Mess in HEL to continue until 2022
#16
Join Date: Jun 2007
Location: Helsinki, Finland
Programs: TK *G, BA Gold
Posts: 592
I noticed the airport website now gives instructions how to avoid the mandatory walk through some of the tax-free shops (T2 schengen) although for T1 you have to ask the staff to lead you through the "shortcut" (unless you follow somebody who happens to go through with the access key). There is no suggestion for those flying T2 non-schengen though.
https://www.finavia.fi/en/airports/h...-to-fragrances
Their suggestion for avoiding the T1 shop is to "agree an alternative route with the T1 shop supervisor", although quite how you are supposed to talk to the shop supervisor without going into the shop you are trying to avoid is a mystery .. stand just outside it and shout and wave to them??
#17
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 461
It's one thing that the Premium lounge is closed because of this mess and the normal lounge is overcrowded. But the worst part is that the bar looks like this 80%-90% of the time. There is some staff walking around but they are only interesting in collecting plates.
Bar service at work
Bar service at work
#19
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
#20
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,041
Anyhow, the last time I saw staff behind the bar they refused to serve me a second GT because I don t look "fit", I had an inflammation on the eyes. They told me that I better stop drinking if I want to get on board of my flight. So took some self service wine. That was not appropriate in my opinion.
#21
Original Poster
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,264
Anyhow, the last time I saw staff behind the bar they refused to serve me a second GT because I don t look "fit", I had an inflammation on the eyes. They told me that I better stop drinking if I want to get on board of my flight. So took some self service wine. That was not appropriate in my opinion.
#22
It's one thing that the Premium lounge is closed because of this mess and the normal lounge is overcrowded. But the worst part is that the bar looks like this 80%-90% of the time. There is some staff walking around but they are only interesting in collecting plates.
#24
#28
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,104
#29
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
that video link above by Wilco tells all. I did not take pictures, it was not that ”incredible”.
While then Plaza (Aukio) is nice , I can inagine it will be a crowded plaze whennoperative and then it is not that nice relaxing place with music and that.
Also tgey seemed to do the same mistake with too small space. When operative with crowds, we will again hate that devilish mass-mess
I did not see the ”unique” elements quoted what or where they were.
Not very impressed overall. Not bad either but definitely not worth a hype
While then Plaza (Aukio) is nice , I can inagine it will be a crowded plaze whennoperative and then it is not that nice relaxing place with music and that.
Also tgey seemed to do the same mistake with too small space. When operative with crowds, we will again hate that devilish mass-mess
I did not see the ”unique” elements quoted what or where they were.
Not very impressed overall. Not bad either but definitely not worth a hype
#30
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,735
Aukio is rubbish. Or maybe not rubbish but nothing special, either. A small open space in front of transit security, comparable to about half the size of an average SIN gate area. Lol. My guess is that 85% of pax will not recognise any special features.
How long will it take before they remove the seating and replace it with a cafe or shop?
How long will it take before they remove the seating and replace it with a cafe or shop?