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Originally Posted by knope2001
(Post 14160254)
Anybody else experience this? I'm not sure if this made for better boarding or not on this particular flight, but it's an interesting idea.
Part of the express boarding strategy is to limit the use of overhead bin space for rollaboards by forcing PAX to put smaller items under the seat, thereby reducing last-minute gate checks. When the GAs and FAs manage the process, it works as planned - the last PAX boarding with a rollaboard can find space for it, although the PAX who want to put smaller items in the overhead can get distressed about being told they can't use the bins - and I've seen a few become verbally abusive toward the FAs. I haven't noticed a significant difference in boarding duration when it's used vs. not used, but I wasn't exactly doing time-in-motion studies with a stopwatch, either. It would be interesting to see if the airline has captured any metrics to determine the effectiveness of this change. |
Originally Posted by MKE Sam
(Post 14313967)
Part of the express boarding strategy is to limit the use of overhead bin space for rollaboards by forcing PAX to put smaller items under the seat, thereby reducing last-minute gate checks. When the GAs and FAs manage the process, it works as planned - the last PAX boarding with a rollaboard can find space for it, although the PAX who want to put smaller items in the overhead can get distressed about being told they can't use the bins - and I've seen a few become verbally abusive toward the FAs.
I'm all for letting people with small baggage board before those with bags, as long as it's policed (and violators have their cookie privileges revoked :D). |
Originally Posted by D-Bear
(Post 14167145)
I've seen it taken a step further. I was on a completely full flight and the gate agent solicited people to give up their roller bags in exchange to "express" board.
She must have got 25 people to give up their huge roller bag. |
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