Finnair China travel waivers??
Feb 8, 20, 11:37 am
#76
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum Lumo, TK Elite, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,202
Yeah, but demanding is one thing and... Well, I guess I'd better stop before everyone hates me. 
I'm flying to HKG in June, and will continue to RGN on CX on a separate ticket. Right now, CX have cut 30 % of their flights. But I'm counting on the flu season being over well before June. We'll see. The only thing I know is that it's of no use to worry too much about it right now. A friend of mine who's an MD told me that in four weeks, we'll know if the epidemic is still going on in June or not.
I'm flying to HKG in June, and will continue to RGN on CX on a separate ticket. Right now, CX have cut 30 % of their flights. But I'm counting on the flu season being over well before June. We'll see. The only thing I know is that it's of no use to worry too much about it right now. A friend of mine who's an MD told me that in four weeks, we'll know if the epidemic is still going on in June or not.
Feb 8, 20, 11:40 am
#77
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 889
I didn't ask to be honest. I know they'd only re-route me via SIN or BKK or another Asian city and if I do re-route I'd want to go via the Middle East and avoid Asian altogether - since I'm starting from London not Helsinki I'd probably just book with a different airline.
I figure the risk is pretty identical no matter where you go through in Asia, especially SIN vs HKG.
I figure the risk is pretty identical no matter where you go through in Asia, especially SIN vs HKG.
Feb 8, 20, 11:53 am
#78
Join Date: Feb 2020
Posts: 1
As it is a multi-city booking I even would have been happy about just cancelling the first part of the trip but of course "the ticket must be used in order..." must be used in the order it has been issued
Last edited by micm; Feb 8, 20 at 12:17 pm
Feb 8, 20, 12:49 pm
#79
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 13,602
The only thing you can "hope" for is that flights to HKG would be suspended - if you're just transiting in HKG on your way to e.g Ozzy, you'll be rerouted. If HKG is your destination or you're on separate tix forward, AY will offer either to refund or to rebook for later - definitely not allowing change of destination, except maybe for a hefty fee. Again, this is in case HKG flights are suspended. As of today, they are sold actively.
Feb 8, 20, 1:10 pm
#80
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 13,773
IATA listing a surprisingly high number of countries not allowing entry to passengers arriving from Hong Kong. Not Australia though.
Feb 8, 20, 2:40 pm
#81
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 889
IATA listing a surprisingly high number of countries not allowing entry to passengers arriving from Hong Kong. Not Australia though.
What I am worried is the usual ambiguity in interpretation of terms visited/transited/been China (PR) vs HK (SAR) to by various individuals.
Feb 8, 20, 3:51 pm
#82
Join Date: Jun 2009
Location: LHR
Programs: BA Gold
Posts: 339
No, they didn't - I was just considering the hypothetical. I didn't ask about re-routing, and other comments here suggest that's still not possible.
Feb 8, 20, 8:17 pm
#83
Join Date: Aug 2006
Programs: AA EXP
Posts: 362
I am waiting on HKG waiver changes also. My elderly parents have tickets bought a long time ago with a short stop in Hong Kong and then continuing to Taiwan on separate ticket. They would not be allowed in Taiwan with the current rules but their flights are early March so at the moment Finnair says there is nothing they can do.
Feb 9, 20, 1:41 am
#84
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 889
Feb 11, 20, 2:49 am
#85
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,799
What is the AY reroute policy? For example if I had a HEL-CAN AY flight booked and AY suspend CAN and I no longer WANT to even go to CAN will AY allow me to fly AY to another Asian destination theyre serving (like Tokyo) at no additional cost?
Feb 11, 20, 2:56 am
#86
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,886
Seems kinda dumb. Theyd rather not have my business at all than flex slightly?
Feb 11, 20, 3:35 am
#87
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum Lumo, TK Elite, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,202
I can't see how AY would agree on rerouting to a completely different destination in another country. Perhaps if you were stranded in TYO and couldn't get home to Europe, maybe then they could reroute your return out of courtesy, but to reroute the whole ticket is hardly a reasonable request.
Feb 11, 20, 3:56 am
#88
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,886
Considering the fact that ticket prices to Japan are usually a lot higher than CAN, it doesn't seem dumb at all. The airline sells that seat to Japan for far more money than they would get from you, so of course it's better business for them to refund your cheap ticket and sell an expensive ticket to someone else instead of letting you fly to Japan on a cheap ticket.
I can't see how AY would agree on rerouting to a completely different destination in another country. Perhaps if you were stranded in TYO and couldn't get home to Europe, maybe then they could reroute your return out of courtesy, but to reroute the whole ticket is hardly a reasonable request.
I can't see how AY would agree on rerouting to a completely different destination in another country. Perhaps if you were stranded in TYO and couldn't get home to Europe, maybe then they could reroute your return out of courtesy, but to reroute the whole ticket is hardly a reasonable request.
Feb 11, 20, 4:27 am
#89
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 13,602
Were you clear to the agent that you don’t want a free reroute but a reissue and reprice of the ticket with a new destination? Depending on your original fare conditions it could be doable.
OTOH you said here “at no additional cost” so I see ambiguity here
OTOH you said here “at no additional cost” so I see ambiguity here
Feb 11, 20, 4:51 am
#90
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,886
Sorry. Understand I was unclear. I would obviously prefer a no-cost reroute; so thats the first preference. Second, Ill consider a reprice on the return within reason. I did not make that clear to the agent but I did ask what my options were, and was told none at all, as my ticket is very limited (fire sale).
