How can I avoid renewing Discount Den?

Old Aug 16, 19, 4:10 am
  #1  
Original Poster
 
Join Date: Jan 2009
Posts: 1,537
How can I avoid renewing Discount Den?

Hi -

I will not be able to fly Frontier for awhile. My Discount Den renewal is coming up so I won't need it. I am trying to find somewhere on the website to opt-out of it but can't find it.

Any help from FT to point me in the right direction? Thanks in advance.
Orwaid is offline  
Old Aug 16, 19, 11:22 am
  #2  
 
Join Date: Jul 2013
Posts: 504
There are instructions on cancelling in the terms and conditions: https://www.flyfrontier.com/deals/di...s/?mobile=true

I was able to cancel online. It will stay active until it expires even if you cancel early.
maskedmesothorium is offline  
Old Aug 16, 19, 2:57 pm
  #3  
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Join Date: Jan 2009
Posts: 1,537
Hi -

Thanks for responding. I saw the T&Cs you highlighted, but I could not find an "Unsubscribe" button or any link of any kind on the home page or on the MyFrontier page.

And I still can't.

Last edited by Orwaid; Aug 20, 19 at 2:43 am
Orwaid is offline  
Old Aug 19, 19, 10:21 am
  #4  
 
Join Date: Jun 2016
Posts: 117
Originally Posted by Orwaid View Post
Hik -

Thanks for responding. I saw the T&Cs you highlighted, but I could not find an "Unsubscribe" button or any link of any kind on the f( home page or on the MyFrontier page.

And I still can't.
You could also remove your payment method from your profile and it won't renew.
lidosjawn is offline  
Old Aug 26, 19, 9:56 pm
  #5  
 
Join Date: Aug 2019
Posts: 2
In the past I have easily cancelled online but this time when I went to cancel a few days before renewal it showed I was no longer a Discount Den member. There was even an option to sign up again. I thought it was strange because I had written myself a note to cancel on this day but chalked it up to their terrible website. I also deleted all forms of payment from my wallet. Well guess what - today I see the charge pending on my credit card and when I log in it shows me as a member again. Pretty sneaky.
mellycurt is offline  

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