introspection

Hi all,

we have a flight on AY scheduled for end of July 2020 that was cancelled. When I talked with AY support team in the US, they said we could change the tickets to sometime in the future up to May 2021. Has anyone had success getting the tickets to be changed into the summer of 2021 without incurring a change fee if the 2020 flights were cancelled?

thanks!

WilcoRoger

May 2021 seems to be currently the limit. This might change (who knows) but you don't need to make decisions now - the booking stays alive, even though the flights are cancelled, so you can make the new reservation later on, when they might already have extended the date limit. There's no guarantee of that, though.

ffay005

If you want to postpone the flights this far into the future, my suggestion would be to cancel and refund at this time and rebook later.

We don't know what the cancellation policy will look like after a year, should there still be irregularities.

introspection

thanks both for your thoughts.

finnishlad

I got a email from Finnair about cancelled Bangkok flight. I called to Finnair platinum and was told they cannot help me with changing travel dates as it was booked via travel agency.
Never book flights with DreamWorldTravel because they can be a nightmare to deal with. Anyway I later noticed HEL-BKK part was dropped from booking and rest of LHR-BKK-LHR was still on. Contacted Finnair chat (in Bulgaria) and asked about flights. Was told I can change travel dates but only for refund I need contact travel agency. I have now managed to change a flight booked last year to May next year

r2d2

I've had the same experience: the Plat line refused to change the dates of a ticket booked from an OTA (and flights cancelled), but through the chat I've done it multiple times. I've only tried it once over the phone, after that I've used the chat.

ffay005

I was supposed to fly to HKG in June 2020, postponed until October 2020 and now until June 2021. Janica said that I can book whichever dates I want, as long as there is a schedule (so in practice up until September 2021). This is a ticket booked before 31MAR20. No fare difference payable.

Original inventory was I, but now it's in D bucket.

Now let's see if HKG is open for travellers in June.

LoungeEnthusiast

I was in an identical situation with my HKG flights but deciced to claim refund after they changed October schedules, because didn’t want to gamble anymore.

ffay005

Yes, it is a gamble. My fear is that in June 2021, it will be possible to visit, but with some strict rules/measures, and a refund will thus not be possible. But we'll see. It was a very cheap ticket, so I'm willing to gamble.

Bdsm

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miamiflyer8

Mr Manner first closes the lounges, now he also closed HK! We are living in dire times and he isn't helping.

Bdsm

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Steve_Hun

I'm waiting for the moment when Bdsm will say that Topi is the one who is responsible for COVID-19 in general...

Courmisch

He already said he wasn't. But I can guess that Topi is responsible for delaying the vaccines.