Can't change date for LAX-HEL-HKG for entire of Jan/Feb (PRO availability only??)
Jan 2, 2020, 5:42 am
#1
Original Poster
Join Date: Dec 2015
Location: SIN
Programs: AY Plat, Marriott Plat
Posts: 224
Can't change date for LAX-HEL-HKG for entire of Jan/Feb (PRO availability only??)
Facing a somewhat bizarre situation. Flown the outbound segment of an open jaw economy ticket SIN-HEL-JFK//LAX-HEL-HKG. Return segment is booked for end Feb but a personal situation requires me to return to SIN much earlier (have a separate ticket from HKG-SIN on CX) and I called AY to check on the availability in Jan.
Crazily, I was told that changing the date to any other date in Jan and even Feb for this specific routing LAX-HEL-HKG would require a topup of ~1200 EUR per adult (you can purchase 2 return tickets from LAX to HKG on other OW carriers at this price!). Thought the agent must have made a mistake and was going to HUACA but while checking the rough availability myself I was shocked to find that all dates in entire of Jan and Feb had only PRO fare availability for this specific routing. Checking the individual segments LAX-HEL and HEL-HKG with return in either direction however showed plenty of availability for basic and light fares on most dates starting from mid Jan. Random searches for LAX-HEL-SIN (just wanted to have a comparison) didn't have the same issue as well and there was decent basic fare availability.
This just seems like someone in AY arbitrarily deciding to block basic and value availability for no good reason... with the protests still ongoing in HKG one would have thought otherwise...
Both legs for my ticket were booked in basic and date changes were supposed to be allowed for a nominal change fee. I just find it ridiculous that I can't make a simple date change for an entire month in Jan which is supposed to be low season. Anyone has any suggestions on how to approach this issue?
Crazily, I was told that changing the date to any other date in Jan and even Feb for this specific routing LAX-HEL-HKG would require a topup of ~1200 EUR per adult (you can purchase 2 return tickets from LAX to HKG on other OW carriers at this price!). Thought the agent must have made a mistake and was going to HUACA but while checking the rough availability myself I was shocked to find that all dates in entire of Jan and Feb had only PRO fare availability for this specific routing. Checking the individual segments LAX-HEL and HEL-HKG with return in either direction however showed plenty of availability for basic and light fares on most dates starting from mid Jan. Random searches for LAX-HEL-SIN (just wanted to have a comparison) didn't have the same issue as well and there was decent basic fare availability.
This just seems like someone in AY arbitrarily deciding to block basic and value availability for no good reason... with the protests still ongoing in HKG one would have thought otherwise...
Both legs for my ticket were booked in basic and date changes were supposed to be allowed for a nominal change fee. I just find it ridiculous that I can't make a simple date change for an entire month in Jan which is supposed to be low season. Anyone has any suggestions on how to approach this issue?
Jan 3, 2020, 1:19 am
#3
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,264
Flexible (economy/biz/first) tickets are expensive on most carriers. If flexibility is needed, it is not clever to buy AY campaign/basic/light ticket types, nobrainer, not?
It would perhaps help in speculations to know the exact ticket types purchased for the trip above.
It would perhaps help in speculations to know the exact ticket types purchased for the trip above.
Jan 3, 2020, 3:00 am
#4
Original Poster
Join Date: Dec 2015
Location: SIN
Programs: AY Plat, Marriott Plat
Posts: 224
I do try to pay more to be on value ticket type (although even value wouldn't have helped in this case because there is zero availability for both basic and value for 2 months) but for routings that don't originate from Europe, the jump from basic to value can be just outright silly sometimes. The price of my basic ticket booked 6 months in advance was already ~ 1300 EUR (2000 SGD) and AY was asking for 2000 EUR (3000 SGD) for value and 2600 EUR (4000 SGD) for pro. It would have made more sense for me to book a J award ticket outright with other OW carriers like CX/JAL vs paying 2000 EUR for an economy ticket with AY and save myself the frustration of monitoring if the upgrade vouchers cleared (out of the 2 outbound segments I flew, only HEL-JFK got upgraded last min and my remaining 2 inbound segments are still on waitlist...)
Now I can understand if there is no basic/value availability if it's peak season and flights are very full but this does not appear to be the case at all. I have the flexibility of moving the flight to any date in Jan but there is simply no availability on any date in Jan and even Feb (did not check beyond that).
Jan 3, 2020, 10:31 am
#5
Join Date: Sep 2011
Location: Finland
Programs: BA gold, OWE
Posts: 373
Now I can understand if there is no basic/value availability if it's peak season and flights are very full but this does not appear to be the case at all. I have the flexibility of moving the flight to any date in Jan but there is simply no availability on any date in Jan and even Feb (did not check beyond that).
14, 16, 19, 21, 21, 23 and 26 Jan (down to Z bucket), some days only one but more commonly 4+ seats.
Not available: 5, 7, 9 28 Jan
LAX-HEL-HKG is only possible Tue, Thu and Sun.
What is the exact fare you have?
Last edited by temppa; Jan 3, 2020 at 10:40 am Reason: Added not available seats
Jan 4, 2020, 2:32 am
#6
Original Poster
Join Date: Dec 2015
Location: SIN
Programs: AY Plat, Marriott Plat
Posts: 224
My fare class is O. Not sure if fare basis is important but fare basis is OBA2SG (outbound) and OLXECOUS (inbound).
I just had a look at expertflyer as well and I do see O9 availability on most of the dates you mentioned with availability. Is the change fee supposed to be more reasonable when the same fare class O is available?
However, when I construct the same itinerary with LAX-HEL-HKG as the return leg on AY website, I can only see Pro ticket type for all Tue, Thu, and Sun in Jan. If Z and O class is available, shouldn’t there be some basic and value availability? From the fare class tutorial thread, I see that Pro should only be Y, B, M so something is not making sense.
Jan 4, 2020, 8:06 am
#7
Join Date: Sep 2011
Location: Finland
Programs: BA gold, OWE
Posts: 373
If you look plain LAX-HEL-HKG one way, you will be offered the flexible Y/B/H fares, but if you look return LAX-HEL-HKG//SIN-HEL-LAX you find the Basic bares available (Starting 1178USD return)
I'm not an expert, but you may be stuck with the 14 days advanced reservation rule on this (OLXECOUS) fare, only way forward is to pay the 200UDS service fee, upgrade the fare for less restrictive (maybe Y/B/H) fare and pay the difference.
Fare rule:
I'm not an expert, but you may be stuck with the 14 days advanced reservation rule on this (OLXECOUS) fare, only way forward is to pay the 200UDS service fee, upgrade the fare for less restrictive (maybe Y/B/H) fare and pay the difference.
Fare rule:
Code:
Fare Routing Search: Departing LAX on 01/04/20 for SIN Fare basis code OLXECOUS Flying AY Routing via North Atlantic Rule Category Rule Text RULE APPLICATION AND OTHER CONDITIONS NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT VALIDATED FOR AUTOPRICING. FINNAIR BASIC FARES APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR ECONOMY CLASS SERVICE. ELIGIBILITY NO ELIGIBILITY REQUIREMENTS APPLY. DAY/TIME PERMITTED MON THROUGH THU ON EACH TRANSATLANTIC SECTOR. SEASONALITY PERMITTED 01SEP THROUGH 29APR ON THE FIRST INTERNATIONAL SECTOR. SEASON IS BASED ON DATE OF ORIGIN. FLIGHT APPLICATION IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN AREA 1 THEN THAT TRAVEL MUST BE ON ONE OR MORE OF THE FOLLOWING ANY AA FLIGHT ANY AY FLIGHT. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. AS PER SPECIFIED ROUTING. AND IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN AREA 3 THEN THAT TRAVEL MUST BE ON ONE OR MORE OF THE FOLLOWING ANY AY FLIGHT ANY CX FLIGHT OPERATED BY CX. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. AS PER SPECIFIED ROUTING. ADVANCE RESERVATIONS/TICKETING FARE RULE CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. WHEN RESERVATIONS ARE MADE AT LEAST 17 DAYS BEFORE DEPARTURE, TICKETING MUST BE COMPLETED WITHIN 14 DAYS AFTER RESERVATIONS ARE MADE OR AT LEAST 14 DAYS BEFORE DEPARTURE WHICHEVER IS EARLIER. OR - CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. WHEN RESERVATIONS ARE MADE AT LEAST 4 DAYS BEFORE DEPARTURE, TICKETING MUST BE COMPLETED WITHIN 3 DAYS AFTER RESERVATIONS ARE MADE OR AT LEAST 3 DAYS BEFORE DEPARTURE WHICHEVER IS EARLIER. OR - CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER RESERVATIONS ARE MADE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. DUE TO AUTOMATED TICKETING DEADLINE CONTROL DIFFERENCE COULD EXIST BETWEEN THE FARE RULE LAST TICKETING DATE AND THE SYSTEM GENERATED TICKETING DEADLINE MESSAGE. --------- THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES. GENERAL RULE - APPLY UNLESS OTHERWISE SPECIFIED CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. WAITLIST NOT PERMITTED AT TIME OF TICKETING. TIME OF TICKETING IS DEFINED ACCORDING TO TICKET TIME LIMIT. IF TTL IS NOT RESPECTED ALL SEGMENTS WILL BE CANCELLED. ---- DUE TO AUTOMATED TICKETING DEADLINE CONTROL DIFFERENCE COULD EXIST BETWEEN THE FARE RULE LAST TICKETING DATE AND THE SYSTEM GENERATED TICKETING DEADLINE MESSAGE. THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES. ---- ANY RESERVATION NOT TICKETED AT LEAST 26 HOURS BEFORE DEPARTURE WILL BE CANCELLED. THIS APPLIES IRRESPECTIVE OF THE ABOVE MENTIONED DEADLINES. RESERVATIONS MADE WITHIN 26 HOURS BEFORE DEPARTURE REQUIRE TICKETING AT THE SAME TIME. MINIMUM STAY WHEN DEPARTURE FROM FARE ORIGIN IS SUN THROUGH THU THEN TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER THAN 3 DAYS AFTER DEPARTURE FROM FARE ORIGIN. MAXIMUM STAY TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 6 MONTHS AFTER DEPARTURE FROM FARE ORIGIN. STOPOVERS 4 STOPOVERS PERMITTED ON THE PRICING UNIT - 2 IN EACH DIRECTION LIMITED TO 2 FREE AND 2 AT USD 100.00 EACH. 1 FREE IN EUROPE IN EACH DIRECTION 1 IN EUROPE IN EACH DIRECTION AT USD 100.00. CHILD/INFANT DISCOUNTS APPLY. TRANSFERS UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT. FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED ON THE FARE COMPONENT. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. - ACCORDING TO ROUTING. COMBINATIONS END-ON-END NOT PERMITTED. SIDE TRIPS NOT PERMITTED. OPEN JAWS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS. OPEN JAWS NOTE - THE MOST RESTRICTIVE CONDITIONS APPLY WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS. PROVIDED - WHEN THE OPEN SEGMENT OCCURS -WITHIN AREA 1/WITHIN AREA 2 OR WITHIN AREA 3 COMBINATIONS ARE WITH ANY FARE FOR CARRIER AY IN ANY RULE AND TARIFF. ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS /ROUND TRIPS -TO FORM CIRCLE TRIPS A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. ROUND TRIPS/CIRCLE TRIPS NOTE - THE MOST RESTRICTIVE CONDITIONS APPLY WHEN COMBINING FARES ON A HALF ROUND TRIP BASIS. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR CARRIER AY IN ANY RULE AND TARIFF. BLACKOUT DATES NO BLACKOUT DATES APPLY. SURCHARGES NO SURCHARGE REQUIREMENTS APPLY. ACCOMPANIED TRAVEL ACCOMPANIED TRAVEL NOT REQUIRED. TRAVEL RESTRICTIONS NO TRAVEL DATE RESTRICTIONS APPLY. SALES RESTRICTIONS TICKETS MUST BE ISSUED ON THE STOCK OF AY AND MAY NOT BE SOLD IN VENEZUELA/NIGERIA/ANGOLA/EGYPT. AND MAY ONLY BE SOLD IN AREA 1/AREA 2/AREA 3. PENALTIES CHANGES ANY TIME CHANGES PERMITTED. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. CHARGE USD 200 FOR REISSUE/REVALIDATION ---------- NO CHILD DISCOUNT APPLIES / INFANT WITHOUT A SEAT - NO CHARGE ---------- CHANGES PERMITTED BEFORE ORIGINALY SCHEDULED FLIGHT ---------- THE TICKET MUST BE REVALIDATED OR REISSUED AT THE SAME TIME WHEN THE BOOKING IS CHANGED. ---------- THE CHANGE FEE APPLIES PER TRANSACTION. THE CHANGE FEE MUST BE COLLECTED AT THE SAME TIME WHEN THE BOOKING IS CHANGED ---------- WHEN COMBINING ON A HALF ROUNDTRIP BASIS THE PENALTY RULES FOR EACH FARE COMPONENT APPLY. CHARGE HIGHEST PENALTY FEE OF ALL CHANGED FARE COMPONENTS. ---------- IN CASE OF REISSUE/UPGRADE- WHEN THE FIRST FARE COMPONENT IS CHANGED CURRENT FARES VALID AT THE TIME OF REISSUE MUST BE USED. OTHERWISE HISTORICAL FARES VALID AT THE TIME OF ISSUANCE OF PREVIOUS TICKET MUST BE USED. ---------- THE DIFFERENCE AND A CHANGE FEE WILL BE COLLECTED. ---------- RE-ROUTING NOT PERMITTED ---------- ALL PROVISIONS OF THE NEW FARE MUST BE COMPLIED WITH ---------- THE NON-REFUNDABLE AMOUNT -FARE/YQ/YR - OF THE ORIGINAL TICKET WILL BE NON-REFUNDABLE AND HAS TO BE INSERTED IN THE ENDORSEMENT BOX OF THE NEW TICKET. ---------- NO SHOW - NOT PERMITTED ---------- IF PASSENGER IS NO SHOW - FINNAIR HAS A RIGHT TO CANCEL ONWARD OR RETURN RESERVATION. ---------- NAME CHANGES ARE NOT PERMITTED. ANY TIME TICKET IS NON-REFUNDABLE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. UNUSED YR/YQ FEES ARE NON-REFUNDABLE. ---------- THE MOST RESTRICTIVE REFUND CONDITIONS APPLY WHEN COMBINING ON A HALF ROUNDTRIP BASIS. ---------- FULL REFUND PERMITTED IN CASE OF - - REJECTION OF VISA. EMBASSY STATEMENT REQUIRED. - DEATH OF PASSENGER OR FAMILY MEMBER. WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE. ---------- NO SHOW - NOT PERMITTED HIP/MILEAGE EXCEPTIONS THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR CONNECTIONS. AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR STOPOVERS. TICKET ENDORSEMENTS THE ORIGINAL TICKET MUST BE ANNOTATED - CHNG USD200/ NON REF - IN THE ENDORSEMENT BOX. CHILDREN DISCOUNTS CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - 1ST INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10 PERCENT OF THE FARE. TICKET DESIGNATOR - IN. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER. OR - UNN/UNACCOMPANIED CHILD PSGR 5-11 - CHARGE 100 PERCENT OF THE FARE. TICKET DESIGNATOR - UM. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. BELOW UM FEE WILL BE APPLICABLE PER DIRECTION WITHIN FINLAND SCANDINAVIA AND BALTICS - EUR40.00 REST OF EUROPE AND MIDDLE EAST - EUR60.00 LONG HAULS - EUR120.00 UM ALLOWED ONLY ON AY MARKETED AND OPERATED FLIGHTS TOUR CONDUCTOR DISCOUNTS NO DISCOUNTS FOR TOUR CONDUCTORS. AGENT DISCOUNTS NO DISCOUNTS FOR SALE AGENTS. ALL OTHER DISCOUNTS NO DISCOUNTS FOR OTHERS. MISCELLANEOUS PROVISIONS THIS FARE MUST NOT BE USED AS THROUGH FARE WITH A DIFFERENTIAL AND/OR TO CALCULATE DIFFERENTIAL. FARE BY RULE NOT APPLICABLE. GROUPS NO GROUP PROVISIONS APPLY. TOURS NO TOUR PROVISIONS APPLY. VISIT ANOTHER COUNTRY NO VISIT ANOTHER COUNTRY PROVISIONS APPLY. DEPOSITS NO DEPOSIT PROVISIONS APPLY. VOLUNTARY CHANGES IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY AND WITHIN TICKET VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF AY INTERNATIONAL FARES CHARGE USD 200.00 FOR REVALIDATION OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO CONNECTIONS/FARE BREAKS 2. SAME FARE ON 1ST FARE COMPONENT IS USED 3. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. AY SAME FARE CLASS IS USED 6. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 9. TKT REISSUE RESTRICTED TO AY REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX - HIGHER NON-REF AMOUNT. OR - BEFORE DEPARTURE OF JOURNEY AND WITHIN TICKET VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF AY INTERNATIONAL FARES CHARGE USD 200.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO CONNECTIONS/1ST FARE COMPONENT/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. AY FARES ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 9. TKT REISSUE RESTRICTED TO AY OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. AY FARES ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 8. TKT REISSUE RESTRICTED TO AY REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX - HIGHER NON-REF AMOUNT. OR - AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF AY INTERNATIONAL FARES CHARGE USD 200.00 FOR REVALIDATION OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. AY SAME FARE CLASS IS USED 6. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 9. TKT REISSUE RESTRICTED TO AY REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX - HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF AY INTERNATIONAL FARES CHARGE USD 200.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. AY FARES ARE USED 6. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 7. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 8. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 9. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 10. TKT REISSUE RESTRICTED TO AY REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX - HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - ANYTIME WITHIN TICKET VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF AY INTERNATIONAL FARES NO CHARGE CHARGE HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND CHANGES NOT PERMITTED/REFUND TKT-ANY REMAINING AMT WILL APPLY TO NEW TKT PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX - HIGHER NON-REF AMT AND NEW ENDORSEMENTS. . VOLUNTARY REFUNDS CHECK CATEGORY 16 OR CONTACT CARRIER FOR DETAILS. NEGOTIATED FARES NOT APPLICABLE. INTERNATIONAL CONSTRUCTION ** ADDONS FOR INFORMATION ONLY ** FARE--RT PUBLISHED AMOUNT CONVERTED AMOUNT ADDON CITIES F/B CUR VIA NUC ADDON ORG LAX-NYC Z***** USD 200.00 USD 200.00 ATP ZONE 330 ADD-ON TARIFF AUSA/999 PUBLISHED NYC-SIN OLXECOUS USD 450.00 USD 450.00 .
Jan 4, 2020, 2:27 pm
#8
Original Poster
Join Date: Dec 2015
Location: SIN
Programs: AY Plat, Marriott Plat
Posts: 224
If you look plain LAX-HEL-HKG one way, you will be offered the flexible Y/B/H fares, but if you look return LAX-HEL-HKG//SIN-HEL-LAX you find the Basic bares available (Starting 1178USD return)
I'm not an expert, but you may be stuck with the 14 days advanced reservation rule on this (OLXECOUS) fare, only way forward is to pay the 200UDS service fee, upgrade the fare for less restrictive (maybe Y/B/H) fare and pay the difference.
I'm not an expert, but you may be stuck with the 14 days advanced reservation rule on this (OLXECOUS) fare, only way forward is to pay the 200UDS service fee, upgrade the fare for less restrictive (maybe Y/B/H) fare and pay the difference.
Not sure why a simple date change is so complicated with AY. My experience with other carriers is a lot more straightforward. Usually after first segment is flown, there will be no repricing and you will be able to change the date (if changes are allowed) by paying the reissue fee as long as same fare class is available.