MLIFE Extentsion of Points and Express Comps
 

The health and safety of our guests, employees and communities in which we operate continue to be our top priority. This has consumed 100% of our focus over the last several days as the uncertainty and impact of the COVID-19 Pandemic has been felt by our nation, our industry, our employees and each of us individually. We remain resolute to continuing to live up to this standard and will emerge stronger, ready to provide our employees vibrant places to work; and you, our most loyal guests, with the unique entertainment experiences you’ve come to love from your favorite MGM Resorts Destinations and M life® Rewards.We also realize that during these times, many of you are wondering about how the temporary closure of our properties will impact your ability to enjoy the benefits, recognition, service and offers you enjoy as an M life Rewards member.

We are committed to taking the necessary actions to ensure your loyalty to M life Rewards and MGM Resorts International is stronger than ever, and below are a few of the steps we are taking to make that happen:

M life Rewards Program Updates

Points and Express Comps™

We don’t want you to miss out on redeeming any Points or Express Comps that may expire during the closures. As a result, we have suspended Point and Express Comp expirations through September 30, 2020.

Tier Status and Tier Credits

We are committed to helping you achieve your M life Rewards Tier Status and will be adjusting our 2020 program. Given how quickly the current COVID-19 situation is changing, and our first priority being the safety and health of our guests and employees, we are not prepared to make any specific announcements at this time. Be assured though, we will share details as soon as they are finalized.

Offers, Promotions, Events, Entertainment

Certain M life Rewards offers like promotions, events and entertainment, will expire or be cancelled during the time we are closed. We are working on rescheduling these and other offers and will communicate new dates to you soon. For FREEPLAY®, FreeBet, SLOT DOLLARS®, gifts and other offers valid during the closure, please know that we are building exciting new offers for you to enjoy once we reopen. Be on the lookout for these in the coming days in your mailbox and inbox.

Although this is LOW on my list of intentional thoughts, when the closures began, I immediately thought extensions should be put in place. Cosmo also sent an email out today surrounding Identity points. Honestly, if you want people coming back after mandatory cold turkey, secure points, status, and comp dollars through 2021. We might not be clear out of this until the summer, at the latest, and that's gonna hurt AC and Vegas