What is reliable App or Website
#1
Original Poster
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,041
What is reliable App or Website
I have total confusing informations on upcoming flights, yesterday my +1 received an email that she should contact AY because a schedule needs to be rebooked, that email looks like the first leg of our journey is canceled (BKK-HGK on CX).
I checked this on my website profile - anything looks fine, but I can´t go into the booking (the change my booking option don t work), then I checked this on my app (Android) also everything looks fine, but in the app (iOS) of Mrs. Size the return flight now starts in HGK. Its a booking on one PNR.
Try to contact AY on every possible way, now I m in the waiting line for close to two hours. The problem is we are about to leave in two days, so I want to get this fixed. Is it normal that the information on different devices show different things?
I checked this on my website profile - anything looks fine, but I can´t go into the booking (the change my booking option don t work), then I checked this on my app (Android) also everything looks fine, but in the app (iOS) of Mrs. Size the return flight now starts in HGK. Its a booking on one PNR.
Try to contact AY on every possible way, now I m in the waiting line for close to two hours. The problem is we are about to leave in two days, so I want to get this fixed. Is it normal that the information on different devices show different things?
#2
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
I have noticed similar behaviour and logging out from Android and then back has always "synchronized" the Android App.
#3
Original Poster
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,041