Why Does Anyone Play at CET?

Old Mar 24, 16, 10:31 pm
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Why Does Anyone Play at CET?

I really hate CET. They are so cheap, and so chinsy with their comps. There is no personal service, and they treat every customer like a number. I am a mid- to high stakes table games player. This last trip my avg bet was about $800 for 3 hours. My suite that was comped (but not really cause they have these ridiculous resort fees) was nice. I called in the middle of the night and said can I have 4 bottles of water, the operator said she could only send two. I said okay two is fine.

It was March Madness weekend and they refused to valet my car because it was full. Even though I am a hosted guest and play high, and have platinum status. The next day I got a slice of pizza and asked for a cup for water. The nice employee behind the desk said she'd have to charge me $1 for the cup.

All these incidents just epitomize CET and how cheap they are. Not to mention how cheap their table games are. I have never seen so many 6:5 blackjack tables. I hate playing at their properties and I hate giving them any of my action. MGM treats their players so much better, their properties (Bellagio, Mandalay Bay, Aria) are so much nicer, and they have better games.

So I ask, why does anyone play at CET?
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Old Mar 25, 16, 7:45 am
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CET generally isn't kind to table players. I play at CET because diamond status is relatively easy to achieve (at least with non-table play). Diamond would have avoided your issues with valet and resort fees. On the other hand, as a low-ish VP player ($15-$25/hand) I don't get comped suites, so it's rather ironic you can get a comped suite but aren't able to park.

The other thing I like about CET is their large network of casinos. Mlife doesn't hold a candle to CET here. Over the past few years I've visited CET casinos in Vegas, Tahoe, Biloxi, Cleveland, Hammond, Joliet, Cherokee, Laughlin and I foresee Atlantic City and New Orleans in the future.
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Old Mar 25, 16, 12:19 pm
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Originally Posted by mudpuppy View Post
CET generally isn't kind to table players. I play at CET because diamond status is relatively easy to achieve (at least with non-table play). Diamond would have avoided your issues with valet and resort fees. On the other hand, as a low-ish VP player ($15-$25/hand) I don't get comped suites, so it's rather ironic you can get a comped suite but aren't able to park.

The other thing I like about CET is their large network of casinos. Mlife doesn't hold a candle to CET here. Over the past few years I've visited CET casinos in Vegas, Tahoe, Biloxi, Cleveland, Hammond, Joliet, Cherokee, Laughlin and I foresee Atlantic City and New Orleans in the future.
Basically this.

I moved from Mlife/CET and I play at Venetian/Palazzo now though personally.
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Old Mar 26, 16, 2:43 pm
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Why Does Anyone Play at CET?

At $800 per hand, you should be getting anything want. I'd think you'd have better experiences, but maybe best to stick with Mlife. I just don't like their offers/website, but I'm only a low diamond lev cet guy and gold with Mlife.
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Old Mar 28, 16, 11:13 pm
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Did you lose quickly or something? At your betting level you should have gotten much better service and be diamond after daily tier credit bonuses depending on how many days you played, so that most of your complaints go away (and the little charges get comped off as well). I play at CET for the personalized service from my host and the freeplay offers (I also play at MLife casinos but they don't give table players freeplay).

That 2 water thing sounds crazy and I will also note that I get free cups for water at the pizza place at Caesars - not sure if that is the one you are talking about - maybe the lady wasn't so nice.
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Old Mar 28, 16, 11:19 pm
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Originally Posted by Rookie3 View Post
Did you lose quickly or something? At your betting level you should have gotten much better service and be diamond after daily tier credit bonuses depending on how many days you played, so that most of your complaints go away (and the little charges get comped off as well). I play at CET for the personalized service from my host and the freeplay offers (I also play at MLife casinos but they don't give table players freeplay).

That 2 water thing sounds crazy and I will also note that I get free cups for water at the pizza place at Caesars - not sure if that is the one you are talking about - maybe the lady wasn't so nice.
I lost 10k a trip ago, won 15k this last trip. And no, it's not like I just play 2 hands of 5k and leave. I put in 4 hours last trip for a one night stay at a high average bet. My next trip I'm in a regular room. The host I have assigned to me says the best she can do for me is two regular rooms cause I have a party of 4 and wanted a suite.

At my level of play I should at least be getting a suite, if not a two bedroom suite. I think I need a new host. Does anyone have a good CET host in Vegas?
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Old Mar 29, 16, 2:38 am
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Originally Posted by Edgerfly View Post
I lost 10k a trip ago, won 15k this last trip. And no, it's not like I just play 2 hands of 5k and leave. I put in 4 hours last trip for a one night stay at a high average bet. My next trip I'm in a regular room. The host I have assigned to me says the best she can do for me is two regular rooms cause I have a party of 4 and wanted a suite.

At my level of play I should at least be getting a suite, if not a two bedroom suite. I think I need a new host. Does anyone have a good CET host in Vegas?
Have you considered a good NCM host? (National Casino Marketing) They are independent and rep all the CZR properties nationwide (and usually one or two other companies). The NCM local-support host team is pretty decent. (re : Vegas markets)

I can give a recommendation if you need. I "always" get a suite, if I request one. Even NYE. But, I tend to not target Caesars.
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Old Mar 29, 16, 5:58 am
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Originally Posted by csyoung49 View Post
Basically this.

I moved from Mlife/CET and I play at Venetian/Palazzo now though personally.
But (as #2 noted), CET is great if you also play outside LV.
Via a recent offer (and info from my slot host), Borgata in AC will again be linked with Mlife.
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Old Mar 30, 16, 6:57 pm
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CET can be a net positive if you play the right games in the right places at the right times. The biggest advantage I've found with them is the ability to get comped rooms all over America, including places I've never been to. Log in to your account and try to book a room. Depending on your play, these are often free Sunday to Thursday and occasionally on the weekend even without an offer. That is CET's main benefit. I'm a low Diamond and have kept that up by playing in places that are not Vegas, where they have made it nearly impossible to earn enough Tier Credits. Some other markets, however, still allow for $10 per tier credit on VP with daily bonuses on full pay game. They are getting harder to find though. Atlantic City/Philly Diamond Lounges have hot food most of the day, unlike most other properties and is an added benefit. Even LV has hot food a couple of hours a day although to a much smaller extent.

Beyond that, there are many better options in Vegas and if that is your main place to play, but if you want to be able to visit places like New Orleans, Biloxi, Tunica, Bossier City, San Diego, Atlantic City, Chicagoland, Windsor, Phoenix, Reno, and the rest of their places with hotels, it can be worth it to maintain Diamond with CET.
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Old Apr 3, 16, 11:23 am
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Originally Posted by Edgerfly View Post
I really hate CET. They are so cheap, and so chinsy with their comps. There is no personal service, and they treat every customer like a number. I am a mid- to high stakes table games player. This last trip my avg bet was about $800 for 3 hours. My suite that was comped (but not really cause they have these ridiculous resort fees) was nice. I called in the middle of the night and said can I have 4 bottles of water, the operator said she could only send two. I said okay two is fine.
What type of personal service are you looking for?

At $800 avg bet for 3 hours your theo for BJ would be something like:
  • $800 avg bet x 70 decisions/hr x 3 hrs x .006 house adv = $1008
Assuming that they return 40% of theo as comps, which I think is higher than what you would get, you are looking at ~$400 in comps from that session.

Originally Posted by Edgerfly View Post
It was March Madness weekend and they refused to valet my car because it was full. Even though I am a hosted guest and play high, and have platinum status. The next day I got a slice of pizza and asked for a cup for water. The nice employee behind the desk said she'd have to charge me $1 for the cup.
The treatment at the pizza shop is in poor form, but what can valet do if the lot is full during a high occupancy weekend?

Originally Posted by Edgerfly View Post
All these incidents just epitomize CET and how cheap they are. Not to mention how cheap their table games are. I have never seen so many 6:5 blackjack tables. I hate playing at their properties and I hate giving them any of my action. MGM treats their players so much better, their properties (Bellagio, Mandalay Bay, Aria) are so much nicer, and they have better games.
This shouldn't affect you as a higher stakes player. I haven't seen 6:5 surface in the high limit rooms, yet. This is a trend all over LV and is not specific to CET. For example, all 3:2 tables that I've seen at Venetian/Palazzo require a $50 minimum per hand.

It might be helpful to describe what you are looking to get from your gambling experience. Then you can choose a player's club that more closely aligns with your needs.
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Old Apr 5, 16, 6:14 am
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Originally Posted by animalj7 View Post
What type of personal service are you looking for?

At $800 avg bet for 3 hours your theo for BJ would be something like:
  • $800 avg bet x 70 decisions/hr x 3 hrs x .006 house adv = $1008
Assuming that they return 40% of theo as comps, which I think is higher than what you would get, you are looking at ~$400 in comps from that session.



The treatment at the pizza shop is in poor form, but what can valet do if the lot is full during a high occupancy weekend?



This shouldn't affect you as a higher stakes player. I haven't seen 6:5 surface in the high limit rooms, yet. This is a trend all over LV and is not specific to CET. For example, all 3:2 tables that I've seen at Venetian/Palazzo require a $50 minimum per hand.

It might be helpful to describe what you are looking to get from your gambling experience. Then you can choose a player's club that more closely aligns with your needs.
That was one session I was referring to. I didn't just play 3 hours for a long stay. Believe me I know all about theo, avg bet, time played, etc etc etc. I've been in this comp game for 5 years gambling at high stakes. I don't think it's too much to ask at the very least for a suite at the level of play I do. The host I have at CET is absurd to only offer me a regular room at the level of play I put in. In one session I haven't mentioned I was playing 3 hands of $1,000. I'm not trying to sound like an entitled jerk, but I am really being mistreated by CET and the host I currently have. In any event I got a host to work it out.

I'll probably end up switching to MGM anyway for the service is more personal. I just don't understand why CET treats everyone like a number IMHO. As far as the 6:5, I was referring to their main floor games. They are absolutely the most casino chain in to offer 6:5 BJ games in Vegas, thats for sure, and that's why I was saying it was the epitome of their business model- nickel and dime the customer as much as possible.
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Old Apr 5, 16, 6:42 pm
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Originally Posted by Edgerfly View Post
I lost 10k a trip ago, won 15k this last trip. And no, it's not like I just play 2 hands of 5k and leave. I put in 4 hours last trip for a one night stay at a high average bet. My next trip I'm in a regular room. The host I have assigned to me says the best she can do for me is two regular rooms cause I have a party of 4 and wanted a suite.

At my level of play I should at least be getting a suite, if not a two bedroom suite. I think I need a new host. Does anyone have a good CET host in Vegas?
Fire your host.

Have done that several times in LAS (once at HET and once at MGM properties) and once at Rivers in Chicago. We just didn't gel. Much happier with my new ones.
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Old Apr 6, 16, 12:00 am
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Whats HET? Also I agree, firing a host who is not good is the way to go. I've done it before as well.

The problem has always been finding the right host. Not all hosts are created equal, and believe me in my long career of comps and theo, Ive come to the realization that not all hosts are created equal.

Some hosts will go above and beyond for you. Some hosts are complacent and lazy. Some hosts are flat out liars and act like cheap car salesman. Like everything in life, there are good and bad. It's all about finding that right host who will go the extra mile to get you want you want either by making a call, or help pull off what you need someway, somehow. I've had some very interesting experiences over the years. At this point I can usually tell when a host is good, or when he's low comping me. Whatever the case may be.

Last edited by Edgerfly; Apr 6, 16 at 1:38 am
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Old Apr 7, 16, 9:11 pm
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Originally Posted by Edgerfly View Post
Whats HET? Also I agree, firing a host who is not good is the way to go. I've done it before as well.
HET is the NYSE ticker symbol for Harrah's Entertainment before the name was changed to Caesars Entertainment.

(I live in Chicago and still call the Willis tower the Sear's Tower - old habits die hard.)
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Old Apr 8, 16, 2:57 pm
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Originally Posted by iluv2fly View Post
HET is the NYSE ticker symbol for Harrah's Entertainment before the name was changed to Caesars Entertainment.

(I live in Chicago and still call the Willis tower the Sear's Tower - old habits die hard.)
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