Change of Aircraft Type - Stretch Seating?
 

Hello,
I have a flight tomorrow that is scheduled to be an A321neo, with applicable seatmap in the check-in screen. I have stretch seating as a 20k benefit. However, noticed the tail assigned/filed for these two flights is a standard A321ceo which has obviously different exit rows/stretch seats (Except for 1-3). It looks like it got reassigned today due to an out of service aircraft and a swap.

Anybody ever experienced a change of gauge with Frontier and how they handle seats that may change? The issue is that the same seats exist for the most part, but would no longer be stretch/exit row. Somehow I doubt that they take this into consideration and move people around... Especially not if left to the airport staff's devices (the vendor - G2 - at my home airport has agents who are okay but profoundly horrible supervisors/managers. Being told recently "who cares" in response to stating I'm an elite as to why I came up when her agent called for boarding of elites was worth a $150 voucher good for $4 in airfare).

I had that happen to me, and the short answer is: someone else enjoyed my stretch seat.

I had some time before the flight, so I pleaded my case to Frontier customer assistance in Denver, a gate agent, and a flight attendant - all blamed others and said there's nothing they can do.

I accept annoyances like this as part of the price of flying Frontier.

That turned out to be my experience. I was able to get them to un-check me though, so I went on the app and checked in again and as an Elite selected a different Stretch seat (though when checked in the first time, it wouldn't let me change to another Stretch seat without wanting money). So I was thankfully able to solve it.

Now back to fighting with Frontier over a schedule change where Frontier has my returning flight leaving before my departing flight and tells me that it isn't in their policy to do anything to fix it.

"I went on the app and checked in again and as an Elite selected a different Stretch seat"

Good idea. However, my flight was completely full, so I couldn't do that even if I had thought of it.

They changed it so late I had no idea I wasn't exit anymore. Even worse I had some woman with her 2 kids assigned to 3 random seats crying, almost screaming, at me saying please let me sit in my seat and have me sit in a middle. F that, the kids were like 12-14, they could manage being apart an hour but I had to listen to that lady the entire flight.

God I hate Frontier now.
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