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-   -   Frontier Web Site Problem (https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/1863589-frontier-web-site-problem.html)

kam Aug 27, 2017 6:06 pm
Frontier Web Site Problem
 
I tried to book two tickets CLE to SAN and could not complete the transaction. I kept getting kicked out. I called Frontier Customer Service and was told that they have problems with customers using the browser MS Edge. My pc is brand new and WIN 10 comes with MS Edge. The rep completed the transaction for me. I assumed it was a temporary problem of theirs. Today, I am trying to purchase two tickets CLE to PHX and I am having the same problem. Am I the only one who cannot book online with Frontier because I have an up-to-date browser? Any suggestions?

klanfa Aug 27, 2017 7:38 pm
Originally Posted by kam (Post 28743446)
I tried to book two tickets CLE to SAN and could not complete the transaction. I kept getting kicked out. I called Frontier Customer Service and was told that they have problems with customers using the browser MS Edge. My pc is brand new and WIN 10 comes with MS Edge. The rep completed the transaction for me. I assumed it was a temporary problem of theirs. Today, I am trying to purchase two tickets CLE to PHX and I am having the same problem. Am I the only one who cannot book online with Frontier because I have an up-to-date browser? Any suggestions?
Just use Chrome/Firefox/Safari instead of Edge?

kam Aug 28, 2017 9:52 am
Originally Posted by klanfa (Post 28743706)
Just use Chrome/Firefox/Safari instead of Edge?
When I tried to load Firefox up came a box indicating that EDGE is the browser to use with MS 10. I am not real techie. I guess I will load another browser so I can accommodate Frontier.

klanfa Aug 28, 2017 10:55 am
Originally Posted by kam (Post 28745788)
When I tried to load Firefox up came a box indicating that EDGE is the browser to use with MS 10. I am not real techie. I guess I will load another browser so I can accommodate Frontier.
That's MS advertising/pushing their own browser (Edge). :) I use Firefox (and have used Chrome) on Win 10 and had no issues whatsoever.

Crayon16 Sep 15, 2017 1:16 am
Originally Posted by kam (Post 28743446)
I tried to book two tickets CLE to SAN and could not complete the transaction. I kept getting kicked out. I called Frontier Customer Service and was told that they have problems with customers using the browser MS Edge. My pc is brand new and WIN 10 comes with MS Edge. The rep completed the transaction for me. I assumed it was a temporary problem of theirs. Today, I am trying to purchase two tickets CLE to PHX and I am having the same problem. Am I the only one who cannot book online with Frontier because I have an up-to-date browser? Any suggestions?
Using latest version of Firefox and I get all the way to entering my credit card info to purchase only to get the dreaded "500..Internal Server Error"... So frustrating :td::confused:


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