24 Hour cancellation policy
May 25, 2009, 8:25 pm
#2
Join Date: Aug 2004
Location: PDX
Programs: AA Plat 2MM,Alaska MVP Gold, HH Diamond
Posts: 220
unofficial?
I know i had a brain cramp and booked for the wrong week, instantly realized it when I printed it, and called back. Issued a credit and I rebooked. Not sure if that's official or not, but it worked.
Jun 3, 2009, 2:54 pm
#3
Join Date: Oct 2008
Posts: 185
Frontier is very good about correcting any mistakes you make on the web, provided you call them with 24 hours.
Make sure you've communicated well. By "credit" does that mean you will use the credit for a future trip, or your credit card will be credited so you won't be paying for two tickets? Better clarify that.
Make sure you've communicated well. By "credit" does that mean you will use the credit for a future trip, or your credit card will be credited so you won't be paying for two tickets? Better clarify that.