Refund if checked in but no-show on refundable ticket?
Jan 29, 2009, 5:56 pm
#1
Original Poster
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,287
Refund if checked in but no-show on refundable ticket?
I have a Classic Plus ticket (refundable). If I check in online but do not show up for the flight, can I still get a refund?
I should note that I was told on the phone by an agent that I can get the refund, but not wanting to risk that being bad info, I just thought I'd check on this forum in case anyone has had any experience in that regard. Many thanks.
I should note that I was told on the phone by an agent that I can get the refund, but not wanting to risk that being bad info, I just thought I'd check on this forum in case anyone has had any experience in that regard. Many thanks.
Jan 29, 2009, 6:04 pm
#2
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 1,948
i know that i have done it with united, us, and american, and gotten the refund every time. one time (united) i actually went to the airport, checked in there (no luggage), then had an emergency so could not take the trip, without mentioning the emergency, i got a refund processed online, and i was refunded fully.
i think what i actually did was against the law as i read in some post a long time ago, but this was only a couple weeks ago, and i actually intended to fly, so im not sure
i think what i actually did was against the law as i read in some post a long time ago, but this was only a couple weeks ago, and i actually intended to fly, so im not sure
Last edited by jetsfan92588; Jan 29, 2009 at 6:05 pm Reason: not knowing english
Jan 29, 2009, 6:55 pm
#3
Original Poster
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,287
i know that i have done it with united, us, and american, and gotten the refund every time. one time (united) i actually went to the airport, checked in there (no luggage), then had an emergency so could not take the trip, without mentioning the emergency, i got a refund processed online, and i was refunded fully.
i think what i actually did was against the law as i read in some post a long time ago, but this was only a couple weeks ago, and i actually intended to fly, so im not sure
i think what i actually did was against the law as i read in some post a long time ago, but this was only a couple weeks ago, and i actually intended to fly, so im not sure
Jan 29, 2009, 10:11 pm
#4
Join Date: Aug 2002
Posts: 2,219
I can assure you that you will be eligible for a refund. When you buy your ticket, your segment/coupon status says "okay." Once you are checked in, it then changes from "okay" to "checked in." Once the plane departs, your ticket then changes to "used."
If you fail to arrive at the gate for your flight, you will be offloaded, and that action changes your ticket back from "checked in" to "okay." So long as nothing is "used," your ticket will be eligible for full refund per Classic Plus fare guidelines.
If you fail to arrive at the gate for your flight, you will be offloaded, and that action changes your ticket back from "checked in" to "okay." So long as nothing is "used," your ticket will be eligible for full refund per Classic Plus fare guidelines.
Jan 29, 2009, 11:34 pm
#5
Join Date: Feb 2008
Location: Mountain West USA
Posts: 436
I have a Classic Plus ticket (refundable). If I check in online but do not show up for the flight, can I still get a refund?
I should note that I was told on the phone by an agent that I can get the refund, but not wanting to risk that being bad info, I just thought I'd check on this forum in case anyone has had any experience in that regard. Many thanks.
I should note that I was told on the phone by an agent that I can get the refund, but not wanting to risk that being bad info, I just thought I'd check on this forum in case anyone has had any experience in that regard. Many thanks.
I'd agree with pretty much everything that has been said. Especially on a Classic Plus ticket, I don't see how you could have a problem.
Feb 14, 2009, 5:24 pm
#7
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 1,948
Mar 5, 2009, 8:20 pm
#8
Join Date: Feb 2001
Location: Washington DC USA
Posts: 2,571
That is complete BS - at many airports you are allowed to enter the "sterile area" simply to go to a club, without even having to have the pretense of boarding a flight. Using the boarding pass to accomplish the same thing could not possibly be illegal. Furthermore, at all airports you are allowed to enter the sterile area for any variety of reasons not requiring a boarding pass or intent to fly, such as accompanying a minor traveler, being an airport employee, etc. so clearly there is no requirement to have an intent to fly to enter the sterile area.
Mar 8, 2009, 4:57 am
#9
Join Date: May 2004
Location: Colorado
Programs: UA & IHG Plat, SWAlist, Frontier 100k, Marriott Titan, IHG-Hilton-Hyatt-Wynd Gold, Nat EE, Hertz PC
Posts: 445
I don't get it, if you have a Plus you have a seat already, just don't check-in online and you won't have any worries. Geesh!
Patrick
Patrick