Oneworld FF Issue
Aug 11, 2022, 9:24 am
#1
Original Poster
Join Date: Jan 2017
Location: MAN
Programs: Emirates Skywards Gold, Qatar Privilege Gold
Posts: 15
Oneworld FF Issue
Oneworld Status:
QR: Ruby
RAM:Sapphire
In May I flew with Finnair to Bangkok.
When I tried to check in before my first flight I had an issue with check in, and without too much of a wait got onto live chat with a real person at Finnair. Amadeus had an issue when trying to update my FF (from RAM to QR), I was assured by the Finnair rep that my QR FF would be the one to be credited with accruals.
Anyway, check both accounts (RAM credited, QR not).
Obviously I have to put the request in with QR to request this to be fixed, but does anyone have any words of wisdom! I wouldn't mind but the guy at Finnair promised me the right account would be credited after the Amadeus check in issues.
QR: Ruby
RAM:Sapphire
In May I flew with Finnair to Bangkok.
When I tried to check in before my first flight I had an issue with check in, and without too much of a wait got onto live chat with a real person at Finnair. Amadeus had an issue when trying to update my FF (from RAM to QR), I was assured by the Finnair rep that my QR FF would be the one to be credited with accruals.
Anyway, check both accounts (RAM credited, QR not).
Obviously I have to put the request in with QR to request this to be fixed, but does anyone have any words of wisdom! I wouldn't mind but the guy at Finnair promised me the right account would be credited after the Amadeus check in issues.
Aug 11, 2022, 9:41 am
#2
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
Oneworld Status:
QR: Ruby
RAM:Sapphire
In May I flew with Finnair to Bangkok.
When I tried to check in before my first flight I had an issue with check in, and without too much of a wait got onto live chat with a real person at Finnair. Amadeus had an issue when trying to update my FF (from RAM to QR), I was assured by the Finnair rep that my QR FF would be the one to be credited with accruals.
Anyway, check both accounts (RAM credited, QR not).
Obviously I have to put the request in with QR to request this to be fixed, but does anyone have any words of wisdom! I wouldn't mind but the guy at Finnair promised me the right account would be credited after the Amadeus check in issues.
QR: Ruby
RAM:Sapphire
In May I flew with Finnair to Bangkok.
When I tried to check in before my first flight I had an issue with check in, and without too much of a wait got onto live chat with a real person at Finnair. Amadeus had an issue when trying to update my FF (from RAM to QR), I was assured by the Finnair rep that my QR FF would be the one to be credited with accruals.
Anyway, check both accounts (RAM credited, QR not).
Obviously I have to put the request in with QR to request this to be fixed, but does anyone have any words of wisdom! I wouldn't mind but the guy at Finnair promised me the right account would be credited after the Amadeus check in issues.
Its allways tricky when using benefits from one card while trying to credit elswhere. These mix ups happen and are not allways easy to fix with certain airlines to be honest. Never had this with qatar but I cant imagine they would be easy to deal with.
A frontline agent of Finnair would not be in a position to promise anything, but I would check with QR first if they would even be willing to credit it if you can get RAM to uncredit it, but Finnair cant do much now its up to RAM and QR...
Aug 11, 2022, 9:54 am
#3
Original Poster
Join Date: Jan 2017
Location: MAN
Programs: Emirates Skywards Gold, Qatar Privilege Gold
Posts: 15
Its allways tricky when using benefits from one card while trying to credit elswhere. These mix ups happen and are not allways easy to fix with certain airlines to be honest. Never had this with qatar but I cant imagine they would be easy to deal with.
A frontline agent of Finnair would not be in a position to promise anything, but I would check with QR first if they would even be willing to credit it if you can get RAM to uncredit it, but Finnair cant do much now its up to RAM and QR...
A frontline agent of Finnair would not be in a position to promise anything, but I would check with QR first if they would even be willing to credit it if you can get RAM to uncredit it, but Finnair cant do much now its up to RAM and QR...
I'll try with RAM and QR.....
Aug 11, 2022, 10:13 am
#4
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
Aug 11, 2022, 12:14 pm
#5
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,749
I am pessimistic here. It is a nightmare trying to change what's already been given. You would need to first remove the points from RAM and then ask QR to add them. Unfortunately, my advice here would be to let it be. Too much trouble and an uncertain outcome.