Support a FT friend while supporting a great cause!
Aug 20, 02, 1:36 pm
#1
Original Poster
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,647
Support a FT friend while supporting a great cause!
Hey folks,
I am an occasional lurker here and an active contributor on the DL board. I hope that posting some of our activity here is not out of line.
For quite a long time at the DL board, we had an exceptional DL employee actively participating. Russ, an Atlanta Crown Room employee, would answer questions, post promotions, settle confusion, etc... and he always did it all on his own time. It was a fantastic reflection on his commitment to his employer and to his customers.
Unfortunately, unlike Starwood Lurker, it turned out that DL did not appreciate his outstanding Customer Service, and he was asked to stop participating in our community. His absence from the board has been a real loss for those of us who fly DL.
Anyhow, it recently came to our attention that Russ is walking with some DL colleagues in an Atlanta AIDS Fundraiser in October. I caught wind of this yesterday, at which point he had raised $25 toward his $1000 goal. <24 hours after I posted his quest on the DL board, he is well over $1K, and he has raised his goal to $2500. The outpouring of support is a great reflection on his incredible contributions and the FT spirit.
Anyhow, I thought I would post this information to the broader FT community in the event that additional people would support a true FT gem! You can access our DL board thread at this link for more details, or you can go straight to Russ' donor page via this link.
Again, I hope that I am not intruding inappropriately at FT community. I look forward to watching Russ' "pledge meter" rise even more rapidly through the generosity of fellow FT'ers.
Yours,
andymo99
I am an occasional lurker here and an active contributor on the DL board. I hope that posting some of our activity here is not out of line.
For quite a long time at the DL board, we had an exceptional DL employee actively participating. Russ, an Atlanta Crown Room employee, would answer questions, post promotions, settle confusion, etc... and he always did it all on his own time. It was a fantastic reflection on his commitment to his employer and to his customers.
Unfortunately, unlike Starwood Lurker, it turned out that DL did not appreciate his outstanding Customer Service, and he was asked to stop participating in our community. His absence from the board has been a real loss for those of us who fly DL.
Anyhow, it recently came to our attention that Russ is walking with some DL colleagues in an Atlanta AIDS Fundraiser in October. I caught wind of this yesterday, at which point he had raised $25 toward his $1000 goal. <24 hours after I posted his quest on the DL board, he is well over $1K, and he has raised his goal to $2500. The outpouring of support is a great reflection on his incredible contributions and the FT spirit.
Anyhow, I thought I would post this information to the broader FT community in the event that additional people would support a true FT gem! You can access our DL board thread at this link for more details, or you can go straight to Russ' donor page via this link.
Again, I hope that I am not intruding inappropriately at FT community. I look forward to watching Russ' "pledge meter" rise even more rapidly through the generosity of fellow FT'ers.
Yours,
andymo99
Aug 20, 02, 4:40 pm
#3
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,388
Quote: "I thought I would post this information to the broader FT community in the event that additional people would support a true FT gem!"
Definitely a "FT gem." Supporting the AIDS Walk Atl, is a great way to show our appreciation .
Definitely a "FT gem." Supporting the AIDS Walk Atl, is a great way to show our appreciation .
Aug 20, 02, 11:00 pm
#6
Founder of FlyerTalk
Join Date: May 1998
Location: Colorado Springs, CO
Posts: 6,540
I'm in for $100 (an official FlyerTalk donation) and an appreciation for his contributions to FlyerTalk in the past as well as acknowledgement of the charity and cause of record.
While my guess is that Delta is not prepared for liability and other concerns coming out of such "official" employee action, i think FT has proven time and time again that employees like Russ, the Starwood Lurker and many more is the way some of customer service looks in the age of the Internet.
While my guess is that Delta is not prepared for liability and other concerns coming out of such "official" employee action, i think FT has proven time and time again that employees like Russ, the Starwood Lurker and many more is the way some of customer service looks in the age of the Internet.
Aug 21, 02, 12:10 am
#7
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,388
Quote by Randy Peterson: :"I'm in for $100 (an official FlyerTalk donation) and an appreciation for his contributions to FlyerTalk in the past as well as acknowledgement of the charity and cause of record."
--Thanks to Randy for acknowledging and supporting Russ and the contributions he has made to the FT board. --
--Thanks to Randy for acknowledging and supporting Russ and the contributions he has made to the FT board. --
Aug 21, 02, 7:10 am
#8
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
Yes Randy, it is a shame that DL does not understand the importance on an official online presence for intelligent and caring employee such as Russ. Often times you can substitute George Orwell's "Big Brother" with "Simply Good Business" at DL, and they are one and the same. 
Once again, thanks for your support of Russ and this worthy cause that he is working for.
Once again, thanks for your support of Russ and this worthy cause that he is working for.
Aug 22, 02, 4:12 am
#9
Join Date: Apr 2000
Location: ATL, PAR, AMS & back to ATL
Programs: Delta SkyMiles, Hilton HHonors Gold, SPG Gold & Avis First
Posts: 1,222
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Randy Petersen:
I'm in for $100 (an official FlyerTalk donation) and an appreciation for his contributions to FlyerTalk in the past as well as acknowledgement of the charity and cause of record.</font>
I'm in for $100 (an official FlyerTalk donation) and an appreciation for his contributions to FlyerTalk in the past as well as acknowledgement of the charity and cause of record.</font>
Aug 22, 02, 7:06 am
#10
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Catman:
These are the type of posts that show TRUE FLYERTALK COMMUNITY.
Andy... you have contribution and thanks for letting us know about this.
FOUR MAJOR PAWS UP!!!</font>
These are the type of posts that show TRUE FLYERTALK COMMUNITY.
Andy... you have contribution and thanks for letting us know about this.
FOUR MAJOR PAWS UP!!!</font>
Aug 22, 02, 8:45 pm
#11
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,388
--Russ21Atl is within a few hundred dollars of his goal--Thanks to the FT community for their support. This is the FT Community at it's shining best. --
Aug 24, 02, 11:02 pm
#14
Join Date: Apr 2000
Location: ATL, PAR, AMS & back to ATL
Programs: Delta SkyMiles, Hilton HHonors Gold, SPG Gold & Avis First
Posts: 1,222
Thank you to everyone! As of 12M on Saturday night the total stands at $2,625!
7 weeks to go until the walk too....I wonder how much above the goal it'll go?
Remember to foward the thread to as many people as possible for maximum exposure!
Again, thank you for your support!
7 weeks to go until the walk too....I wonder how much above the goal it'll go?
Remember to foward the thread to as many people as possible for maximum exposure!
Again, thank you for your support!
