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-   -   Meeting with Finnair team 28.11 @17:30 (https://www.flyertalk.com/forum/finnair-finnair-plus/1936954-meeting-finnair-team-28-11-17-30-a.html)

FinnairPlus Oct 23, 2018 7:22 am

Meeting with Finnair team 28.11 @17:30
 
Hello FT :)
Finnair team would like to invite you to an event on 28.11 at 17:30. Location tbc, but most likely Vantaa. I can promise good food and open discussions with Loyalty and Customer Experience colleagues. Event is limited to 20 participants.
@lkrt promised to turn this thread into a wiki, so once this happens pls add your name. I would then need your email addresses and FFP numbers PMd to send the official invitation.
Karolina

lkrt Oct 23, 2018 8:11 am

Really happy to see that we could make this happen again. As before, it would probably be beneficial to already suggest some topics for discussion beforehand. See you on the 28th.

SPBanker Oct 23, 2018 8:15 am

Great to hear this is happening! Too bad I will be in Hong Kong then, but c'est la vie...

WilcoRoger Oct 23, 2018 8:32 am

Would love to attend, but will be on AY100 :D (@SPBanker - same flight?)

Akkku Oct 23, 2018 8:32 am

Nice idea! I would definitely want to join! Could someone please add my name to the Wiki? Still missing some posts to be allowed to do that.

OH-LGG Oct 23, 2018 8:36 am

Akkku is in. :p

OH-LGG Oct 23, 2018 8:38 am


Originally Posted by lkrt (Post 30346509)
Really happy to see that we could make this happen again. As before, it would probably be beneficial to already suggest some topics for discussion beforehand. See you on the 28th.


If it's AY HQ then Clarion Airport Lobby for pre-meeting?

SPBanker Oct 23, 2018 8:49 am


Originally Posted by WilcoRoger (Post 30346574)
Would love to attend, but will be on AY100 :D (@SPBanker - same flight?)

Nope, I am going HEL-BKK-HKG... How long you in HK?

FFlash Oct 23, 2018 9:25 am

Great, I am in!

Post Scriptum Oct 23, 2018 9:29 am

Yes. I guess I had editing rights.

CeruleanBlue Oct 23, 2018 10:09 am

Alas, in transit from Sweden to Denmark. Can we have the agenda here for preview and comments prior to the meeting please?

WilcoRoger Oct 23, 2018 11:34 am


Originally Posted by SPBanker (Post 30346635)
Nope, I am going HEL-BKK-HKG... How long you in HK?

3 hours :D Coming in from KUL and instead of cooling my heels in SIN waiting for the midnight flight home, I'll take SIN-HKG-HEL - AY sold it for the same price :)

(outbound HEL-BKK(-HKG on separate CX ticket)

SuloL Oct 23, 2018 11:37 am


Originally Posted by SPBanker (Post 30346521)
Great to hear this is happening! Too bad I will be in Hong Kong then, but c'est la vie...

One more in Hong Kong (well, I spend most of my time there :D )

FlyingFinn Oct 23, 2018 11:42 am

Arriving at HEL at 1650 from OUL could potentially pop in for a quickie if it indeed is somewhere near the airport?

SPBanker Oct 23, 2018 12:19 pm


Originally Posted by SuloL (Post 30347289)
One more in Hong Kong (well, I spend most of my time there :D )

Actually I’ll be there from Nov 27 to Dec 4. Anyone there, DM me, let’s grab a beer at some point.

SPBanker Oct 23, 2018 12:22 pm


Originally Posted by CeruleanBlue (Post 30346945)
Alas, in transit from Sweden to Denmark. Can we have the agenda here for preview and comments prior to the meeting please?

Perhaps people can write some of their questions/comments/suggestions/themes to the wiki? Didn’t we do that before? People going there can at least see what those who are not coming are thinking about.

DALtoAAL Oct 23, 2018 12:28 pm

Count me in! By then, I should have just made it to PLT, so it would be great to participate indeed.

helahela Oct 23, 2018 1:51 pm

Looks intriguing. I have not finalised my travel schedule that far, but will try to make it work

napapiiri Oct 23, 2018 2:07 pm

I am in :)

OH-LGG Oct 23, 2018 2:11 pm

So we have 20 full now.

ffay005 Oct 23, 2018 3:34 pm

Great, Thanks AY!

But already full... This is what you get for not reading FT 24/7... Perhaps possible to overbook by one if anyone's plans change? I'll add myself as #21 and keep the evening free in hope of stand-by clearing ;)

Post Scriptum Oct 23, 2018 10:39 pm


Originally Posted by ffay005 (Post 30348121)
Great, Thanks AY!

But already full... This is what you get for not reading FT 24/7... Perhaps possible to overbook by one if anyone's plans change? I'll add myself as #21 and keep the evening free in hope of stand-by clearing ;)

Maybe call Plat line and request for upgrade?

loimu Oct 23, 2018 11:40 pm


Originally Posted by ffay005 (Post 30348121)
But already full... This is what you get for not reading FT 24/7... Perhaps possible to overbook by one if anyone's plans change? I'll add myself as #21 and keep the evening free in hope of stand-by clearing ;)

I added myself to the list with similar hopes! :)

FinnairPlus Oct 24, 2018 12:16 am

Oh wow, this was popular! Please keep signing up even if the list is full. We will clear the waitlist closer to departure if there are cancellations or we get better availability :)

UpperDeck87K Oct 24, 2018 2:05 am

Hey! I'd love to be in, so I could join the waiting list. (Still not able to update wiki, though...)

cistavoda Oct 24, 2018 2:12 am


Originally Posted by UpperDeck87K (Post 30349668)
(Still not able to update wiki, though...)

Added.

Talonmies Oct 24, 2018 12:29 pm

Talonmies is also willing to join if enough cancellations;-(

Jainzar Oct 24, 2018 12:46 pm


Originally Posted by Talonmies (Post 30351484)
Talonmies is also willing to join if enough cancellations;-(

Added to waitlist.

EDIT: same for the one below.

feixing Oct 24, 2018 1:07 pm

Willing to join to waiting list

manywhere Oct 24, 2018 1:38 pm

Not enough posting creds to justify wiki editing, but I can be available if someone sends me a batsignal. I'm anyways here, there and many where. *ba-dum-tss*

Jainzar Oct 24, 2018 11:02 pm


Originally Posted by manywhere (Post 30351741)
Not enough posting creds to justify wiki editing, but I can be available if someone sends me a batsignal. I'm anyways here, there and many where. *ba-dum-tss*

Added.

cistavoda Oct 25, 2018 3:47 am

Our little event has been noted by others...

Thread: Wish AA would follow Finair's lead! (AY Customer input event)

Originally Posted by MarJon (Post 30350171)
I think this is brilliant and would be a great step with AA taking the positive lead among US based carriers.
I'd be happy to coordinate! I've been an AA FF since 1955. Still have the Sky Cradle Certificate from my first AA flight!


joonasv Oct 26, 2018 3:43 am

Seems that official invites were just sent out. Confirmed on my part ^

FFlash Oct 26, 2018 3:50 am


Originally Posted by joonasv (Post 30357906)
Seems that official invites were just sent out. Confirmed on my part ^

+1. Kitchen invitation? I am not sure if they dont want us tell public what is to come so I leave it here.

joonasv Oct 26, 2018 3:51 am


Originally Posted by FFlash (Post 30357916)


+1. Kitchen invitation? I am not sure if they dont want us tell public what is to come so I leave it here.

Yup.

intuition Oct 26, 2018 5:32 am

Well, with the theme set, we can start our list of demands ;)


Years ago, I always loved getting a cappuccino and a cinnamon bun mid flight on the A330. But instead of spreading that concept, they removed the coffee-makers from the fleet entirely. For a while they kept instant-cappuccino powder in stock, but even FA said "The powder cappuccino is terrible, I really don't want to serve you that!"

So I stopped asking for it.

But if we are talking about a nordic airline with ambitions in nordic cuisine, why not actually have a wide selection of coffee?
Finns consume 12kg of coffee per captia and year. In perspective, tea consumption in China is 0,57kr per capita and year...



By the way, here is what other airlines can do, in shorthaul traffic made by hand from fresh milk

https://cimg6.ibsrv.net/gimg/www.fly...b67d588bf4.jpg

FinnairPlus Oct 26, 2018 7:01 am

Yes, that's us! We thought you would enjoy a small "behind the scenes" tour :)
Of course there will be time to talk about other stuff as well!


Originally Posted by FFlash (Post 30357916)


+1. Kitchen invitation? I am not sure if they dont want us tell public what is to come so I leave it here.


Purjelentaja Oct 26, 2018 7:23 am


Originally Posted by FinnairPlus (Post 30358273)
Yes, that's us! We thought you would enjoy a small "behind the scenes" tour :)
Of course there will be time to talk about other stuff as well!

Excellent idea, very interesting, at least for a foodie like me! Already looking very much forward to the event!

FFlash Oct 26, 2018 9:48 am

Adding on topics to discuss here.

Upgrades - do NOT touch the (WINNING) concept BUT fix the availability tool

Cabin bags. Start policing the size and amount and let check bags for free or collect ancillaries for cabin bags for all below Gold cards to avoid the massive overhead bin space deficit and subsequent silly need of boarding early.

Shorthaul business class offering. Invent something else too than alcohol on top of meal - not everyone can or want always to take booze all-in just because it is free. Candies, snacks, for flights over 1,5 hours.


on22cz Oct 27, 2018 6:42 am


Originally Posted by FFlash (Post 30358875)
Shorthaul business class offering. Invent something else too than alcohol on top of meal - not everyone can or want always to take booze all-in just because it is free. Candies, snacks, for flights over 1,5 hours.

Agreed. I would support officially offering SkyBistro items to J pax at no charge as well as trying to have same selection of drinks (now when we see more premium stuff in SkyBistro). Additionally, welcome drink (water/juice is enough) is something what should be immediately an official policy for SH J service.

LH J - first service should be much faster (why not to take orders - even if just for after-take-off drinks - before departure as many airlines do? Also removing trays and not throwing all the courses on the table at the same time would make the service nicer.


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