Carrier Interface Charge / "CIC"
#33
Join Date: Sep 2013
Location: SMF
Posts: 1,251
Yes, the ticket is exactly the same as if booked online. You can purchase your seat assignment at the counter if you'd like or you can add it when you get home. I've occasionally also had them add a preferred seat for free when I've asked nicely.
#34
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I purchased three o/w tickets and saved $19 each.
I gave the counter agent my FF#, and he said he entered it, but he was not able to select free seats for me. (which I am entitled to as an elite member)
I looked at the reservations when I got home and noticed he had entered my name differently than it appears on an existing reservation and in my profile. My FF# was not on the reservation.
I changed the name to match and was able to enter my FF# and select free seat assignments.
My existing profile has no middle initial, and lists "JR" in the last name field, NOT in the suffix field... apparently this all must match exactly.
Capitalization didn't seem to matter.
I'm not sure, but I think the NAME CHANGE must be done within 24 hours of making the reservation.
Last edited by bajrbajr; Jun 10, 2017 at 8:38 am
#35
Join Date: Jun 2017
Posts: 1
Keeping track of the CIC
Anyone keeping track of the prices? Is this flat and going up or is it a variable number. I'm trying to book NY->ATL for end of August and it is currently $38.
I did the same flight earlier this month and checked my reservations in my email. The price of the actual ticket was more but it seemed the overall reservation was less because the CIC must have been cheaper.
I did the same flight earlier this month and checked my reservations in my email. The price of the actual ticket was more but it seemed the overall reservation was less because the CIC must have been cheaper.
#36
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
Anyone keeping track of the prices? Is this flat and going up or is it a variable number. I'm trying to book NY->ATL for end of August and it is currently $38.
I did the same flight earlier this month and checked my reservations in my email. The price of the actual ticket was more but it seemed the overall reservation was less because the CIC must have been cheaper.
I did the same flight earlier this month and checked my reservations in my email. The price of the actual ticket was more but it seemed the overall reservation was less because the CIC must have been cheaper.
#38
Join Date: Feb 2010
Programs: AmEx Rewards
Posts: 3
Will Frontier honor sale airfare prices if you purchase in-person at the airport?
Are you able to use cash or credit card?
Edited to add:
Based on another thread, it looks like Frontier won't honor Discount Den prices for airfare purchased in-person at the airport.
Are you able to use cash or credit card?
Edited to add:
Based on another thread, it looks like Frontier won't honor Discount Den prices for airfare purchased in-person at the airport.
Last edited by radar_99; Sep 7, 2017 at 6:19 pm
#40
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
They will not accept cash at the airport... at least they don't at CLE, but I think you will find it the same everywhere.
#44
Join Date: Jul 2013
Posts: 578
Bought a ticket at the counter earlier this week. The DEN-LAX airfare portion was $3.72 r/t hah! $32.40 w/ taxes. The ticket agent said she had seen the fares earlier in the morning and bought one herself. She didn't seem to understand why the prices were cheaper at the airport so I explained the CIC. She applauded me for being clever.
She gave me a seat without me asking. It was a window in the way back, I almost certainly would have gotten a better seat if I just waited until checkin. At least it wasn't a middle, then I think I would have been forced to pay to move out to another seat, gah!
She gave me a seat without me asking. It was a window in the way back, I almost certainly would have gotten a better seat if I just waited until checkin. At least it wasn't a middle, then I think I would have been forced to pay to move out to another seat, gah!
#45
Join Date: Oct 2018
Location: ORD
Posts: 3
$25 "airport fee" for Frontier bookings?
I just went to the ticket counter to avoid the CIC fee and they told me that I would have to pay a $25 "airport fee" for any booking! So the $19 fee is waived only for a new $25 fee to be added, so the cost of the ticket was actually $6 more than online. Given that the optional nature of these fees is how the airlines ostensibly avoid paying excise tax, I am not sure how this is legal, since it appears to be impossible to pay SOME fee that is imposed by the carrier. I even called the airline and the lady told me the CIC could only be waived at the airport, but didn't know about an airport fee and said I'd have to go to the ticket counter. Ugh. It's not alot of money but I still feel swindled.