New Finnair Website Coming?
Aug 6, 2018, 5:45 am
#1
Original Poster
Join Date: Oct 2010
Location: Switzerland
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Posts: 6,530
New Finnair Website Coming?
Aug 6, 2018, 7:22 am
#3
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Haven't they had this in beta for quite a while now? I remember at some point when their booking site collapsed a few months (?) back, they were redirecting ppl to use the beta site. Did not get any better since. Still looks hideous.
Aug 6, 2018, 8:02 am
#5
Moderator, Finnair
Join Date: May 2011
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The leading trend in web-development is to design a mobile site and then "auto-format" it. In fact, that is exactly what this is an example of. When you access this "beta" site from desktop, all the elements are resized to fill your screen estate, leading to huge elements and large white spaces. This is believed to be a good solution. Hence my barf comment.
Aug 6, 2018, 10:32 am
#6
Join Date: Jan 2016
Posts: 280
Indeed, this has been in the works for a while now. The company building the site held some user evaluations in March-April last year, which I and probably some other FTers took part in. It has evolved a bit since I last used it (at least they've fixed some of the bugs I brought up 
). Not looking forward to the day this one replaces the current site.
). Not looking forward to the day this one replaces the current site.
Aug 6, 2018, 11:36 am
#7
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
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Posts: 48,168
Can anyone tell me why Finnair tries to hide their flight status page as deep as possible and makes it as bland as possible? Even in this new version I cannot find it. Last Friday I was tracking my families way up north and got super frustrated searching... finnavia was better than finnair...
Aug 6, 2018, 8:18 pm
#8
Join Date: Nov 2015
Location: HEL
Programs: AY GOLD, HH GOLD
Posts: 411
Can anyone tell me why Finnair tries to hide their flight status page as deep as possible and makes it as bland as possible? Even in this new version I cannot find it. Last Friday I was tracking my families way up north and got super frustrated searching... finnavia was better than finnair...
Aug 7, 2018, 12:36 am
#9
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
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Posts: 48,168
Aug 11, 2018, 1:27 am
#10
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
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Aug 11, 2018, 4:13 am
#11
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
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Bot Finnair and Finnavia are notoriously unreliable when it come to communicate things like gate open, boarding, last call, gate closed and departure times.
Even after departure, they are not in agreement on AY632. Finavia says departed 11:46 and Finnair says Departed 11:40.
Even after landing, they are not in agreement: Finnavia says "Landed" 13:07 while Finnair says "estimated 13:01"
Even after departure, they are not in agreement on AY632. Finavia says departed 11:46 and Finnair says Departed 11:40.
Even after landing, they are not in agreement: Finnavia says "Landed" 13:07 while Finnair says "estimated 13:01"
Aug 11, 2018, 6:01 am
#12
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,168
At 11:05 the finnavia board said 'go to gate', so I finished my coffee at the Aspire lounge and packed up. When leaving the lounge at 11:10 it said 'last call'. After a sprint to 18A I was the last to board the bus. The agent just called out 3 names and closed the gate/flight. The bus left for the aircraft at 11:19.
Going back on topic, I believe the airline website should give you the status of your flight with gate information etc....? They have it all in Altea and other airlines also using ALtea manage to send push notifications when the flight is delayed, starts boarding etc....
Going back on topic, I believe the airline website should give you the status of your flight with gate information etc....? They have it all in Altea and other airlines also using ALtea manage to send push notifications when the flight is delayed, starts boarding etc....
Aug 11, 2018, 6:21 am
#13
Join Date: Jun 2017
Posts: 255
I've found TripCase to be much quicker and reliable than Finavia (or Finnair for that matter) to inform of delays in flights. Quite a few times TripCase has informed me of the delay despite Finavia's screens showing no delays or other active statuses at the same time. Finavia's screens are usually more than 10 minutes after Tripcase in informing of such. And that is a good thing for me as I can relax in the lounge more. 
I really wonder what interfaces TripCase uses to get that info so quickly.
I really wonder what interfaces TripCase uses to get that info so quickly.