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Caesar's Rewards: 2019 Complimentary Diamond Stay at Atlantis Bahamas Benefit

Caesar's Rewards: 2019 Complimentary Diamond Stay at Atlantis Bahamas Benefit

Old Feb 14, 19, 12:16 pm
  #1  
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Join Date: Aug 2013
Location: SNA
Programs: AA gold, DL Gold, HHonors Diamond, Hyatt Explorist, IHG Plat
Posts: 311
Caesar's Rewards: 2019 Complimentary Diamond Stay at Atlantis Bahamas Benefit

Did they add a provision for a gambling requirement? Curious as to what happens if you go to Atlantis under this offer and do not gamble. Any thoughts or experiences?

The Caesar's Reward site says If you accept this offer and do not show any rated casino play, the Atlantis may charge you for some or all of your upfront complimentaries including rooms, food & drink, limos, etc.
PilgrimsProgress is offline  
Old Feb 18, 19, 10:36 pm
  #2  
 
Join Date: Jul 2008
Location: TPE LAS LHR
Programs: BA Meltdown Gold, OZ♦+ (flying BR/UA), WoH♦, HH♦. Gaming: Mlife Noir, TR7*
Posts: 4,813
I've heard way too many stories of Atlantis reneging on comp offers, even when the people involved actually gambled, to ever consider going anywhere close to that place.
gengar is offline  
Old Feb 20, 19, 1:09 pm
  #3  
 
Join Date: Oct 2006
Location: PHL, AVP, ABE
Programs: Marriott Plat, Wyndham Diamond, Hilton Gold, Hyatt Explorist, Hertz Gold, Caesars Diam, mLife Gold
Posts: 258
I did this offer as a TR Diamond several years ago and asked a player's club representative -- the play requirement was 4 hrs/day with an average bet of $25 for table games, not sure about slots. So it was pretty manageable, especially since we didn't have kids yet.
nottooshabby is offline  
Old Feb 20, 19, 5:03 pm
  #4  
 
Join Date: Aug 2018
Programs: Chase UR, HHonors, SPG/Marriott, Total Rewards
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I just called as I'm trying to book a trip. They said I was on the list, FWIW.
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Old Feb 20, 19, 5:36 pm
  #5  
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Join Date: Aug 2013
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Originally Posted by flyingsna View Post
I just called as I'm trying to book a trip. They said I was on the list, FWIW.
caesars sends its elite list to atlantis.

Be sure to read the fine print ... Customers receiving room reservations at a special casino rate must record 4 hours of rated play over the duration of their stay. If 4 hours of play is not generated, the special casino rate will be changed to the Casino promotional rate. The nightly promotional rates are: The Beach/The Coral $200, The Royal $300 and The Cove/The Reef $450. Additional room taxes and fees apply.

Last edited by PilgrimsProgress; Feb 20, 19 at 6:06 pm
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Old Mar 1, 19, 10:54 am
  #6  
 
Join Date: Jul 2014
Posts: 27
Anyone know if that fine print was recently included for 2019? My co-worker took advantage of the 4 nights at the royal under the 2018 program back in early January and he told me he walked through the casino only to get the marina village... never played.

I'm thinking of taking advantage of this for Jan 2020 but this thread has me concerned seeing i have no intention of gambling.

Thanks!
rsoares28 is offline  
Old Mar 5, 19, 8:56 pm
  #7  
 
Join Date: Aug 2012
Location: Dreamland
Posts: 681
4 hrs for the trip or per day... conflicting reports.
levilevi is online now  
Old Mar 6, 19, 3:21 pm
  #8  
 
Join Date: Jan 2015
Location: Toronto, Canada
Programs: AP
Posts: 18
I called today and it's 4 hours of play for the duration.
andrees71 is offline  
Old Mar 6, 19, 8:52 pm
  #9  
 
Join Date: Jul 2008
Location: TPE LAS LHR
Programs: BA Meltdown Gold, OZ♦+ (flying BR/UA), WoH♦, HH♦. Gaming: Mlife Noir, TR7*
Posts: 4,813
Originally Posted by andrees71 View Post
I called today and it's 4 hours of play for the duration.
I would make sure to get this in writing.
gengar is offline  
Old Mar 7, 19, 12:32 pm
  #10  
 
Join Date: Aug 2011
Location: JFK/LGA/EWR
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What does 4 hours of play even mean? Do you have to ask the pit how long you played at each session and will they give you that in writing? Is there a minimum bet required (ie 4 hours of play at $25+)? What if you play slots?
sbjnyc is offline  
Old Mar 8, 19, 7:54 am
  #11  
 
Join Date: Dec 2010
Posts: 90
I was considering trying out the offer as a diamond member but certainly won't be doing it if a minimum play is required. Atlantis is not really somewhere I want to gamble. I've heard that the table games are expensive and the slots are really tight. I've been in the casino before and it looks nice with the fancy decor and art but the atmosphere just isn't appealing. When I was there previously the casino was dead with only a handful of people playing.
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Old Mar 11, 19, 7:51 am
  #12  
 
Join Date: Aug 2012
Location: Dreamland
Posts: 681
Its funny... I was 50/50 about taking this offer up... was OK with paying the resort F&B prices, etc.. and likely would have gambled anyway, but to have that "pressure" hanging over.... maybe swung me out of going.
levilevi is online now  
Old Apr 26, 19, 10:40 am
  #13  
 
Join Date: Jun 2013
Location: RDU
Posts: 683
Are there specific instances where this clause has actually been activated?
Gunner14 is offline  
Old May 23, 19, 1:57 pm
  #14  
 
Join Date: Jul 2018
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Originally Posted by Gunner14 View Post
Are there specific instances where this clause has actually been activated?
Someone did leave a comment on the updated 2019 Doctor of Credit article about Atlantis. They said "Yes they enforce it, just stayed". I did the promotional stay last August (the T&C changed in the email they sent out last year vs. this year). Last year the email did mention having to play to your rating or you could be charged. That is pretty vague. I did play, not a lot. But I played (and not just the freeplay they give you). Certainly didn't play up to my rating (TR's Diamond). At any rate, I was never charged anything at check-out. It appears now both on the Caesars website AND the email Atlantis sends you, they are updating the terms to be more forceful - although haven't had a lot of reports since February 1, 2019 to back them up (some people went in January that said it was no problem, but that would've been before the new Caesars offer started).

I'm mostly interested in how they gauge play and if you can follow along to get a copy of it. Is it from the moment you insert your players card at a slot machine? What if you're playing tables? Or is it from the moment your first bet is placed/button is pushed? The email confirmation for 2019 does not state anything about a minimum bet. It does talk about how you "must record 4 hours of rated play over the duration of their stay" (the 2018 email did not talk about four hours, it was more vague). the key word "rated" is where things are still a little vague for the new terms. It's possible they were just updating their terms and conditions, or perhaps they are just inserting this to have something to fall back on if/when they decide a guest came just for the freebie and never stepped foot in the casino. Who knows how strict the four hours will actually be, or how to even hit it.
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Old May 23, 19, 2:37 pm
  #15  
 
Join Date: Aug 2011
Location: JFK/LGA/EWR
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Some casinos don't rate you unless you play above a certain threshold, say $25/hand blackjack, which could be above the posted minimum. The only way to know for sure is to ask and get a response by email. Then at the casino check with the floor to make sure you're being rated. You might want to tell them your dilemma - they probably get that a lot.
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