Will AY Extend elite status or otherwise incentivize travel postponed by COVID-19?
Mar 10, 2020, 11:25 am
#16
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,737
Mar 10, 2020, 12:34 pm
#17
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,947
perhaps not so much in Finland but many work in other countries these restrictions are in place for a reason, say you dont follow your company rules and end up infecting your coworkers, that would be a fun work enviroment after that 😃😃😃
but anyways life goes on but point being MANY people will have to adjust their travel professionally and privately for various reasons, some of which wont necesarily be by their choice.
Mar 10, 2020, 3:40 pm
#19
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
This is very interesting topic. I don’t think we’ll see anything on this topic from AY before other European carriers possibly issue something.
I’d be looking at SK/LH/KL-AF, those must be seen as the key competition so if they start to do something which might get customers to choose them over AY, like status matches from OW and/or 2-3x tier promos etc. AY will most likely (need to) follow but don’t see them being the first one out of the gate.
I’d be looking at SK/LH/KL-AF, those must be seen as the key competition so if they start to do something which might get customers to choose them over AY, like status matches from OW and/or 2-3x tier promos etc. AY will most likely (need to) follow but don’t see them being the first one out of the gate.
Mar 10, 2020, 3:45 pm
#20
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,167
QR actually started today to invite members to "apply" (one-click) for a shorter extension. I don't know if it was targeted or general offer. The implementation is a bit unclear as they have a free-flowing 365-days membership year, but Plat holders got 3 month extension (while plats recently dropped to gold got plat reinstated for 6 months!!).
Mar 10, 2020, 6:10 pm
#21
Join Date: Apr 2007
Location: Tallinn / Isle of Man
Programs: Finnair Platinum; Intercontinental Ambassador
Posts: 578
Some of the comments here are quite accurate, but some make quite a bit less sense
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
Mar 10, 2020, 6:27 pm
#22
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
Some of the comments here are quite accurate, but some make quite a bit less sense
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
It’s only natural to discuss all aspects about the program here, also during difficult times. While doing that I hope we all can still respect the human side of all this. Also, the whole crisis is getting to a point where travelling, or stopping it, makes very little difference anymore, it’s all over already.
Mar 11, 2020, 1:10 am
#24
Original Poster
Join Date: Aug 2008
Programs: AY Platinum
Posts: 87
Some of the comments here are quite accurate, but some make quite a bit less sense
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
My personal opinion here is that any travel within at least next month is quite irresponsible. Yes... most of us are youngish and likely to survive, however I do have friends sick with the virus, who were bullish about it and there is nothing nice about it.
i am on a self inflicted no fly march and have imposed that on all my staff.
Hopefully this madness subsides and normal life will return, but if 60%+ get sick, which is one of the quoted scenarios, worrying about keeping my Platinum is not on the top 20 of my worries. (Nice of course if they did extend it though without my polite asking).
In addition what comes to work related travel, we are grounded for at least march. Everyone is asked to take measures they need and feel to stay safe. If this means working from home, do it as we are lucky to be in position to do so.
Obviously some will find these times as an opportunity to find cheap flights and thats fine. Everyone makes their own calls.
However, assuming there will be a solution to this, we’ll be back to travels soon and thus raising the question what AY is doing to raise loyalty rather decline it automatically as time passes?
Mar 11, 2020, 2:12 am
#25
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,947
I still think a proportionate response is fairest for AY+ as everyone is on a different status year and no way to know how long the issue will continue thus a proportionate monthly TP credit would work for many if not most. if it lasts for 3 months then they have credited 1/4th of the the needed TPs for all equally. same goes for if it lasts 12months then status would have been extended in theory.
luckily I am not the the at AY+ who makes decisions, but somehow I doubt AY will be the the forerunner on this nor a innovative leader...
time will show but AY would be smart to do SOMETHING 😃
CX was smart in the way they immediately got to working on this 👍👍👍
luckily I am not the the at AY+ who makes decisions, but somehow I doubt AY will be the the forerunner on this nor a innovative leader...
time will show but AY would be smart to do SOMETHING 😃
CX was smart in the way they immediately got to working on this 👍👍👍
Mar 11, 2020, 2:12 am
#26
Join Date: Jan 2020
Programs: AY Platinum
Posts: 33
Off topic but I kept reading this thread last night and it ended up me having a dream about AY offering a special flight for FT members only, just HEL-HEL and everyone receiving 45 000 points so that everyone can keep their status. The dream ended when we boarded the aircraft, everyone sitting in J and drinking JP happily.
So, how about this, AY?
So, how about this, AY?
Mar 11, 2020, 4:29 am
#27
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 645
Discussed with CS on Plat line about a couple of cancelled flights and changing existing reservations. Change of existing reservation was fine without fee regardless of booking classes available. She also filed the refund request for cancelled flights. I also discussed of tier points lost for cancelled flights and the CS agent said they are now extending the accrual periods ending in March by 3 months. I don't know if it is done case by case or automatically for everyone. In any case very positive!
Mar 11, 2020, 4:34 am
#28
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,167
But the logic is odd. Is it only people whose period ends in march that has gotten cancelled flights?
Mar 11, 2020, 4:41 am
#29
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,947