Baggage handlers’ overtime ban at HEL
Feb 24, 2020, 8:05 am
#16
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
I sent feedback for my 2 cases. Just got answer where they apologize and complain about the overtime ban of handlers and all that nonsense about sun and moon and finally deposited me 60€ for inconvenience! I did not ask any compensation!
Appreciated, but I would respect more an honest answer how they respect customer with comms and fix the miscomms so it never happens anymore!
Appreciated, but I would respect more an honest answer how they respect customer with comms and fix the miscomms so it never happens anymore!
Feb 26, 2020, 7:32 am
#17
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
I arrived today at HEL and was told that probably no bags will be delivered. Then the supervisor came and asked everyone to wait for some time for their bags if they matybe could be delivered. When I whispered to her that I’m Lumo she told me to go home right away and said that they would totally deliver the bags as soon as possible.
Hoping that the bags will arrive in due course!
Hoping that the bags will arrive in due course!
Feb 26, 2020, 8:08 am
#18
Join Date: Feb 2020
Location: EDDH
Programs: BAEC Silver, A3 Blue
Posts: 118
And I'm currently stuck on AY161 to SGN, waiting on board at the gate. An hour ago it was announced that baggage handlers were "on strike" and no bags have been loaded. No ETA either. Oh well....
Feb 26, 2020, 9:06 am
#20
Join Date: Apr 2017
Location: C2
Posts: 651
What is happening??
Ground personnel or corona related?
Edit.
Swissport personnel seems to be the only reason for the delays.
Recently infected Milano visitor doesn't seem to be related to HEL delays.
Ground personnel or corona related?
Edit.
Swissport personnel seems to be the only reason for the delays.
Recently infected Milano visitor doesn't seem to be related to HEL delays.
Last edited by seldomrfly; Feb 26, 2020 at 9:22 am
Feb 26, 2020, 9:20 am
#21
Join Date: Jan 2017
Posts: 331
No news on whether this is just continuation of the disagreement on the collective agreement or something else, but apparently Swissport ground handling personel at HEL did quit working little before 3 pm without any prior warning. The employer side has already commented that this sort of industrial action is illegal as there should have been strike announcement at least two weeks earlier.
Feb 26, 2020, 10:05 am
#22
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,104
https://www.finavia.fi/fi/uutishuone...-lentoasemalla
https://www.finnair.com/fi/gb/flightinfo
I dare not checkin luggage over the weekend, as I have an 8 days hectic itinerary, so if the luggage doesn't make it to the first destination, it'll never catch up with me. Bummer.
https://www.finnair.com/fi/gb/flightinfo
I dare not checkin luggage over the weekend, as I have an 8 days hectic itinerary, so if the luggage doesn't make it to the first destination, it'll never catch up with me. Bummer.
Last edited by WilcoRoger; Feb 26, 2020 at 10:10 am
Feb 26, 2020, 10:21 am
#23
Join Date: Oct 2014
Programs: HappinesSMiles Silver
Posts: 544
I'm flying out tomorrow and should do the laundry tonight. Thinking of checking in at last minute some random box to enter the raffle for compensated fresh underwear.
Feb 26, 2020, 11:17 am
#27
Join Date: Jan 2017
Posts: 331
I believe it is just members of Ilmailualan unioni (Aviation Industry Union) that have taken this industrial action and there is few people who are not members of this union (at least the management) and possibly even few dissenting "strikebreakers" that can step in, so that at least some of the work can be done, although obviously the shortage in workforce will show. It might be also possible that Swissport could get little help from other ground handling operators at HEL. I would assume getting arriving pax out of the airplanes is among the top priorities.
Feb 27, 2020, 5:42 am
#28
Join Date: Nov 2013
Location: TLL
Programs: LuxExpress VIP
Posts: 220
I can remember a humorous story involving ground staff like this. In an unnamed airport and involving an unnamed airline.
The local union had decided, that whenever there was a lightning warning, all work outdoors must be stopped.
At that moment, the sun was shining with not one cloud in sight.
The aircraft involved was rather small and had a light load, so eventually the aircraft was loaded by the flight crew
The local union had decided, that whenever there was a lightning warning, all work outdoors must be stopped.
At that moment, the sun was shining with not one cloud in sight.
The aircraft involved was rather small and had a light load, so eventually the aircraft was loaded by the flight crew
Last edited by vanaema78; Feb 27, 2020 at 9:57 am
Feb 27, 2020, 6:05 am
#29
Original Poster
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,737
I flew AA to somewhere, can't remember anymore, and the captain himself went on the tarmac to throw the bags into the hold because ground handlers refused to work. And off we went. 