After booking my first two flights, I see a few things that would make booking more convenient:

• Store credit card information in the profile
  • saves time, especially with business cards having different billing addresses
  • can be more secure if one doesn't have to type in the CC number by hand every time and potentially expose it to prying eyes
• Store TSA information
  • saves time typing information
  • saves some from having to look up things like redress numbers
• Store additional e-mail addresses for sending copies of itineraries
  • all of my business bookings have to get copied to others
• Store additional people in my profile
  • Including ER number, TSA info, seating preferences, etc.

I'll add a "me too" to some of the other thoughts, like:

• Change seat assignments
• Change/cancel/rebook itineraries
• Missing flight credit requests
• Remembering entries made in previous screens (read: changing flight search options, etc.)
• Knope's list of Functionality Requiring Policy Changes

-btr

New to Frontier. Today is my first flight on them in a couple of years.

Notes to the IT guys:

1) Ever heard of "trim()"? It takes a string (series of characters) and removes the extra white space from the beginning and end of the token. I wanted to check in yet there was no link to my res on the check-in page. It instructed me to enter my 6-digit (actually, 6-character since alpha characters are not digits) conf code. So I had to go to "My Account" and copy/paste the conf code. Ooops, I had an extra space at the end. The conf code was not recognized.

Really? It's (almost) 2011 and such a remedial web functionality is overlooked. :rolleyes: Sorry. I'm in IT and am embarrassed for them.

2) My itin is listed with flight # 0383. Yet when I enter "0383" on the flight status tab on the home page I get an error. Apparently it can't understand 0383 because I (yes, me... the end user) needs to take off the leading zero. Again, this is a very remedial issue that any high-school kid would be able to address.

Let's see some consistency. If my flight number is 383 then list it on my itinerary as 383 and not 0383... or change the flight status field to see the two formats as the same.

If F9 wants to claim "we're a low fare carrier so we don't offer all the costly frills that a legacy carrier offers"..... SPARE ME! Kick the butts of either your own IT guys or the IT company to which you outsource your web site. If they are charging you for such stuff fire them and get someone else in that position.

For anyone that might say that this is such trivial stuff and not important it should be noted that in the 21st Century a web site is often the very first interaction a customer has with a business. 'nuff said

[rant over]

Their website has a history of this sort of poor JavaScript coding... I remember a while back that the callback for the AJAX handler which populated the city name auto-suggest didn't have a field name specified, so you'd get into situations if you entered the "From" city name, tabbed into the "To" box and entered the name there, that the results from your "To" search would show up in the "From" box. This sort of stuff is just as much a failure of QA as development, this is kindergarten stuff but unfortunately I've worked with many developers like this, it's the job of QA to catch it before it goes to production.

Well whaddya know - it happened! I was searching for a reward flight yesterday and it came up with all these options. Nice job, Frontier. (you've been a bit behind your competitors, but better late than never)

With the redesigned site arriving within the next few months, availability for both rev and award travel will hopefully be visible from a calendar set-up. DL and FL offer practical options for viewing availability, for more than just a few days at a time.

F9 was showing about a one-week span of dates, but now reduced viewing to three-day periods; this is going in the wrong direction.

Not sure what that is about, but I've seen both 5-day and 3-day windows in the past several days. Just did a check and it shows 3-day windows.

The week-at-a-time check was a very nice addition when moving to the F9 site, and hopefully this is not the direction they are planning to go.

I am starting to get the feeling the new site will be a major disappointment.

The web searches are once again showing a week at a time. The very same search which earlier today only showed three days now shows a full week.

I haven't read the thread but I just booked a trip for my family.

1. Allow itineraries to be sent to more than more person at a time. I tried to use a semi colon between them and it wouldn't let me.
2. Send itineraries in multiple formats both email and one that can be loaded automatically into a calendar.
3. If I log into my Frontier account can I link to my kids accounts so that their information automatically fills?
4. Put country of origin last so that if the customer has a city, state, and zip in that clearly looks like the US, USA should pop up immediately. The list of every country in the world looks somewhat silly on a Denver based carrier's website with very limited foreign destinations.

Why does the booking engine allow booking an itinerary like FLL-MCO, with a connection in DEN? :confused:

Because while it doesn't make a lot of sense, it's a perfectly valid route, and if you want to spend the money and time with Frontier, there's no reason they shouldn't let you.

Now THAT is quite a mileage run for such a short distance.

The UA website has recently been allowing DEN-SEA/LAX-EWR. :D