Subsequent postings have done much to prove my thesis! |
Originally Posted by nacho
(Post 17223943)
Even Ikeas in Denmark accept credit cards. One can only assume that there is something in the German psyche that adores unnecessary bureaucracy and making commercial life as difficult and as frustrating as is humanly possible. |
Originally Posted by Hatovim Letayis
(Post 17224527)
One can only assume that there is something in the German psyche that adores unnecessary bureaucracy and making commercial life as difficult and as frustrating as is humanly possible.
Those that depend on tourists accept credit cards. Tourists who venture off the tourist trail (which in itself is quite laudable) just have to accept that they have to do what the locals do. I spend about a third of my time in Germany. Not being able to use my UK credit (or Visa debit) cards does not bother me one little bit. As the saying goes.. "When in Rome do as the Romans" (And when In Germany do as the Germans). I choose to be here. I choose to shop at Supermarkets and Mediamarkt and Saturn. Why should I grumble about something that the locals seem to be entirely happy with? And I certainly disagree with the notion that having to use cash (or a Maestro card) is somehow more bureaucratic than using a credit card. |
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