Elite status completely erased (from 50K down to just regular member)...any1 else?
Apr 28, 2020, 2:03 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,151
Elite status completely erased (from 50K down to just regular member)...any1 else?
So I get on my account for the first time in a while (because of the virus) and am surprised to see my 50K elite status completely gone, changed to general member. Also no account history for the 30 days, 90 days and a year visible. I requalified fully on flights in calendar year 2019 (including the early December 3X promo, but I already had elite status requalified on miles by that time). The December flights put it over the top for 50K, which showed into mid-February.
Looks like a real computer glitch. Has this happened to anyone else? I sent a message to customer service but the last time I had a problem along these lines they weren't so helpful.
Looks like a real computer glitch. Has this happened to anyone else? I sent a message to customer service but the last time I had a problem along these lines they weren't so helpful.
May 9, 2020, 7:19 am
#4
Join Date: Nov 2008
Location: Los Angeles
Programs: AS MVP 100K, F9 dirt Hilton damond, Choice Gold, Former DL Plat, UA 1K
Posts: 366
After Frontier demanded I renew Discount Den after 11 months and not 12, (and I ended up paying them under their demand), they disabled my whole DD and Elite account because i dared to compain!