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-   -   Why no TSA Pre-Check for Frontier? (https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/1580844-why-no-tsa-pre-check-frontier.html)

khoward May 28, 2014 11:42 am

Why no TSA Pre-Check for Frontier?
 
Every other US airline seems to work with TSA but Frontier. :confused:

Anyone know why? Even if you have the Pre-Check feature enabled and have a Known Traveler Number, Frontier doesn't want to spit it out on their boarding passes.

It's becoming an big irritant to see other airline travelers use the Pre-Check Lane at security. Even though I've paid my $85 and have Pre-Check for any other US airline that I fly, it's not active with F9.

Grrrr.... this is making me rethink getting Summit status again when I only need a couple more trips to do it for all of 2015. Pre-Check is awesome if you haven't tried it.

Someone give me some hope that Frontier is introducing it soon???

MileHighColorado May 28, 2014 1:25 pm

pre Frontier Facebook page

--Frontier Airlines Hi Taryn, We are investigating the cost and software updates necessary to participate. I'm sorry for the inconvenience. ^Co
May 22 at 6:51pm ·

AA_EXP09 May 28, 2014 4:49 pm


Originally Posted by khoward (Post 22939117)
Every other US airline seems to work with TSA but Frontier. :confused:

Anyone know why? Even if you have the Pre-Check feature enabled and have a Known Traveler Number, Frontier doesn't want to spit it out on their boarding passes.

It's becoming an big irritant to see other airline travelers use the Pre-Check Lane at security. Even though I've paid my $85 and have Pre-Check for any other US airline that I fly, it's not active with F9.

Grrrr.... this is making me rethink getting Summit status again when I only need a couple more trips to do it for all of 2015. Pre-Check is awesome if you haven't tried it.

Someone give me some hope that Frontier is introducing it soon???

Why a FF would fly F9 is another question (and I say this as a FF who enters the US >12x/ year according to my GE records.)

khoward May 28, 2014 5:11 pm


Originally Posted by AA_EXP09 (Post 22940641)
Why a FF would fly F9 is another question (and I say this as a FF who enters the US >12x/ year according to my GE records.)

It works for me. They go where I need to be, from a home base of Denver to the southwest, west and pacific northwest. Summit benefits have eroded somewhat, but still strong... 25K miles gets you top-tier status with elite check-in/security, first to board, free stretch seating, two free check-in bags, a free carryon bag, free booze and sodas, no itinerary change fee, no hassle cancelling a trip before the flight and reusing the fare value later, 20K miles for a standard award - includes Alaska. New ownership makes things more secure, although there may be more changes ahead. But what airline is increasing FF benefits? All I need now is Pre-Check! F9 haters abound, but when you look at the local alternatives of United (yeccchhh) and Southwest (sardine seating and high fares), Frontier usually comes out ahead when you concentrate travel on them.

coplatua1k May 29, 2014 8:28 pm

Please write to F9, request TSA Pre, I did. They need to hear from us in numbers.

khoward May 30, 2014 4:13 pm


Originally Posted by coplatua1k (Post 22947769)
Please write to F9, request TSA Pre, I did. They need to hear from us in numbers.

Did it, got this somewhat canned response.

Thank you for contacting Frontier Airlines.

We’re currently evaluating the Transportation Security Administration (TSA) Pre-Check program. Many customers have expressed interest in the program, and we are considering incorporating it into our systems.

However, at this time I am unable to say when this may take place.

Thank you for your feedback, we appreciate you taking the time to write us.

Sincerely,

XXXXXXXXX
Customer Service
Frontier Airlines

Often1 May 30, 2014 5:58 pm

They're not marketing to a time is money demographic.

coplatua1k May 31, 2014 12:04 am

There is a place for my secure flight number in my profile, I do not believe that used to be there. I could be mistaken but I think that's a good sign.

khoward May 31, 2014 11:11 am


Originally Posted by Often1 (Post 22952898)
They're not marketing to a time is money demographic.

Sun Country just got added to Pre-Check. Do they ever get business travelers?
Come on Frontier!

nightom22 Jun 1, 2014 9:32 pm

No doubt Pre-Check is a great feature, it's understandable for some of the larger outstations (ex. LAX, SFO, LGA) but for those origionating travel in Denver security over the walkway to the A Concourse never seems to take more than 5-10 mins anyways. Combined with the lack of frequent flyers this may be why it has taken them so long to consider Pre-Check.

rtalk25 Jun 4, 2014 4:12 pm


Originally Posted by khoward (Post 22955814)
Sun Country just got added to Pre-Check. Do they ever get business travelers?
Come on Frontier!

Sun Country does have a F class though. It's targeting business travelers or higher yield leisure travelers (rich folks in Minnesota) a little more than Frontier.

RooseveltL Jun 8, 2014 6:50 pm

I think PRE-Check (as least the paid members) are business or frequent travelers. Frontier clientele is more leisure or 1-2 trips a year which would not result in benefit of the program. If Frontier had more business travelers or routes I think it would be more effective.

economyplusfan Jun 8, 2014 7:40 pm


Originally Posted by nightom22 (Post 22962526)
No doubt Pre-Check is a great feature, it's understandable for some of the larger outstations (ex. LAX, SFO, LGA) but for those origionating travel in Denver security over the walkway to the A Concourse never seems to take more than 5-10 mins anyways. Combined with the lack of frequent flyers this may be why it has taken them so long to consider Pre-Check.

Correct. The problem is coming back to DEN. I was on DEN-SLC-DEN recently and stood in line in SLC for 30 minutes. The pre-check line was empty. The regular line was so long that an airport staff member was checking each person's boarding pass to make sure they weren't pre-check.

freakdog Jun 9, 2014 3:12 pm


Originally Posted by khoward (Post 22940735)
It works for me. They go where I need to be, from a home base of Denver to the southwest, west and pacific northwest. Summit benefits have eroded somewhat, but still strong... 25K miles gets you top-tier status with elite check-in/security, first to board, free stretch seating, two free check-in bags, a free carryon bag, free booze and sodas, no itinerary change fee, no hassle cancelling a trip before the flight and reusing the fare value later, 20K miles for a standard award - includes Alaska. New ownership makes things more secure, although there may be more changes ahead. But what airline is increasing FF benefits? All I need now is Pre-Check! F9 haters abound, but when you look at the local alternatives of United (yeccchhh) and Southwest (sardine seating and hch fares), Frontier usually comes out ahead when you concentrate travel on them.

As a 4x Summit I concur. The lack of a free snack or tv is completely overwhelmed by the 12 yo Macallan, of which there are usually only 2 bottles on the cart. Did he mention unlimited alcohol for Summits, a pretty decent corporate awards program called "Tracks?"

Also, I spoke to the CBP agents in Denver who did my Global Entry and they stated that Frontier would be online in Sept or October.

MileHiMe Jun 10, 2014 10:24 pm

This week I've noticed that in A security at DEN, they have privileged the Pre-Check line over the regular check-in lines so much that there was a huge backup there. Only two regular x-ray/scanner lines open. It got so congested that the agents repeatedly had to just stop checking IDs for a while because there was nowhere for anyone else to stand past their kiosks (why they didn't open up more regular lines I couldn't say--there were plenty of agents who appeared to be just standing around). This is a recent development--just last week it wasn't like this. I'm not sure what TSA on A is up to, but this is going to make the lack of Pre-Check on F9 all the more annoying, if things keep up like this.


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