Cancel Now and Receive Up to $50 in Vouchers
#1
Original Poster
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
Cancel Now and Receive Up to $50 in Vouchers
Frontier just sent me an email for a flight I booked in May offering a credit to be used towards a future flight + $50 in vouchers. As strange as that sounds what is more puzzling is that they are now selling tickets for this flight for significantly less than I paid. So I could get a total of $160 in vouchers then rebook for $50.
Why would they do this?
Why would they do this?
#3
Join Date: Apr 2006
Location: St. Louis, MO
Programs: AA EXP, 1MM; HH Gold; IHG Platinum
Posts: 148
Like all airlines, they're in a cash crunch right now. Before they push through a schedule change which will cancel a lot of flights and make passengers' reservations subject to refund, they'd rather give you future credit (which you may not wind up using) and hold on the money you've already paid.
Not worth it for me given their limited nonstops out of STL, their ridiculous connections, and the potential that I'll lose the credit if they go under. I'd rather take the sure thing of a refund or be able to dispute the credit card transaction if they go under.
Not worth it for me given their limited nonstops out of STL, their ridiculous connections, and the potential that I'll lose the credit if they go under. I'd rather take the sure thing of a refund or be able to dispute the credit card transaction if they go under.
#4
Join Date: Jan 2005
Location: Cleveland, OH
Programs: hoarding miles
Posts: 1,561
Like all airlines, they're in a cash crunch right now. Before they push through a schedule change which will cancel a lot of flights and make passengers' reservations subject to refund, they'd rather give you future credit (which you may not wind up using) and hold on the money you've already paid.
Not worth it for me given their limited nonstops out of STL, their ridiculous connections, and the potential that I'll lose the credit if they go under. I'd rather take the sure thing of a refund or be able to dispute the credit card transaction if they go under.
Not worth it for me given their limited nonstops out of STL, their ridiculous connections, and the potential that I'll lose the credit if they go under. I'd rather take the sure thing of a refund or be able to dispute the credit card transaction if they go under.
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If F9 goes under, those credits and vouchers won't be worth the paper they were printed on (if they were printed). F9 is desperate for cash and is essentially offering you a premium, knowing that it will likely cancel the flight and be forced to pay a refund.
Don't be fooled by the shiny object.
Don't be fooled by the shiny object.
#6
Join Date: Apr 2010
Posts: 251
What is strange is that, if I'm understanding this correctly, the $50 voucher can be used up to December 31 for any flight (even post December 31). But I believe the original flight credit is still subject to the 90 day rebooking policy. Is that how everyone else understands it?
#7
Join Date: Jan 2005
Location: Cleveland, OH
Programs: hoarding miles
Posts: 1,561
What is strange is that, if I'm understanding this correctly, the $50 voucher can be used up to December 31 for any flight (even post December 31). But I believe the original flight credit is still subject to the 90 day rebooking policy. Is that how everyone else understands it?
#8
Original Poster
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
But I can cancel and use the $50 voucher to rebook my flight which is currently less than that. So no risk to me right?
As a numbers guy I agree this is scary.
As a numbers guy I agree this is scary.
#9
Join Date: May 2004
Location: HYI/AUS/SAT originally TTN/EWR/PHL
Programs: Southwest Rapid Rewards, Jetblue TrueBlue, American Advantage
Posts: 1,190
the only thing i would say is that if you use a voucher and they cancel, they might give you a hard time about doing a cash refund as they will claim the original form of payment was a voucher and that the flight has been refunded to the original form of payment. Sounds like however that the flight is so cheap now that it might be worth it to risk it.
#10
Join Date: Apr 2006
Location: St. Louis, MO
Programs: AA EXP, 1MM; HH Gold; IHG Platinum
Posts: 148
the only thing i would say is that if you use a voucher and they cancel, they might give you a hard time about doing a cash refund as they will claim the original form of payment was a voucher and that the flight has been refunded to the original form of payment. Sounds like however that the flight is so cheap now that it might be worth it to risk it.
#12
Original Poster
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
I took the credit as well. The credit is $113 and the flight would cost me $36 if I rebook today.
Do I have to use the credit shell for a flight within the next 90 days or just use it in the next 90 days for any flight on the schedule?
Do I have to use the credit shell for a flight within the next 90 days or just use it in the next 90 days for any flight on the schedule?
#14
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,151
In times like these, cash is king. Buying using a credit card should be a no brainer, and Frontier is trying to get people to book for summer at cheaper prices with the change policy as a kind of assurance.
Not to get too Omni/PR, but Frontier is an example of a company that would be helped greatly by a "shock treatment" approach to containing the virus, i.e. near-complete shutdown with 20-30 day lockdown of the kind that Bill Ackman has been advocating. Ackman's argument is that a short, sharp shock would be preferable to a lesser measures for a longer period and would cause less economic damage, espcially to small and midsize companies. In Frontier's case the "light at the end of the tunnel" factor is really important. Will we still have a summer season or will this thing still be much like it is?
Not to get too Omni/PR, but Frontier is an example of a company that would be helped greatly by a "shock treatment" approach to containing the virus, i.e. near-complete shutdown with 20-30 day lockdown of the kind that Bill Ackman has been advocating. Ackman's argument is that a short, sharp shock would be preferable to a lesser measures for a longer period and would cause less economic damage, espcially to small and midsize companies. In Frontier's case the "light at the end of the tunnel" factor is really important. Will we still have a summer season or will this thing still be much like it is?
#15
Original Poster
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528