Meeting with Finnair team 28.11 @17:30
Nov 25, 18, 4:00 am - Wikipost
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Oct 25, 18, 4:47 am
#32
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,151
Our little event has been noted by others...
Thread: Wish AA would follow Finair's lead! (AY Customer input event)
Thread: Wish AA would follow Finair's lead! (AY Customer input event)
Originally Posted by MarJon
I think this is brilliant and would be a great step with AA taking the positive lead among US based carriers.
I'd be happy to coordinate! I've been an AA FF since 1955. Still have the Sky Cradle Certificate from my first AA flight!
I'd be happy to coordinate! I've been an AA FF since 1955. Still have the Sky Cradle Certificate from my first AA flight!
Oct 26, 18, 4:50 am
#34
Join Date: Nov 2013
Location: HEL
Programs: Only Gold card I have is at F24Seven :D
Posts: 5,146
Originally Posted by joonasv
Seems that official invites were just sent out. Confirmed on my part ^
Oct 26, 18, 6:32 am
#36
FlyerTalk Evangelist
Join Date: May 2011
Location: MMX (CPH)
Programs: QR PC Platinum, AY+ Platinum, A3*G, SK EB silver, Nordic Choice Platinum, Liberokerho GOLD, SJ Black
Posts: 11,503
Well, with the theme set, we can start our list of demands 
Years ago, I always loved getting a cappuccino and a cinnamon bun mid flight on the A330. But instead of spreading that concept, they removed the coffee-makers from the fleet entirely. For a while they kept instant-cappuccino powder in stock, but even FA said "The powder cappuccino is terrible, I really don't want to serve you that!"
So I stopped asking for it.
But if we are talking about a nordic airline with ambitions in nordic cuisine, why not actually have a wide selection of coffee?
Finns consume 12kg of coffee per captia and year. In perspective, tea consumption in China is 0,57kr per capita and year...
By the way, here is what other airlines can do, in shorthaul traffic made by hand from fresh milk
Years ago, I always loved getting a cappuccino and a cinnamon bun mid flight on the A330. But instead of spreading that concept, they removed the coffee-makers from the fleet entirely. For a while they kept instant-cappuccino powder in stock, but even FA said "The powder cappuccino is terrible, I really don't want to serve you that!"
So I stopped asking for it.
But if we are talking about a nordic airline with ambitions in nordic cuisine, why not actually have a wide selection of coffee?
Finns consume 12kg of coffee per captia and year. In perspective, tea consumption in China is 0,57kr per capita and year...
By the way, here is what other airlines can do, in shorthaul traffic made by hand from fresh milk
Oct 26, 18, 8:01 am
#37
Company Representative, Finnair
Original Poster
Join Date: Mar 2015
Location: Vantaa
Programs: Finnair Plus
Posts: 66
Yes, that's us! We thought you would enjoy a small "behind the scenes" tour 
Of course there will be time to talk about other stuff as well!
+1. Kitchen invitation? I am not sure if they dont want us tell public what is to come so I leave it here.
Of course there will be time to talk about other stuff as well!
Originally Posted by FFlash
+1. Kitchen invitation? I am not sure if they dont want us tell public what is to come so I leave it here.
Oct 26, 18, 8:23 am
#38
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 558
Originally Posted by FinnairPlus
Yes, that's us! We thought you would enjoy a small "behind the scenes" tour
Of course there will be time to talk about other stuff as well!
Of course there will be time to talk about other stuff as well!
Oct 26, 18, 10:48 am
#39
Join Date: Nov 2013
Location: HEL
Programs: Only Gold card I have is at F24Seven :D
Posts: 5,146
Adding on topics to discuss here.
Upgrades - do NOT touch the (WINNING) concept BUT fix the availability tool
Cabin bags. Start policing the size and amount and let check bags for free or collect ancillaries for cabin bags for all below Gold cards to avoid the massive overhead bin space deficit and subsequent silly need of boarding early.
Shorthaul business class offering. Invent something else too than alcohol on top of meal - not everyone can or want always to take booze all-in just because it is free. Candies, snacks, for flights over 1,5 hours.
Upgrades - do NOT touch the (WINNING) concept BUT fix the availability tool
Cabin bags. Start policing the size and amount and let check bags for free or collect ancillaries for cabin bags for all below Gold cards to avoid the massive overhead bin space deficit and subsequent silly need of boarding early.
Shorthaul business class offering. Invent something else too than alcohol on top of meal - not everyone can or want always to take booze all-in just because it is free. Candies, snacks, for flights over 1,5 hours.
Oct 27, 18, 7:42 am
#40
Join Date: Jan 2014
Location: C2
Programs: AY Lumo, TK Elite Plus, BT VIP
Posts: 783
Originally Posted by FFlash
Shorthaul business class offering. Invent something else too than alcohol on top of meal - not everyone can or want always to take booze all-in just because it is free. Candies, snacks, for flights over 1,5 hours.
LH J - first service should be much faster (why not to take orders - even if just for after-take-off drinks - before departure as many airlines do? Also removing trays and not throwing all the courses on the table at the same time would make the service nicer.
Oct 27, 18, 8:35 am
#41
Join Date: Feb 2001
Location: HEL
Programs: AY+ Plat
Posts: 424
Originally Posted by on22cz
LH J - first service should be much faster (why not to take orders - even if just for after-take-off drinks - before departure as many airlines do? Also removing trays and not throwing all the courses on the table at the same time would make the service nicer.
Oct 27, 18, 9:03 am
#42
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), BW Diamond
Posts: 499
- Omnichannel marketing and taking Orders via the App ->incl. Prepayment possibility, naturally waived costs related to status. This would really make service faster and would both enable marketing both on ground and then naturally still being able to ask "anything else" in air.
Interesting to test out the foods as well though in my regular routings no food is ever served
Interesting to test out the foods as well though in my regular routings no food is ever served
Oct 27, 18, 11:56 am
#43
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Bring back the shortaul J menus, please.
I undestand the cost factor and environmental point of view and AY apparently will want to utilize IFE on Airbus fleet in when the installations have been completed.
But, personally I would NOT want to tap my phone or tablet to find out what will be served onbard.
I undestand the cost factor and environmental point of view and AY apparently will want to utilize IFE on Airbus fleet in when the installations have been completed.
But, personally I would NOT want to tap my phone or tablet to find out what will be served onbard.
Oct 27, 18, 1:34 pm
#45
Join Date: Aug 2003
Posts: 1,230
One small wish. Please do not place crew bags in the first few overhead bins at least when the Business class is only a couple of rows.
And one old wish. Please, do sell affordable restricted I class tickets. Lufthansa sells 3xx € tickets whereas AY tickets cost almost always 7xx € even for HEL-ARN.
And one old wish. Please, do sell affordable restricted I class tickets. Lufthansa sells 3xx € tickets whereas AY tickets cost almost always 7xx € even for HEL-ARN.
